It is crazy to me that time and time again we try to give this sonic the benefit of doubt like maybe it's just that time. But it's every time. Either the food is gross or it's not right. This used to be one of the best sonics around. What happened!!! Get it together Cleveland
Atmosphere: 1
Food: 1
Service: 3
R Lee Morrow
Sonic in Cleveland has remove most of their order kiosks and the ones that were open to pull up to had out of order signs on them. I don't eat there often enough to download their app to order online. Ordered food ( a double bacon cheese burger, a single burger fries and tots) via the drive up kiosk after one of 7 opened up, received our food in an appropriate amount of time, i didn't feel we waited too long. I drove 1 mile to my house and my hamburger was cold; literally cold like it was not heated through, no heat retention and all food ( the other burger, fries and tots) was lukewarm at best andmy pattie tasted weird and had a very weird texture very mushy. I requested no pickles or onions and the person taking my order repeated it back to me and I verified on the screen and my receipt, yet there was a large mound of onions and pickles on the burger, no lettuce and two slices of roma tomatoes that were very questionable when I checked once I arrived home.
Quality control needs to be stepped up.
Car hop was nice but she seemed to be the only one running food.
Atmosphere: 2
Food: 2
Service: 3
Clarr C.
Loved the carhop named Sky
Atmosphere: 5
Food: 5
Service: 5
Troy Aldridge
This sonic is the worst no spaces to order and girls are very rude this sonic has went way down do not recomend at all. I give this place 6 months
Atmosphere: 2
Food: 1
Service: 1
Patricia Peugh
Don't have to get out of car. Good food.
Atmosphere: 5
Food: 5
Service: 5
Crystal Thomas
Fast n good
Atmosphere: 5
Food: 5
Service: 5
LaDonna Hufft
This location should be shut down. There are limited stalls to even place an order. More than half of the stalls were removed none of the screens work half the time on the ones that that do work. The orders are always messed up and wrong. You literally have to drive in a circle and wait for people to leave before you can park.
Atmosphere: 1
Food: 1
Service: 1
Landon Neighbors
Sonic is being ran by kids!!! Along with always getting my orders wrong even after coming and writing it down
Atmosphere: 1
Food: 1
Service: 1
Jessica Clements
messed my order up and was not hot at all. Ok so went to Sonic again got a BLT really bad burnt BLT. Very disappointed ☹️ wow and again I tried them again and I got this when I ordered a BLT with extra bacon it's not burned but it damn sure doesn't have bacon little lone have extra bacon.
Hope Hoffman
Worst bacon cheeseburger ever,speakers don't work eyemoyees visiting friends and very slow and rude service
Carhop was fantastic. Very friendly and helpful. Ist, half the stalls were empty due to taking speakers out. Workers from sonic parking in other stalls as cars were empty just sitting there. Only left about 12 stalls to order from. Half them ordering system would not work. Had to keep moving vehicle when a car would leave and try that stall. Person taking order was rude but honestly I probably sounded rude to due to frustration from the run around trying to get an ice cream.Worst sonic I have ever seen.
Jason Thomas
Good food. Fast service
Billy Hart
Always a fail. Every location
Dusty Colley
It's sonic
Jeff Woods
Order was not at all correct. A really bad experience.
It is crazy to me that time and time again we try to give this sonic the benefit of doubt like maybe it's just that time. But it's every time. Either the food is gross or it's not right. This used to be one of the best sonics around. What happened!!! Get it together Cleveland
Atmosphere: 1
Food: 1
Service: 3
Sonic in Cleveland has remove most of their order kiosks and the ones that were open to pull up to had out of order signs on them. I don't eat there often enough to download their app to order online.
Ordered food ( a double bacon cheese burger, a single burger fries and tots) via the drive up kiosk after one of 7 opened up, received our food in an appropriate amount of time, i didn't feel we waited too long. I drove 1 mile to my house and my hamburger was cold; literally cold like it was not heated through, no heat retention and all food ( the other burger, fries and tots) was lukewarm at best andmy pattie tasted weird and had a very weird texture very mushy. I requested no pickles or onions and the person taking my order repeated it back to me and I verified on the screen and my receipt, yet there was a large mound of onions and pickles on the burger, no lettuce and two slices of roma tomatoes that were very questionable when I checked once I arrived home.
Quality control needs to be stepped up.
Car hop was nice but she seemed to be the only one running food.
Atmosphere: 2
Food: 2
Service: 3
Loved the carhop named Sky
Atmosphere: 5
Food: 5
Service: 5
This sonic is the worst no spaces to order and girls are very rude this sonic has went way down do not recomend at all. I give this place 6 months
Atmosphere: 2
Food: 1
Service: 1
Don't have to get out of car. Good food.
Atmosphere: 5
Food: 5
Service: 5
Fast n good
Atmosphere: 5
Food: 5
Service: 5
This location should be shut down. There are limited stalls to even place an order. More than half of the stalls were removed none of the screens work half the time on the ones that that do work. The orders are always messed up and wrong. You literally have to drive in a circle and wait for people to leave before you can park.
Atmosphere: 1
Food: 1
Service: 1
Sonic is being ran by kids!!! Along with always getting my orders wrong even after coming and writing it down
Atmosphere: 1
Food: 1
Service: 1
messed my order up and was not hot at all. Ok so went to Sonic again got a BLT really bad burnt BLT. Very disappointed ☹️ wow and again I tried them again and I got this when I ordered a BLT with extra bacon it's not burned but it damn sure doesn't have bacon little lone have extra bacon.
Worst bacon cheeseburger ever,speakers don't work eyemoyees visiting friends and very slow and rude service
Restaurantji Recommends
Carhop was fantastic. Very friendly and helpful. Ist, half the stalls were empty due to taking speakers out. Workers from sonic parking in other stalls as cars were empty just sitting there. Only left about 12 stalls to order from. Half them ordering system would not work. Had to keep moving vehicle when a car would leave and try that stall. Person taking order was rude but honestly I probably sounded rude to due to frustration from the run around trying to get an ice cream.Worst sonic I have ever seen.
Good food. Fast service
Always a fail. Every location
It's sonic
Order was not at all correct. A really bad experience.
Food: 1
Service: 1
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