I don't eat McDonald's but maybe once a year..I've been back to this 1 3x they're really nice an kind country folk..I appreciate the customer service an the help as I stated I don't eat there but maybe 1x a year so im not familiar with their menu..got the chicken stripe new ones an they was delicious with the creamy chili dip nice combo with a sprite was a good lunch
Melton Lewis
Every time we come Cleveland McDonald's something is always not working from the frappe machine and now today my wife wanted a sprite and no surprise the pop machine wasn't working
Kerry Andrews
Always the slows at getting out food I think it's time for a crew that want to work & get food out to their customers instead of parking 4 car back to back , where's management at because this isn't fast food ridiculous to have to park to wait 15 plus to get 2 happy meals not even meals
Emma Colquitt
I do not recommend going any time after 4. The teenagers tend to work then and i almost never get hot fresh food when they work. Night crew often have bad attitudes and i've seen them standing around with a phone in their hand multiple times. I recommend morning and afternoon if you are going to eat here. At 9 pm the other night, I waited 15 minutes just to order and then another 20 just for a medium quarter pounder meal(the fries were cold). Not to mention it's a privatized business so prices are way higher than the typical corporate mcdonald's. Understaffed, high pricing, and bad attitudes. The only reason it's still open is because Cleveland has limited food options imo.. I hope they do better..
Galen Lester
Typical McDonald's overwhelmed with traffic of other customers. And the food is okay service sucks
Ashley Wiseman
I have NEVER experienced this horrible of customer service! A guy took half of our order in the drive thru. Then, a rude lady came back on the speaker and basically blamed us for the wait because it was a large order. Took the other half of our order. Of course, one of our meals was not in the bag. When I don’t her, she said it was our fault and that I would have to drive around to place another order!!! After almost 30 minutes, we have our order!!!! All she had to do was apologize for the mixup. But she blamed us and was incredibly rude when I went inside to order the lost meal!! Do better!!!
James Nelsen
How does it take 15 minutes to make 2 mcchickens and 2 mcdoubles? They weren't even fresh.
Tricia Roth
The drive through lady called us "honey", and I just loved her. She's a treasure to Cleveland! My coffee was good, too.
Food: 5
Service: 5
Jedi_1
I waited almost 30 mins for 2 mc doubles and they wasn't that busy alot of people was pissed
Atmosphere: 1
Food: 2
Service: 2
Jade Merideth
The last couples days we have been going there they forget some of our food and they have messed up some of our orders and I hate to be that type of person to do this but it just continues with our orders being messed up
Seems like the cops in town are bored so that's why the atmosphere got a 3 star.
Parking: About 30
Kid-friendliness: Kids are welcomed but no play area.
Wheelchair accessibility: Wheelchair friendly.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Chicken Mcnuggets, Mccafé Caramel Iced Coffee, Dr Pepper, Big Mac, Mcdouble
Mike Fowler
Service was slow.
Atmosphere: 3
Food: 3
Service: 3
Rackell Holmes
A employee was very rude to me than they asked me to pull up and it took them over 30 minutes to get my food to me.
Swayze Rico
Served me dead fries. Coca cola fountain wasn't mixed well. But what do you expect in Cleveland!?
Atmosphere: 1
Food: 2
Service: 1
Abreanna Fielder
Man fries barely full and cold. Burger was dropped on the floor and was still served. Plastic was found in fries. Completely nasty attitudes. I am dissatisfied
I don't eat McDonald's but maybe once a year..I've been back to this 1 3x they're really nice an kind country folk..I appreciate the customer service an the help as I stated I don't eat there but maybe 1x a year so im not familiar with their menu..got the chicken stripe new ones an they was delicious with the creamy chili dip nice combo with a sprite was a good lunch
Every time we come Cleveland McDonald's something is always not working from the frappe machine and now today my wife wanted a sprite and no surprise the pop machine wasn't working
Always the slows at getting out food I think it's time for a crew that want to work & get food out to their customers instead of parking 4 car back to back , where's management at because this isn't fast food ridiculous to have to park to wait 15 plus to get 2 happy meals not even meals
I do not recommend going any time after 4. The teenagers tend to work then and i almost never get hot fresh food when they work. Night crew often have bad attitudes and i've seen them standing around with a phone in their hand multiple times. I recommend morning and afternoon if you are going to eat here. At 9 pm the other night, I waited 15 minutes just to order and then another 20 just for a medium quarter pounder meal(the fries were cold). Not to mention it's a privatized business so prices are way higher than the typical corporate mcdonald's. Understaffed, high pricing, and bad attitudes. The only reason it's still open is because Cleveland has limited food options imo.. I hope they do better..
Typical McDonald's overwhelmed with traffic of other customers. And the food is okay service sucks
I have NEVER experienced this horrible of customer service! A guy took half of our order in the drive thru. Then, a rude lady came back on the speaker and basically blamed us for the wait because it was a large order. Took the other half of our order. Of course, one of our meals was not in the bag. When I don’t her, she said it was our fault and that I would have to drive around to place another order!!! After almost 30 minutes, we have our order!!!! All she had to do was apologize for the mixup. But she blamed us and was incredibly rude when I went inside to order the lost meal!! Do better!!!
How does it take 15 minutes to make 2 mcchickens and 2 mcdoubles? They weren't even fresh.
The drive through lady called us "honey", and I just loved her. She's a treasure to Cleveland! My coffee was good, too.
Food: 5
Service: 5
I waited almost 30 mins for 2 mc doubles and they wasn't that busy alot of people was pissed
Atmosphere: 1
Food: 2
Service: 2
The last couples days we have been going there they forget some of our food and they have messed up some of our orders and I hate to be that type of person to do this but it just continues with our orders being messed up
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
Seems like the cops in town are bored so that's why the atmosphere got a 3 star.
Parking: About 30
Kid-friendliness: Kids are welcomed but no play area.
Wheelchair accessibility: Wheelchair friendly.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Chicken Mcnuggets, Mccafé Caramel Iced Coffee, Dr Pepper, Big Mac, Mcdouble
Service was slow.
Atmosphere: 3
Food: 3
Service: 3
A employee was very rude to me than they asked me to pull up and it took them over 30 minutes to get my food to me.
Served me dead fries. Coca cola fountain wasn't mixed well. But what do you expect in Cleveland!?
Atmosphere: 1
Food: 2
Service: 1
Man fries barely full and cold. Burger was dropped on the floor and was still served. Plastic was found in fries. Completely nasty attitudes. I am dissatisfied
Service: 1
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