My roast beef sandwich had 1/2” thick nasty slices. Thanks for ruining my dinner. I didn’t eat it. Arby’s roast beef is nasty when it isn’t thinly sliced.
Atmosphere: 4
Food: 1
Service: 4
Erica Vera Rios
Excellent service. Quick hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Pamela Lacy
Very great customer service, food A1
Atmosphere: 5
Food: 5
Service: 5
Taylor Woodall
Usually I love the fast food restaurants in Choctaw. They're clean & customer service is always good too. So I was shocked by how the girl in the drive thru behaved (Nora I believe). Considering there were NO customers, dining in or drive thru!!
Her tone was irritated half way through ordering my food which is not only rude, but ridiculous when you have no other customers. So when I got to the window, I asked her to give me a sec to pull up the app. That apparently was a huge inconvenience cause as soon as I said that, she asked somebody what her drive thru time was. I'm guessing she didn't like the answer, afterwards she started cussing and clearly showing how annoyed she was about it & kept urging for me to hand her my money faster. I honestly hesitated to just refund the whole thing, rather than deal with her bad, stuck-up, inconsiderate attitude.
I spent $40 on the damn food here!! There are SO many other places I could be spending that $40 & getting treated like a customer, instead of an inconvenience. I've worked customer service for YEARS, a lot of that spent at Rib Crib. I would have lost my job immediately acting the way she did. You shouldn't work in customer service or hospitality, if you don't know how to be kind to others & also have a little patience.
Hopefully her boss can teach her a thing or 2 about courtesy & how you treat a paying customer!! Otherwise the business will not last long. Next time I will drive the extra 10 miles to Midwest city.
Atmosphere: 1
Food: 5
Service: 1
Jeffrey Wilkerson
Great food!
Atmosphere: 5
Food: 5
Service: 5
Lisa Ward
Everything was good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Reuben
Michelle Garcia
Love their food.
Food: 5
Service: 5
Guale Ozuna
Both the drive thru employee and the manager on duty were AMAZING! Sorry I can't remember their names....I won't forget ur faces. You guys give me hope for food service and well hope for humanity. THANKS!!
Atmosphere: 4
Food: 4
Service: 5
Cheryl McCaulla
Short handed and backed up
Atmosphere: 3
Food: 4
Service: 3
Pamlea Lacy
The staff was so friendly and very clean restaurant
How is it that Arby's allows a franchisee to make their sandwiches incorrectly year after year. Clearly states that sandwich includes red ranch sauce. US Beef a franchisee for Arby's does not make them the way they are supposed to.
Food: 3
Service: 3
Andrew quinlan
I watched someone pick their hair with no gloves on and immediately handle my food after she was done without washing her hands
Atmosphere: 1
Food: 1
Service: 1
Rachel James
A fantastic atmosphere with the greatest employees. Such a kind and helpful staff. Very clean environment along with handicap ramps. Hot fresh food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries, French Dip, Reuben
Jessica Mills
Guy taking order inside was extremely rude. All tables were dirty. Tea was empty. My fries were dumped upside down.
Atmosphere: 1
Food: 2
Service: 1
Kenya Taylor
Excellent food and service!!! I was so surprised that the GM was the one who took my order! I give this store a 10!!
My roast beef sandwich had 1/2” thick nasty slices. Thanks for ruining my dinner. I didn’t eat it. Arby’s roast beef is nasty when it isn’t thinly sliced.
Atmosphere: 4
Food: 1
Service: 4
Excellent service. Quick hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Very great customer service, food A1
Atmosphere: 5
Food: 5
Service: 5
Usually I love the fast food restaurants in Choctaw. They're clean & customer service is always good too. So I was shocked by how the girl in the drive thru behaved (Nora I believe). Considering there were NO customers, dining in or drive thru!!
Her tone was irritated half way through ordering my food which is not only rude, but ridiculous when you have no other customers. So when I got to the window, I asked her to give me a sec to pull up the app. That apparently was a huge inconvenience cause as soon as I said that, she asked somebody what her drive thru time was. I'm guessing she didn't like the answer, afterwards she started cussing and clearly showing how annoyed she was about it & kept urging for me to hand her my money faster. I honestly hesitated to just refund the whole thing, rather than deal with her bad, stuck-up, inconsiderate attitude.
I spent $40 on the damn food here!! There are SO many other places I could be spending that $40 & getting treated like a customer, instead of an inconvenience. I've worked customer service for YEARS, a lot of that spent at Rib Crib. I would have lost my job immediately acting the way she did. You shouldn't work in customer service or hospitality, if you don't know how to be kind to others & also have a little patience.
Hopefully her boss can teach her a thing or 2 about courtesy & how you treat a paying customer!! Otherwise the business will not last long. Next time I will drive the extra 10 miles to Midwest city.
Atmosphere: 1
Food: 5
Service: 1
Great food!
Atmosphere: 5
Food: 5
Service: 5
Everything was good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Reuben
Love their food.
Food: 5
Service: 5
Both the drive thru employee and the manager on duty were AMAZING! Sorry I can't remember their names....I won't forget ur faces. You guys give me hope for food service and well hope for humanity. THANKS!!
Atmosphere: 4
Food: 4
Service: 5
Short handed and backed up
Atmosphere: 3
Food: 4
Service: 3
The staff was so friendly and very clean restaurant
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
How is it that Arby's allows a franchisee to make their sandwiches incorrectly year after year. Clearly states that sandwich includes red ranch sauce. US Beef a franchisee for Arby's does not make them the way they are supposed to.
Food: 3
Service: 3
I watched someone pick their hair with no gloves on and immediately handle my food after she was done without washing her hands
Atmosphere: 1
Food: 1
Service: 1
A fantastic atmosphere with the greatest employees. Such a kind and helpful staff. Very clean environment along with handicap ramps. Hot fresh food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries, French Dip, Reuben
Guy taking order inside was extremely rude. All tables were dirty. Tea was empty. My fries were dumped upside down.
Atmosphere: 1
Food: 2
Service: 1
Excellent food and service!!! I was so surprised that the GM was the one who took my order! I give this store a 10!!
Atmosphere: 5
Food: 5
Service: 5
Loading...