Mazzio's Italian Eatery
1414 US-81, Duncan
(580) 252-6222
Recent Reviews
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2 females working, no hair nets, no gloves.
Handling food with bare hands after wiping them on cloths and/or handling non-food items,
Horrible horrible customer service and food experience. When picking up my pizza, the lady at the window was so nice, and told us they'd just give us a side of garlic sauce since the app wouldn't allow us to add it. Later on, while waiting on our pizza the manager came from the back and started yelling at the cashier right in front of us and going off about how we needed to be charged for garlic butter. He then came to the window and demanded we pay for it, after it had already been given to us. I ordered a combo pizza and was also not notified that they were out of toppings. I received my pizza with missing toppings and called them. The person on the phone told me they "didn't know" that they just got in when they answered the phone.. I told them I wish they had let me know they were out of toppings so I could have either ordered differently or cancelled my order. The persons response on the phone was "have a good day" and hung up on me. Not No resolution. I've tried to contact the corporate office for Mazzios several times, left messages and my phone number and got no returned call.
They now serves spaghetti at this store
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Pizza, Chicken Alfredo Bake, Chicken Bacon Alfredo, Cinnaboli, Pepperoni Calzone, 4 Meat - 4 Cheese Calzone, 10 Piece Wing Run Wings, 12 Medium Ken's Create Your Own Pizza, 6 Meat Lover's Pizza with Extra Cheese, Italian Sub, 14 Large Ken's Create Your Own Pizza, 9 Small Mazzio's Cheese Pizza, Hawaiian Pizza, Calzone, 9 Small Ken's Cheese Pizza, 5 Piece Wing Run Wings, 12 Medium Mazzio's Cheese Pizza, 2 Liter Bottle, Cinnamon Sticks
I ordered a medium cheese pizza with some cheese sticks and had a coupon for $14.99 When I got to the counter and showed them my coupon, They said I had to let them know that I had a coupon beforehand, even though I ordered exactly what the coupon was. And then told them what the coupon said, which Says it’s eligible for delivery pick up and drive-through. They then still tried to charge me for a huge ranch that I didn’t ask for and said they can’t give me the full coupon so I still paid $28. Y’all need to get this figured out as well as y’all’s Customer Service as y’all should be able to handle this a lot more professionally. Mind you While this is going on, they Had the manager on the phone with another customer complaining
Atmosphere: 2
Food: 2
Service: 1
great pizza hot and fresh and a 18 inch pizza is bigger than i thought. pizza for days. lol
Atmosphere: 3
Food: 5
Service: 4
Classic pizza place. Always good
Atmosphere: 4
Food: 4
Service: 4
I ordered online and I showed up later than the 25 minute wait time and they haven't even begun to make my pizzas. I gave them a second chance after I got the worst boneless wings I've ever had and still yet to get my refund after bringing 2 pizzas back and the wings. They screwed up again and I'll never order from here again. Bad business and quite frankly crooked
Had the lunch buffet. Only one customer at 1pm. Four or five warm pizzas sitting there under a heating pad. I will say this, I asked, and they made me a sausage pizza. It was good and hot. Salad was okay, but she didn't have a lot of items. She was trying to refill them, but I think she was alone.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Meat Pizza
We have used this place for 50 years but after today with the manager overcharging I asked why the price doubled from last week l asked for receipt we were charged 5.00 for water salad bar doubled refunded the water with bad attitude guess we will not go back
Atmosphere: 2
Food: 5
Service: 1
Refused to put a keyo friendly pizza out on buffet. Website states keto friendly and the cashier refused to let us speak to the manager.
Dietary restrictions: Not keto friendly established
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Absolutely disgusting. Dough wasn't cooked all the way. The boneless wings were the worst I have ever had. i have Tasted better at a gas station. Seemes like they were microwaved.
Atmosphere: 1
Food: 1
Service: 1
good food a little blan.
Kid-friendliness: Kids love it
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: 12 Medium Mazzio's Cheese Pizza
good food a little blan.
Kid-friendliness: Kids love it
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Toasted Ravioli 10 Pieces, 12 Medium Mazzio's Cheese Pizza
This place won’t answer phones when you call and the staff has a who cares attitude not a good atmosphere at all!
Atmosphere: 2
Food: 3
Service: 1
Was a little disappointed in the buffet but to be fair was there about 30 min. Before it ended and it was on a weekday when not many people were there, but the smell and service are amazing, and very friendly!
Vegetarian options: Salad bar and marked veggie dishes
Parking: Easy parking, nuff said...
Wheelchair accessibility: Wheelchair accessible
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pepperoni Calzone, Calzone, Cinnamon Sticks
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