Order through the app to be delivered. It was the night crew who made our food. We spend $65 for only 10 items plus a 20% tip for the driver.
They allowed our first order be taken by someone else, so our delivery driver had to wait an additional 10 to 20 mins for it to be redone. They forgot to fix our drinks and the driver didn't know there was supposed to be drinks (not blaming the dasher at all). He had to go back and get them. The crunchwraps were basically thrown together, and the lettuce looked nasty, and one of them didn't have meat. Both dorito tacos were broken in pieces when my husband unwrapped them. The only good thing was the chalupas and the churros. When the driver brought our drinks, one of the drinks they did not fill up all the way, and the other drink was not the right one we ordered. I usually don't complain, but spending that much money on food should not have been a disappointment.
We will not be ordering from night shift ever again. Lesson learned!
Food: 1
Paul Martinez
Worst Taco Bell in the country. I travel a lot and this is my home base. I'm usually excited to come home to my Taco Bell.The service is now horrible Drive thru person does not need to be employed. The G.M. is not helpful and acts like he doesn't want to be there. The old night manahlger was ALWAYS on top of everything and my order was always hot and correct.Not sure what happened to her but one of the best ones that helped keep the place running is NO LONGER THERE and it's completely Obvious
Atmosphere: 1
Food: 1
Service: 2
Todd Chrisman
They can never get The order right
Food: 4
Service: 2
Rabid Wombat King
Why are you forcing customers to use a kiosk? Why even have people making this dog food at this point?
Atmosphere: 1
Food: 1
Service: 1
renae davis
Cold food, nacho cheese sauce cup was almost empty, I got to dip a few of my nacho fries in it, used to be my favorite place to eat, not the last 2 months, every time food is gross or cold, no napkins, no recipe, or food not made properly, ridiculous
Atmosphere: 1
Food: 1
Service: 1
Dylan Troutman
On Friday at about 11:30 I ordered 34 dollars worth of good burritos and they subbed me 3 bean and cheese burritos. Got to Lawton before I realized the deception. Wont be returning
Atmosphere: 1
Food: 1
Service: 1
Lisa K.
Clean... Employees nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak, Quesadilla
Chris& Sarah Newquist Speed (Speedy)
Better than anything else at 11pm
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Dorito Loco Taco or Dorito Shell
Braxton Hunter
my friend ate here last night and I now have to wipe his bum and I accidently got some on my finger and thought it was chocolate 1and ate it
Atmosphere: 3
Food: 5
Service: 3
Marie Murrell
The service is very quick. Therefore, the food tastes like you would expect for super fast food. The price is in line with what you get. With all that said, someone from my family goes there about once a month.
This is the worst service you can get, period. The guy at the drive-through at 10:30pm on December 1 was rude and incompetent. Both of my orders were wrong. He wouldn't get off of his headset for a second to acknowledge me or what I was saying. He clearly doesn't have the mental acuity or bandwidth to do his job the way he is attempting to do it. Here's a tip: when someone speaks to you, acknowledge them and respond. Don't blow them off. This is the worst service I've ever experienced at a restaurant. He was terrible and rude, not to mention completely unhelpful.
Atmosphere: 1
Food: 1
Service: 1
Savannah
If I could do no stars I would there service is horrible the management has no clue what there doing and the crew members have not been trained properly that's visibly noticeable
Atmosphere: 1
Food: 2
Service: 1
donna lemons
Would not take order from us in person but took some one else's order was wrong and refused to fix it floors were dirty will never go back to the Duncan taco bell
Atmosphere: 2
Food: 2
Service: 1
Cody Nichol
New crew who can't make a ? to save their lives. Got flood posioing
Atmosphere: 1
Food: 1
Service: 1
brian Zamora
Drive-through associate was great speed of Service was Awesome!
Order through the app to be delivered. It was the night crew who made our food. We spend $65 for only 10 items plus a 20% tip for the driver.
They allowed our first order be taken by someone else, so our delivery driver had to wait an additional 10 to 20 mins for it to be redone. They forgot to fix our drinks and the driver didn't know there was supposed to be drinks (not blaming the dasher at all). He had to go back and get them. The crunchwraps were basically thrown together, and the lettuce looked nasty, and one of them didn't have meat. Both dorito tacos were broken in pieces when my husband unwrapped them. The only good thing was the chalupas and the churros. When the driver brought our drinks, one of the drinks they did not fill up all the way, and the other drink was not the right one we ordered. I usually don't complain, but spending that much money on food should not have been a disappointment.
We will not be ordering from night shift ever again. Lesson learned!
Food: 1
Worst Taco Bell in the country. I travel a lot and this is my home base. I'm usually excited to come home to my Taco Bell.The service is now horrible Drive thru person does not need to be employed. The G.M. is not helpful and acts like he doesn't want to be there. The old night manahlger was ALWAYS on top of everything and my order was always hot and correct.Not sure what happened to her but one of the best ones that helped keep the place running is NO LONGER THERE and it's completely Obvious
Atmosphere: 1
Food: 1
Service: 2
They can never get The order right
Food: 4
Service: 2
Why are you forcing customers to use a kiosk? Why even have people making this dog food at this point?
Atmosphere: 1
Food: 1
Service: 1
Cold food, nacho cheese sauce cup was almost empty, I got to dip a few of my nacho fries in it, used to be my favorite place to eat, not the last 2 months, every time food is gross or cold, no napkins, no recipe, or food not made properly, ridiculous
Atmosphere: 1
Food: 1
Service: 1
On Friday at about 11:30 I ordered 34 dollars worth of good burritos and they subbed me 3 bean and cheese burritos. Got to Lawton before I realized the deception. Wont be returning
Atmosphere: 1
Food: 1
Service: 1
Clean... Employees nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak, Quesadilla
Better than anything else at 11pm
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Dorito Loco Taco or Dorito Shell
my friend ate here last night and I now have to wipe his bum and I accidently got some on my finger and thought it was chocolate 1and ate it
Atmosphere: 3
Food: 5
Service: 3
The service is very quick. Therefore, the food tastes like you would expect for super fast food. The price is in line with what you get. With all that said, someone from my family goes there about once a month.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Bean Burrito, Crunchwrap, Ground Beef Burrito
Restaurantji Recommends
This is the worst service you can get, period. The guy at the drive-through at 10:30pm on December 1 was rude and incompetent. Both of my orders were wrong. He wouldn't get off of his headset for a second to acknowledge me or what I was saying. He clearly doesn't have the mental acuity or bandwidth to do his job the way he is attempting to do it. Here's a tip: when someone speaks to you, acknowledge them and respond. Don't blow them off. This is the worst service I've ever experienced at a restaurant. He was terrible and rude, not to mention completely unhelpful.
Atmosphere: 1
Food: 1
Service: 1
If I could do no stars I would there service is horrible the management has no clue what there doing and the crew members have not been trained properly that's visibly noticeable
Atmosphere: 1
Food: 2
Service: 1
Would not take order from us in person but took some one else's order was wrong and refused to fix it floors were dirty will never go back to the Duncan taco bell
Atmosphere: 2
Food: 2
Service: 1
New crew who can't make a ? to save their
lives. Got flood posioing
Atmosphere: 1
Food: 1
Service: 1
Drive-through associate was great speed of Service was Awesome!
Atmosphere: 5
Food: 5
Service: 5
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