Latin American Restaurants in Coweta, OK

“Just a reminder to all who visit ANY restaurant... This is a restaurant not a fast food restaurant. There will be: A wait to be seated. A wait on your drinks. A wait on your food. A wait. Sometimes people come in and expect to rush restaurant staff around. It may seem we are not busy, But there maybe a lot we are catching up on. Also we have great cooks! Just like anyone else they may get busy. All because there’s one or two tables inside of the restaurant doesn’t mean there’s not a wait on your food. The cooks also have an obligation to cook for Togo’s as well. Our job and what we strive to do is to please each and every customer, but that’s not always the case. There are times when: We get busy.(because we are needing to please multiple people all at once) We run out of items we needs and we need to refill.(queso, pop, beer, tea, any item we provide you with really) We Mess up!!!!(everyone is a human, and deserves to be treated as such. Everyone messes up including you.) We are expected to wear a smile and not talk rudely with customers... We expect the same from you. If you’ve had a bad day (outside of going to eat) please do not take out your frustrations on waitstaff. Believe it or not we are probably disappointed in ourselves for messing up. Our wish isn’t to give you a bad experience. It’s to make your day better and please you. You never know if we are having a bad day ourselves for the same reasons as all of you! We have to fake a smile at times. We have to kill the disrespect with kindness. We can’t defend ourselves. The waitstaff have NO control over the PRICES. There are things we bring to your table we don’t charge you for that we are supposed to. One of the main things people like to complain about is (OH NO) BUGS. Everywhere has them... please don’t act like you’ve never seen one. They are one of those things that’s hard to get rid of (we try though). This ones gonna be difficult to hear for some... hear me out though. If you’re a regular and you never tip our time will not be primarily on you. You will get good service as promised, but we cannot take our time pleasing you(someone who leaves no tip ever) when other tables(who will tip) need us as well. I get if we don’t give good service no tip and that is okay. Just know we are trying to please you. We are sorry if we have ever disappointed you... it was never intentionally! We appreciate everyone who comes to eat genuinely. We appreciate all those who understand our job is difficult and understand and respect us! We understand everyone gets hangry. Also at this particular location we do keep getting new faces... that’s because they come work for a couple months(weeks even) and end up leaving because of poor management. He may seem amazing to customers, but the workers get tired of him. Help us help you! Lastly I would like to ask that if you are ordering(by phone or in person) to speak up and be direct. Not everyone has great hearing! It is really difficult hearing the orders by phone.“