Sarah, one of the managers provides excellent service.
Atmosphere: 5
Food: 5
Service: 5
Diana Hernandez
Waited an hr after I ordered it on time. Had to finally walked in no apologies nothing don't care. Walked in after waiting 39 min outside. Gave our pizza to someone else. Do not go there pizza sucked too.
Atmosphere: 1
Food: 1
Service: 1
tbond74
This is long review, but much needed! One of the worst experiences at a Pizza Hut we have ever endured. And we have had some doozies at Pizza Huts in the past. We haven’t had a Pizza Hut pizza order in several years, and we were reminded why! Showed up at 6:30pm on 11/22/2025. There were three tables seated with one finishing up when we were seated. @6:35pm we placed our appetizer order of a regular breadsticks, a cheese breadsticks. @6:40pm we ordered a large pan meat lovers pizza. Our thought was we will take the leftovers to my daughter’s work so she can share with her co-workers. And yes, I was checking the clock. Our table had sticky residue on it. My wife “accidentally” spilt some of her water and i asked for some towels. Whoever wiped the table before needs a lesson on cleaning. There was hair and pizza sauce that wasn’t seen until she cleaned it with her accidentally spilt water. @6:46pm a vehicle pull up to the drive thru and place an order for a single large pizza. Yes you could hear the order. They pulled the car forward and it waited for the order. Immediately after another vehicle pulled in and waited a few minutes before getting their order at the window. At the cut table there were 3 tickets hanging. One was ours. The cooks took the new drive up order and placed it in front of ours. There were at least 4 employees working. The waiter was a younger gentleman who was waiting all the tables. He was also staying busying. He was cleaning, waiting, and folding pizza boxes in between. The other 3 employees (two women and another gentleman) were visiting and goofing off. They seemed not to be in a hurry to get anything done. Outside the waiter, none of the other employees visited any of the tables. Never saw a manager walking around as the 4 employees were all dressed similar in style. The seated tables were spread out all over the restaurant. The far north side of the dining room was definitely not used for seating customers, as it had all the pizza boxes (flats and folded) sitting in several booths with one table having some of the current employees children sitting at. @7:11pm when one of the female employee (in all red shirt and apron) took out the pulled vehicle’s (who ordered well after us) order, my wife and i decided to leave. Our waiter saw us get up and we politely told him we are leaving. I told the young man I’m sorry but we have been here for over 40 minutes and still haven’t got anything. He was very apologetic. He seems like the only one who cared about the inside customers. There needs to be some serious retraining throughout Pizza Hut. They all seem to be dirty and like the employees just don’t care. Yet they expect to be paid as such!
Carey Lynch
On the road, didn't know what was around, this came up so I thought i would try it again. Not impressed. The pizza was poorly put together, crust was unimpressive, amount of toppings was less than expected. Overall not a good impression from under trained CSRs, to hard to use online ordering, impossible to pay online, and pizzas that were not tasty enough for me to return.
Atmosphere: 2
Food: 2
Service: 2
Jazmine Jaubert
Katy had an attitude and hung up on me while I was trying to order three times. I am now being placed on hold repeatedly. At this point I’m going to call the manager and Tammy personally because this is unacceptable
Randy Caswell
The pizza was soggy. They undercooked it.
Atmosphere: 1
Food: 1
Service: 2
Darrell Wade
Ordered a Supreme pizza worst pizza I got from them
Atmosphere: 1
Food: 1
Service: 1
Lexie Montgomery
Great staff!
Atmosphere: 5
Food: 5
Service: 5
B Shane
September 13th 9:03pm, the weekend of the Rogers County Fair. My wife and I decide to dine in here for the first time (we live in claremore). As we got out of our truck, an employee was coming outside locking the doors. The website said they don’t close until 11pm. There was no one in the parking lot. The girl told us they close the lobby at 9pm. So on a Saturday night you’re telling me the lobby closed at 9 pm? On a rogers county fair weekend at that. I will never spend my money here again. What was once a 90s memory is now an establishment I wish would die for good! Lazy employees might have to clean up after people.
This place has a ton of potential but they just don't have the staffing.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Breadsticks
max davis
Food is good the place is not very clean but the help seems to know what they are doing.
Atmosphere: 3
Food: 4
Service: 4
Christina Hojek
Love me some pizza hut! Good food nice friendly staff
Atmosphere: 5
Food: 5
Service: 5
M. C.
I called ahead to make sure they were open. Tried to get in the front door it was locked. Onto the side door came inside and told him their doors were locked and he tried to sit me down and then told me that the lobby was closed. Does this make any sense to anyone?
Atmosphere: 3
Food: 4
Service: 1
Zora Beck
Delivered the wrong order after 45 min waited another hour for the correct order. Almost two hours for one pizza and 6 wings. Still not here. Not happy
Sarah, one of the managers provides excellent service.
Atmosphere: 5
Food: 5
Service: 5
Waited an hr after I ordered it on time. Had to finally walked in no apologies nothing don't care. Walked in after waiting 39 min outside. Gave our pizza to someone else. Do not go there pizza sucked too.
Atmosphere: 1
Food: 1
Service: 1
This is long review, but much needed! One of the worst experiences at a Pizza Hut we have ever endured. And we have had some doozies at Pizza Huts in the past. We haven’t had a Pizza Hut pizza order in several years, and we were reminded why! Showed up at 6:30pm on 11/22/2025. There were three tables seated with one finishing up when we were seated. @6:35pm we placed our appetizer order of a regular breadsticks, a cheese breadsticks. @6:40pm we ordered a large pan meat lovers pizza. Our thought was we will take the leftovers to my daughter’s work so she can share with her co-workers. And yes, I was checking the clock. Our table had sticky residue on it. My wife “accidentally” spilt some of her water and i asked for some towels. Whoever wiped the table before needs a lesson on cleaning. There was hair and pizza sauce that wasn’t seen until she cleaned it with her accidentally spilt water. @6:46pm a vehicle pull up to the drive thru and place an order for a single large pizza. Yes you could hear the order. They pulled the car forward and it waited for the order. Immediately after another vehicle pulled in and waited a few minutes before getting their order at the window. At the cut table there were 3 tickets hanging. One was ours. The cooks took the new drive up order and placed it in front of ours. There were at least 4 employees working. The waiter was a younger gentleman who was waiting all the tables. He was also staying busying. He was cleaning, waiting, and folding pizza boxes in between. The other 3 employees (two women and another gentleman) were visiting and goofing off. They seemed not to be in a hurry to get anything done. Outside the waiter, none of the other employees visited any of the tables. Never saw a manager walking around as the 4 employees were all dressed similar in style. The seated tables were spread out all over the restaurant. The far north side of the dining room was definitely not used for seating customers, as it had all the pizza boxes (flats and folded) sitting in several booths with one table having some of the current employees children sitting at. @7:11pm when one of the female employee (in all red shirt and apron) took out the pulled vehicle’s (who ordered well after us) order, my wife and i decided to leave. Our waiter saw us get up and we politely told him we are leaving. I told the young man I’m sorry but we have been here for over 40 minutes and still haven’t got anything. He was very apologetic. He seems like the only one who cared about the inside customers. There needs to be some serious retraining throughout Pizza Hut. They all seem to be dirty and like the employees just don’t care. Yet they expect to be paid as such!
On the road, didn't know what was around, this came up so I thought i would try it again. Not impressed. The pizza was poorly put together, crust was unimpressive, amount of toppings was less than expected. Overall not a good impression from under trained CSRs, to hard to use online ordering, impossible to pay online, and pizzas that were not tasty enough for me to return.
Atmosphere: 2
Food: 2
Service: 2
Katy had an attitude and hung up on me while I was trying to order three times. I am now being placed on hold repeatedly. At this point I’m going to call the manager and Tammy personally because this is unacceptable
The pizza was soggy. They undercooked it.
Atmosphere: 1
Food: 1
Service: 2
Ordered a Supreme pizza worst pizza I got from them
Atmosphere: 1
Food: 1
Service: 1
Great staff!
Atmosphere: 5
Food: 5
Service: 5
September 13th 9:03pm, the weekend of the Rogers County Fair. My wife and I decide to dine in here for the first time (we live in claremore). As we got out of our truck, an employee was coming outside locking the doors. The website said they don’t close until 11pm. There was no one in the parking lot. The girl told us they close the lobby at 9pm. So on a Saturday night you’re telling me the lobby closed at 9 pm? On a rogers county fair weekend at that. I will never spend my money here again. What was once a 90s memory is now an establishment I wish would die for good! Lazy employees might have to clean up after people.
My kids love this place
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This place has a ton of potential but they just don't have the staffing.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Breadsticks
Food is good the place is not very clean but the help seems to know what they are doing.
Atmosphere: 3
Food: 4
Service: 4
Love me some pizza hut! Good food nice friendly staff
Atmosphere: 5
Food: 5
Service: 5
I called ahead to make sure they were open. Tried to get in the front door it was locked. Onto the side door came inside and told him their doors were locked and he tried to sit me down and then told me that the lobby was closed. Does this make any sense to anyone?
Atmosphere: 3
Food: 4
Service: 1
Delivered the wrong order after 45 min waited another hour for the correct order. Almost two hours for one pizza and 6 wings. Still not here. Not happy
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