Recommended dishes: Chicken Sandwich, Buckets of Chicken, Fried Chicken, Dr Pepper, Gravy, Spicy Chicken Sandwich Nuggets Big Box Meal, Mac & Cheese
Zo Marcy
If I could give this place zero stars, I would. Spent $40 just to get the wrong food, terrible service, and a 30-minute wait for nothing. They were out of mac & cheese but didn’t bother telling us they just gave us mashed potatoes instead. Ordered a spicy chicken sandwich, and instead of letting me know they didn’t have it, they threw chicken tenders on a bun like I wouldn’t notice. No biscuits at all.
To top it off, the workers had horrible attitudes. My husband politely asked for sauce, and one of them rudely snapped, “This ain’t your meal.” Obviously, it wasn’t, but we were just reminding them to include what we paid for. Meanwhile, a female worker in the back was too busy making faces instead of doing her job the same one who kept getting our order wrong even though we spoke slowly and clearly.
The manager was nowhere to be seen, leaving a young, unprofessional crew to run the place. It’s the same type of workers who have no work ethic, complain about customers being mad at them, but completely ignore the fact that they’re the reason for the frustration. They treat people terribly, and then wonder why fast food restaurants like this struggle.
I hadn’t been to this location in a while, and now I remember why. Last time, a worker tried to pocket my $20. They told me my total was $40, even though I didn’t order that much. When I asked for a receipt, it showed $20, and suddenly, they backpedaled with a half-hearted “oh, my bad.”
This KFC is a perfect example of why places like this lose business. The employees don’t care about food quality or customer service, and it’s driving people away. Save yourself the frustration go to a different location.
**while being there people came in frustrated because their meals were either wrong or they were waiting 30minutes watching the people that came after them come and leave with food.***
Atmosphere: 1
Food: 2
Service: 1
Lisa Thomas
I know it's partly my fault for not checking inside my bucket. But got all the way home in Marlow and We had tenders instead of regular chicken. Called the manager and he didn't even apologize, he said to drive back and he would fix it. Hello, I live 30 miles away.
Atmosphere: 1
Food: 3
Service: 1
Jeannie Lopez
I'm LOVING it....
Kelby Anthony
Half the time I go to the establishment, they don’t even have chicken. I’m not even joking
Atmosphere: 2
Food: 2
Service: 1
Maranda Martin
RUDE AWFUL CUSTOMER SERVICE - Will round up your total for the KFC Foundation even if you say no and then get instantly completely rude with you when you ask about it.
Angie Cremer
We made the decision to try KFC in Chickasha today and are very glad we did. The food was very good and the service was exceptional. That has not always been our experience but we were extremely happy today and look forward to having another option again in town.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Pot Pie, Chicken Sandwich
Miranda Prince
November 20th 2024 Derrick's service was superb! The food is also top notch! I've been to this location in the past and almost always left disappointed. I drive from 2 towns away to be able to have KFC. Thanks again Derrick and keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Ken Davis
For a while now this place has been on point. Great customer service, great food, great music playing in the background. I don’t know what or who got ahold of this place but kudos!!!
Atmosphere: 5
Food: 5
Service: 5
Jim Howard
The people were great however the chicken taste as if the oil had not been changed in 2 days. I love chicken and KFC has always been the best until I come to chickasha.
Drive thru guy was rude and clearly hates his job. Waited out front 5 min, went inside and said 5 to 10 minutes. Never got my food as I just left. They didn't have chicken ready?
Atmosphere: 1
Food: 1
Service: 1
Daniel Jones
Really good food today nice staff
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Buckets of Chicken, Fried Chicken
Sharla Beverly
Perfectly spiced hot and juicy fried chicken. What's not to like?
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: 2 PC Breast & Wing Combo, 2 PC Drum & Thigh Combo, 3 PC Tenders Combo, Chicken Pot Pie, Buckets of Chicken, Fried Chicken, Mac & Cheese, Famous Bowl, Cole Slaw
Jackie Montelius
Please close down. What a mess. Food was old cold and chicken was chewy. I now understand why there is never a line here. Sorry guys but job not well done
Monica Shelling
The food was barely fair. Ordered a chicken little.. Georgia gold sauce on side as they refused to toss it like in the past. The sauce was oil with fried food pieces. Gross no BBQ flavor at all!
Really fun ordered a lot of food.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Sandwich, Buckets of Chicken, Fried Chicken, Dr Pepper, Gravy, Spicy Chicken Sandwich Nuggets Big Box Meal, Mac & Cheese
If I could give this place zero stars, I would. Spent $40 just to get the wrong food, terrible service, and a 30-minute wait for nothing. They were out of mac & cheese but didn’t bother telling us they just gave us mashed potatoes instead. Ordered a spicy chicken sandwich, and instead of letting me know they didn’t have it, they threw chicken tenders on a bun like I wouldn’t notice. No biscuits at all.
To top it off, the workers had horrible attitudes. My husband politely asked for sauce, and one of them rudely snapped, “This ain’t your meal.” Obviously, it wasn’t, but we were just reminding them to include what we paid for. Meanwhile, a female worker in the back was too busy making faces instead of doing her job the same one who kept getting our order wrong even though we spoke slowly and clearly.
The manager was nowhere to be seen, leaving a young, unprofessional crew to run the place. It’s the same type of workers who have no work ethic, complain about customers being mad at them, but completely ignore the fact that they’re the reason for the frustration. They treat people terribly, and then wonder why fast food restaurants like this struggle.
I hadn’t been to this location in a while, and now I remember why. Last time, a worker tried to pocket my $20. They told me my total was $40, even though I didn’t order that much. When I asked for a receipt, it showed $20, and suddenly, they backpedaled with a half-hearted “oh, my bad.”
This KFC is a perfect example of why places like this lose business. The employees don’t care about food quality or customer service, and it’s driving people away. Save yourself the frustration go to a different location.
**while being there people came in frustrated because their meals were either wrong or they were waiting 30minutes watching the people that came after them come and leave with food.***
Atmosphere: 1
Food: 2
Service: 1
I know it's partly my fault for not checking inside my bucket. But got all the way home in Marlow and We had tenders instead of regular chicken. Called the manager and he didn't even apologize, he said to drive back and he would fix it. Hello, I live 30 miles away.
Atmosphere: 1
Food: 3
Service: 1
I'm LOVING it....
Half the time I go to the establishment, they don’t even have chicken. I’m not even joking
Atmosphere: 2
Food: 2
Service: 1
RUDE AWFUL CUSTOMER SERVICE - Will round up your total for the KFC Foundation even if you say no and then get instantly completely rude with you when you ask about it.
We made the decision to try KFC in Chickasha today and are very glad we did. The food was very good and the service was exceptional. That has not always been our experience but we were extremely happy today and look forward to having another option again in town.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Pot Pie, Chicken Sandwich
November 20th 2024
Derrick's service was superb! The food is also top notch! I've been to this location in the past and almost always left disappointed. I drive from 2 towns away to be able to have KFC. Thanks again Derrick and keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
For a while now this place has been on point. Great customer service, great food, great music playing in the background. I don’t know what or who got ahold of this place but kudos!!!
Atmosphere: 5
Food: 5
Service: 5
The people were great however the chicken taste as if the oil had not been changed in 2 days. I love chicken and KFC has always been the best until I come to chickasha.
Atmosphere: 5
Food: 1
Service: 5
Restaurantji Recommends
Drive thru guy was rude and clearly hates his job. Waited out front 5 min, went inside and said 5 to 10 minutes. Never got my food as I just left. They didn't have chicken ready?
Atmosphere: 1
Food: 1
Service: 1
Really good food today nice staff
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Buckets of Chicken, Fried Chicken
Perfectly spiced hot and juicy fried chicken. What's not to like?
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: 2 PC Breast & Wing Combo, 2 PC Drum & Thigh Combo, 3 PC Tenders Combo, Chicken Pot Pie, Buckets of Chicken, Fried Chicken, Mac & Cheese, Famous Bowl, Cole Slaw
Please close down.
What a mess. Food was old cold and chicken was chewy. I now understand why there is never a line here. Sorry guys but job not well done
The food was barely fair. Ordered a chicken little.. Georgia gold sauce on side as they refused to toss it like in the past. The sauce was oil with fried food pieces. Gross no BBQ flavor at all!
Atmosphere: 1
Food: 1
Service: 1
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