The Service Was Fabulous as well as the smoothies and the Acai Bowl With Nutella. I had the pomegranate plunge and that was DELICIOUS AND NUTRITIOUS BABYYYY as well as the Bahama Mama
Pineapple Bitch
Last week I went and got food, sat at the speaker for 10 minutes then moved to the window for another 5-10 before anyone came to the window, employees were just sitting around talking. I had two people behind me. Today I am doordashing food and ordered about 40 minutes ago sat the time to asap, estimated about 15-20 minutes which was fine. It has now been an hour and my doordasher is still waitung
Hannah H
Literally a piece of plastic in my food. When I went to tell the cashier I waited for 10 minutes and they never came up. Absolutely absurd. My partner opened the door and they still stayed in the back
Atmosphere: 1
Food: 1
Service: 1
Darcy Denton
Didn't have enough workers to take care of customers to be half fast food place! People want their food fast to eat & go back to work! They need more workers to get that job done!!
It took us forever to even order, since neither 1 of us could make out the menu! I had the hummus something and mom had the chicken ranch sandwich. My sandwich had MAYBE a streak of hummus, and not even that much smashed avocado. The rest was the stems of romaine lettuce, some black beans (?!), and what looked like plain white rice (which had no flavor and was cold(?!!!?). Mom said her sandwich was not much better, as she couldn't taste anything but cold, slimy chicken! The baked chips tasted good, at Least!
Atmosphere: 3
Food: 2
Service: 3
Stephen Brewer
The smoothies are awsome, a must try!!!
Atmosphere: 5
Food: 5
Service: 5
Kaden Parks
sydney is a good manager and very good service
Heather Stinger
It was perfect ? I enjoy my time at this place manger was very nice
We placed an app order and at pick up we were told they were out of the premium sides as they were waiting on a teuck to deliver more. We were given the choice of our flavor of a bag of chips. Upon choosing a bag of chips and then asking for a refund for the difference of a premium side vs a bag of chips, the girl at the window said she will check how to refund w her manager and we right back. When she returned she said she can make those premium side and it would be about 3 minutes. After about 10 minutes we received the sides we originally ordered... so the store had the sides but it appeared they claimed they were out and they didn't originally want to make the sides as ordered. We won't be returning.
Atmosphere: 2
Food: 4
Service: 1
Ericka White
Every time I come here I wait in a short line for an ungodly amount of time. so slow on things that shouldn’t take that long, thought this was fast food?
Landon Morris
Not bad at all.
Atmosphere: 5
Food: 5
Service: 5
Mark Allen
I used to really enjoy going to this tropical smoothie. The quality has gone down a lot recently. I've had issues with bad food, turkey and chicken. My last meal was made by the G.M. Sydney and the Turkey was bad. Maybe I'll come back when they get it together again.
Atmosphere: 2
Food: 1
Service: 2
justin kaufman
I made an order several weeks ago through the app. They didn't have any of the items I ordered, and they told me to request a refund through the app. There wasn't an option so I called corporate. That was February 11th. It is now March 19th, and they still haven't refunded it.Edit: I've already filled that out, and called corporate to see if they can do anything.At this point I've contacted the BBB. I do think I'll avoid this place in the future as it's been a month of headaches.
Amazing staff
The Service Was Fabulous as well as the smoothies and the Acai Bowl With Nutella. I had the pomegranate plunge and that was DELICIOUS AND NUTRITIOUS BABYYYY as well as the Bahama Mama
Last week I went and got food, sat at the speaker for 10 minutes then moved to the window for another 5-10 before anyone came to the window, employees were just sitting around talking. I had two people behind me. Today I am doordashing food and ordered about 40 minutes ago sat the time to asap, estimated about 15-20 minutes which was fine. It has now been an hour and my doordasher is still waitung
Literally a piece of plastic in my food. When I went to tell the cashier I waited for 10 minutes and they never came up. Absolutely absurd. My partner opened the door and they still stayed in the back
Atmosphere: 1
Food: 1
Service: 1
Didn't have enough workers to take care of customers to be half fast food place! People want their food fast to eat & go back to work! They need more workers to get that job done!!
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Sunrise Sunset Smoothie, Baja Chicken, Thai Chicken, Avocolada, Chicken Bacon Ranch
It took us forever to even order, since neither 1 of us could make out the menu! I had the hummus something and mom had the chicken ranch sandwich. My sandwich had MAYBE a streak of hummus, and not even that much smashed avocado. The rest was the stems of romaine lettuce, some black beans (?!), and what looked like plain white rice (which had no flavor and was cold(?!!!?). Mom said her sandwich was not much better, as she couldn't taste anything but cold, slimy chicken! The baked chips tasted good, at Least!
Atmosphere: 3
Food: 2
Service: 3
The smoothies are awsome, a must try!!!
Atmosphere: 5
Food: 5
Service: 5
sydney is a good manager and very good service
It was perfect ? I enjoy my time at this place manger was very nice
Atmosphere: 5
Food: 5
Service: 5
It is so good
Restaurantji Recommends
We placed an app order and at pick up we were told they were out of the premium sides as they were waiting on a teuck to deliver more. We were given the choice of our flavor of a bag of chips. Upon choosing a bag of chips and then asking for a refund for the difference of a premium side vs a bag of chips, the girl at the window said she will check how to refund w her manager and we right back. When she returned she said she can make those premium side and it would be about 3 minutes. After about 10 minutes we received the sides we originally ordered... so the store had the sides but it appeared they claimed they were out and they didn't originally want to make the sides as ordered. We won't be returning.
Atmosphere: 2
Food: 4
Service: 1
Every time I come here I wait in a short line for an ungodly amount of time. so slow on things that shouldn’t take that long, thought this was fast food?
Not bad at all.
Atmosphere: 5
Food: 5
Service: 5
I used to really enjoy going to this tropical smoothie. The quality has gone down a lot recently. I've had issues with bad food, turkey and chicken. My last meal was made by the G.M. Sydney and the Turkey was bad. Maybe I'll come back when they get it together again.
Atmosphere: 2
Food: 1
Service: 2
I made an order several weeks ago through the app. They didn't have any of the items I ordered, and they told me to request a refund through the app. There wasn't an option so I called corporate. That was February 11th. It is now March 19th, and they still haven't refunded it.Edit: I've already filled that out, and called corporate to see if they can do anything.At this point I've contacted the BBB. I do think I'll avoid this place in the future as it's been a month of headaches.
Atmosphere: 1
Food: 1
Service: 1
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