Staff is always great and the food is usually fine but the wait is always insane. Plan for 45-60 mins in the drive thru.
Nathan Casey
I get home with my double cheeseburger and open it up. So excited because I’m famished, I grab the burger only to realize that it doesn’t have a bottom bun. In what world, does a cheeseburger have a missing bottom bun? This is my question. Not only did my burger suffer from this, but the symmetry of the sandwich also created an unenjoyable experience. Please drug test your employees.
Caleb Mitchell
They always forget something 5th time in a row now
Atmosphere: 1
Food: 1
Service: 1
Michael Heidorn
Longest wait of any McDonald's I've ever been to. Drive thru can take a literal hour to get through. Staff is friendly but the wait time is absolutely obscene.
Service: 1
Nate Jensen
My wife and I came here for lunch, having ordered ahead online. The drive thru was fine, but when we got to the window, we were told it would be about a 4 minute wait for our last sandwich, sns to pull forward. We did, didnt mind it at all, until 4 minutes turned into a 14 minute wait. Meanwhile, people are getting their food not only from the drive thru, but also the parking spots. I went inside to ask about the wait, and was completely ignored by staff. When we finally got our food, it was cold, and my wife was missing pickles on her sandwiches, when she specifically asked for them. I will not be coming back to this location
Atmosphere: 3
Food: 1
Service: 1
Kathy Coats
8:03AM on a Sunday morning - every single table was dirty. I asked the Manager if they already had a rush and he said no, not at all. I let him know every table in the lobby was dirty. He sent a young dark haired girl out w/an attitude to clean them. lol! She cleaned the tables, wiped the crumbs onto the floor or a chair/booth and didn't clean the chairs/booths. This store needs more staff it seems.
Atmosphere: 1
Food: 4
Service: 4
Richard Nieman
Tried to get breakfast this morning at 6:30 and the lobby was locked when the hours on the door say it should be open this is by far the slowest and dirtiest establishments ever lost my business for good
Atmosphere: 1
Food: 1
Service: 1
Matthew Aubin Cooper
This is the worst McDonald’s in the entire state. I watched four customers in a row come in from waiting in curbside or pulled Ford in the drive-through have waited 20 to 30 minutes. Fellow Delivery drivers, all claim that it’s a minimum of a 10 minute wait every order; I personally have waited here up to 45 minutes for an order. How is that even possible? What a fast food restaurant? It is absolutely astounding. Management really needs to step in.
*This review is written in consideration of fast food standards and experiences with other McDonald’s*
Upon several visits to this location I have found each time there is a lack of leadership which leads to long wait times and overall chaos. Lack of attention to details results in poor customer service, not up to par restrooms and just a sad McDonald’s experience. From breakfast to lunch, this location has the longest wait times in Owasso compared to other locations. Food quality is more sloppy and drive thru is poor. Patrons do not know how to operate two lanes and the small roadway in the parking lot leads to not being able to form two complete lines. Overall, I would not recommend this location. Drive an extra mile or so and get better service. This location is however far above the McDonald’s in Walmart, IYKYK…
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Quarter Pounder Hamburger
BobbyHill
This McDonald's is just all right it never improves it never gets any better it's just the same it's like eating vanilla pudding everyday you're going to eventually get sick of it
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Dr Pepper
Dayana Perez
The service here is terrible i wouldn’t recommend this mcdonalds to anybody if you want mcdonalds this should be the last one you should go to. we waited 30 minutes just for two snack wrap meals and 2 spicy mcchickens. They act like they’re being fast but they don’t make progress.
Only five customers in store and drive-thru window was not busy. All of the tables, chairs, and floors were very dirty with food scraps, dirt, paper napkins, food boxes, and straws. Bathrooms were extremely dirty. Children's play area was even worse. All employees were having BS session in cooking area the entire time we were there. We were there for over one hour with our grandchildren and despite there being very few customers, no employee ever came out to clean anything. One of the dirtiest McDonald's we have ever been to in our life. Owners really need to conduct surprise random inspections or review security camera footage.
Atmosphere: 3
Food: 3
Service: 3
LANDON
This place is always dirty on the inside. The drive through will nearly always be a 30 minute wait. They clear their times by forcing you to wait in a parking spot instead of in the drive through. The drive through will be empty and you will be told to wait in a parking spot.
Atmosphere: 1
Food: 1
Service: 1
Joanie Watashe
Clean and friendly
Atmosphere: 5
Food: 5
Service: 5
Christina Speldie
Food missing out of people orders. Was not greeted when I walked in. When standing at the counter no one asked if I was helped.
Staff is always great and the food is usually fine but the wait is always insane. Plan for 45-60 mins in the drive thru.
I get home with my double cheeseburger and open it up. So excited because I’m famished, I grab the burger only to realize that it doesn’t have a bottom bun. In what world, does a cheeseburger have a missing bottom bun? This is my question. Not only did my burger suffer from this, but the symmetry of the sandwich also created an unenjoyable experience. Please drug test your employees.
They always forget something 5th time in a row now
Atmosphere: 1
Food: 1
Service: 1
Longest wait of any McDonald's I've ever been to. Drive thru can take a literal hour to get through. Staff is friendly but the wait time is absolutely obscene.
Service: 1
My wife and I came here for lunch, having ordered ahead online. The drive thru was fine, but when we got to the window, we were told it would be about a 4 minute wait for our last sandwich, sns to pull forward. We did, didnt mind it at all, until 4 minutes turned into a 14 minute wait. Meanwhile, people are getting their food not only from the drive thru, but also the parking spots. I went inside to ask about the wait, and was completely ignored by staff.
When we finally got our food, it was cold, and my wife was missing pickles on her sandwiches, when she specifically asked for them. I will not be coming back to this location
Atmosphere: 3
Food: 1
Service: 1
8:03AM on a Sunday morning - every single table was dirty. I asked the Manager if they already had a rush and he said no, not at all. I let him know every table in the lobby was dirty. He sent a young dark haired girl out w/an attitude to clean them. lol! She cleaned the tables, wiped the crumbs onto the floor or a chair/booth and didn't clean the chairs/booths. This store needs more staff it seems.
Atmosphere: 1
Food: 4
Service: 4
Tried to get breakfast this morning at 6:30 and the lobby was locked when the hours on the door say it should be open this is by far the slowest and dirtiest establishments ever lost my business for good
Atmosphere: 1
Food: 1
Service: 1
This is the worst McDonald’s in the entire state. I watched four customers in a row come in from waiting in curbside or pulled Ford in the drive-through have waited 20 to 30 minutes. Fellow Delivery drivers, all claim that it’s a minimum of a 10 minute wait every order; I personally have waited here up to 45 minutes for an order. How is that even possible? What a fast food restaurant? It is absolutely astounding. Management really needs to step in.
*This review is written in consideration of fast food standards and experiences with other McDonald’s*
Upon several visits to this location I have found each time there is a lack of leadership which leads to long wait times and overall chaos. Lack of attention to details results in poor customer service, not up to par restrooms and just a sad McDonald’s experience.
From breakfast to lunch, this location has the longest wait times in Owasso compared to other locations. Food quality is more sloppy and drive thru is poor. Patrons do not know how to operate two lanes and the small roadway in the parking lot leads to not being able to form two complete lines. Overall, I would not recommend this location. Drive an extra mile or so and get better service. This location is however far above the McDonald’s in Walmart, IYKYK…
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Quarter Pounder Hamburger
This McDonald's is just all right it never improves it never gets any better it's just the same it's like eating vanilla pudding everyday you're going to eventually get sick of it
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Dr Pepper
The service here is terrible i wouldn’t recommend this mcdonalds to anybody if you want mcdonalds this should be the last one you should go to. we waited 30 minutes just for two snack wrap meals and 2 spicy mcchickens. They act like they’re being fast but they don’t make progress.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
pretty cool place, I go here sometimes.
Atmosphere: 5
Food: 5
Service: 5
Only five customers in store and drive-thru window was not busy.
All of the tables, chairs, and floors were very dirty with food scraps, dirt, paper napkins, food boxes, and straws.
Bathrooms were extremely dirty.
Children's play area was even worse.
All employees were having BS session in cooking area the entire time we were there.
We were there for over one hour with our grandchildren and despite there being very few customers, no employee ever came out to clean anything.
One of the dirtiest McDonald's we have ever been to in our life.
Owners really need to conduct surprise random inspections or review security camera footage.
Atmosphere: 3
Food: 3
Service: 3
This place is always dirty on the inside.
The drive through will nearly always be a 30 minute wait. They clear their times by forcing you to wait in a parking spot instead of in the drive through. The drive through will be empty and you will be told to wait in a parking spot.
Atmosphere: 1
Food: 1
Service: 1
Clean and friendly
Atmosphere: 5
Food: 5
Service: 5
Food missing out of people orders. Was not greeted when I walked in. When standing at the counter no one asked if I was helped.
Atmosphere: 2
Food: 4
Service: 3
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