I went recently and ordered a nugget meal and a pot put after I got the food the nuggets were no bigger than the end of ur pinky and the pot pie was caved in with barely any filling in the center which I looked at soon as I got in my car which I'm glad I did so I IMMEDIATELY TOOK THE FOOD BACK IN, AND NOT TO MY SURPRISE THE GENERAL MANAGER OF THIS SPECIFIC RESTAURANT LITERALY GO INTO AND ARGUING MATCH!!!! HE WOULD NOTTTT GIVE MY MONEY WOULD NOT!!! SO I CALLED 1800KFC AND NOT MORE THAN 1 HOUR LATER THE CORPORATE MANGER CALLED ME AND ASKED ME ABOUT THE SITUATION EXPLAING THAT ITS THERE POLICY TO GIVE YOUR MONEY BACK IF YOU ASK AND HAVNT TOUCHED OR DONT WANT YHE FOOD THEY GIVE YOU, I WAS VERY VERY IMPRESSED WITH THE LADY WHO TOOK MY COMPLAINT AND THE BIG BOSS WHO WENT INTO ACTION IMMEDIATELY. I HAVNT BEEN BACK SINCE THIS INCIDENT A FEW WEEKS AGO AND HONESTLY WITH THE FOOD AND SERVICE I RECEIVED AT THIS LOCATION I WONT GO BACK TO THIS KFC MOST DEFINITELY.. what's the craziest to me Is that the less than 20 dollars I wanted back wasn't even that much I don't understand why that (((((general manger))))) at Claremore ok Acted the way and treated me the way he did, and if he don't know the companies policy's he shouldn't be general manager that's crazy 😧😧
Atmosphere: 2
Food: 1
Service: 1
Bioscientist
Two orders in a row the biscuits were not included. Will more than likely go somewhere that gives me the food I paid for from here on out.
Atmosphere: 3
Food: 2
Service: 1
Beth Clark
I placed an online order. When I went to the drive thru to pick it up (which has a huge bump right at the window) they gave me my drinks and then had me pull around to the front of the store to wait. To me this is weird because it was an online order set for 6pm it should be ready to go. I was even 5 minutes past pick up time. They have me wait almost 10 minutes before I call inside the store to ask about the order to which I really believe they forgot me. A employee comes out finally give me my order and I go home. Home is 25 minutes away. One of the boxes is missing a thigh. Both boxes did not get the biscuit. This is just ridiculous. I gave two stars for the food we did get. You need to do better.
Atmosphere: 1
Food: 3
Service: 1
Courtney Bass
Stores not supposed to close till 10 I got there at nine there was one person they’re working and instead of saying that he was by herself he made the comment that somebody came 10 minutes ago and told him out at everything and they have no food! I hate a lazy
Atmosphere: 1
Food: 4
Service: 1
Barry Schockemoehl
Placed an online order an hour in advance. When I arrived, they had not started the order. Took them 5-10 minutes to complete the order. The chicken tenders and nuggets are small in comparison to any other restaurant. The food itself wasn't bad, but nothing great. The service was a typical nonchalant attitude. They blamed the order not being done on time because of "the system." Oddly enough, the system worked fine a few weeks ago when I used the online ordering. Not impressed.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Fried Chicken
Brad Hood
Waited at counter for 13 minutes be my order was taken. 3 people behind counter and seemed only 1 was actually doing anything. Worst service I’ve had in many years. If I could give less that one star for service I would
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Fried Chicken
Mason
The floor is dirty
Atmosphere: 1
Food: 5
Service: 3
Recommended dishes: Chicken Tender, Gravy, Mac & Cheese
reggie owings
This place is probably the worst fast food restaurant in the town. Services is so horrible feel like bunch of 6 years old working there. Waited 5 minutes to have someone come to the front to take my order. My order literally took an hour to get and no one ever come to me to give any update.
Atmosphere: 1
Food: 3
Service: 1
Karmyn Hawley
Always, always check your order before you leave (it’s always missing something) and NEVER place a timed order. They refuse to issue refunds, only credits, and you always have to wait. Honestly, they need to shut this restaurant down until they can get a decent manager in here.
There was no chicken under the coating. 3 bites of meat in the breast and 2 bites of meat on the thigh.. all breading bought a family meal very disappointing
Took 30 minutes to get my food. When I did get it I was missing a side , sauce , biscuit and eating utensils. Chicken was dry and barely above room temperature
Atmosphere: 1
Food: 1
Service: 1
Ron Lepp
Food taste like old grease fries and chicken tenders.
Atmosphere: 3
Food: 1
Service: 3
Blake Gonzalez
Great chicken. The employees were super nice and the tables were clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Gravy
Colton curry
No biscuit and wrong sides
William
Very bad experience waited over a hour and a half for 3 sandwich meals was greeted by very rude unprofessional employee just bad bad bad I will be calling corporate
I went recently and ordered a nugget meal and a pot put after I got the food the nuggets were no bigger than the end of ur pinky and the pot pie was caved in with barely any filling in the center which I looked at soon as I got in my car which I'm glad I did so I IMMEDIATELY TOOK THE FOOD BACK IN, AND NOT TO MY SURPRISE THE GENERAL MANAGER OF THIS SPECIFIC RESTAURANT LITERALY GO INTO AND ARGUING MATCH!!!! HE WOULD NOTTTT GIVE MY MONEY WOULD NOT!!! SO I CALLED 1800KFC AND NOT MORE THAN 1 HOUR LATER THE CORPORATE MANGER CALLED ME AND ASKED ME ABOUT THE SITUATION EXPLAING THAT ITS THERE POLICY TO GIVE YOUR MONEY BACK IF YOU ASK AND HAVNT TOUCHED OR DONT WANT YHE FOOD THEY GIVE YOU, I WAS VERY VERY IMPRESSED WITH THE LADY WHO TOOK MY COMPLAINT AND THE BIG BOSS WHO WENT INTO ACTION IMMEDIATELY. I HAVNT BEEN BACK SINCE THIS INCIDENT A FEW WEEKS AGO AND HONESTLY WITH THE FOOD AND SERVICE I RECEIVED AT THIS LOCATION I WONT GO BACK TO THIS KFC MOST DEFINITELY.. what's the craziest to me Is that the less than 20 dollars I wanted back wasn't even that much I don't understand why that (((((general manger))))) at Claremore ok Acted the way and treated me the way he did, and if he don't know the companies policy's he shouldn't be general manager that's crazy 😧😧
Atmosphere: 2
Food: 1
Service: 1
Two orders in a row the biscuits were not included. Will more than likely go somewhere that gives me the food I paid for from here on out.
Atmosphere: 3
Food: 2
Service: 1
I placed an online order. When I went to the drive thru to pick it up (which has a huge bump right at the window) they gave me my drinks and then had me pull around to the front of the store to wait. To me this is weird because it was an online order set for 6pm it should be ready to go. I was even 5 minutes past pick up time. They have me wait almost 10 minutes before I call inside the store to ask about the order to which I really believe they forgot me. A employee comes out finally give me my order and I go home. Home is 25 minutes away. One of the boxes is missing a thigh. Both boxes did not get the biscuit. This is just ridiculous. I gave two stars for the food we did get. You need to do better.
Atmosphere: 1
Food: 3
Service: 1
Stores not supposed to close till 10 I got there at nine there was one person they’re working and instead of saying that he was by herself he made the comment that somebody came 10 minutes ago and told him out at everything and they have no food! I hate a lazy
Atmosphere: 1
Food: 4
Service: 1
Placed an online order an hour in advance. When I arrived, they had not started the order. Took them 5-10 minutes to complete the order. The chicken tenders and nuggets are small in comparison to any other restaurant. The food itself wasn't bad, but nothing great. The service was a typical nonchalant attitude. They blamed the order not being done on time because of "the system."
Oddly enough, the system worked fine a few weeks ago when I used the online ordering.
Not impressed.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Fried Chicken
Waited at counter for 13 minutes be my order was taken. 3 people behind counter and seemed only 1 was actually doing anything. Worst service I’ve had in many years. If I could give less that one star for service I would
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Fried Chicken
The floor is dirty
Atmosphere: 1
Food: 5
Service: 3
Recommended dishes: Chicken Tender, Gravy, Mac & Cheese
This place is probably the worst fast food restaurant in the town. Services is so horrible feel like bunch of 6 years old working there. Waited 5 minutes to have someone come to the front to take my order. My order literally took an hour to get and no one ever come to me to give any update.
Atmosphere: 1
Food: 3
Service: 1
Always, always check your order before you leave (it’s always missing something) and NEVER place a timed order. They refuse to issue refunds, only credits, and you always have to wait. Honestly, they need to shut this restaurant down until they can get a decent manager in here.
Atmosphere: 1
Food: 2
Service: 1
There was no chicken under the coating. 3 bites of meat in the breast and 2 bites of meat on the thigh.. all breading bought a family meal very disappointing
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
Took 30 minutes to get my food. When I did get it I was missing a side , sauce , biscuit and eating utensils. Chicken was dry and barely above room temperature
Atmosphere: 1
Food: 1
Service: 1
Food taste like old grease fries and chicken tenders.
Atmosphere: 3
Food: 1
Service: 3
Great chicken. The employees were super nice and the tables were clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Gravy
No biscuit and wrong sides
Very bad experience waited over a hour and a half for 3 sandwich meals was greeted by very rude unprofessional employee just bad bad bad I will be calling corporate
Atmosphere: 1
Food: 1
Service: 1
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