I came to Arbys tonight craving a Ham and Cheese.... and a quiet space to work on a few things. The staff there were incredibly kind, and consistently walking around cleaning.... which was nice to see. My order was made fresh and was hot and really good (which was really nice!) One young man (who I am pretty sure is the manager) was especially great with his customer service. He had a headset and was working on drive thru orders.... while also cleaning, and creating a very professional space. Team members were talking kindly to each other, and even though it was slow, they were all cleaning tables and staying busy. The dining room was spotless! I am someone sho cares a lot about customer service and team members being respectful and kind to each other. Sadly, that's not what I usually see when I go out. That's why your place stood out and I wanted to take time to recognize your team. It was a very nice experience. Thank you~
Atmosphere: 4
Food: 5
Service: 4
Shelly Gentry
Love it 😍
Atmosphere: 4
Food: 5
Service: 5
J Gibson
Food and cashier are great. Last visit, the bathroom really needed attention💩👎
Atmosphere: 2
Food: 4
Service: 4
Cody Dean
Dude at the drive thru seemed cool, but the food was absolutely terrible. All we could eat were the fries.
Food: 1
Service: 4
Justin Hughes
Moved to Edmond around a year ago. Have been to this location 3 times since moving here. Each time they are “out of roast beef”. Disappointing as Arby’s has seemingly been a solid go to for an easy meal for the family. Will never return to Arby’s again. Employees have always been nice to let me know they are out of stock after I ordered and sat in line for however long. Do better Arby’s….may you fail in peace
Atmosphere: 1
Food: 1
Service: 3
Lonnie Cobb
French fries were cold going through the drive-thru and the young man was more than happy to make us a new order and he gave my daughter a cookie 😁
Atmosphere: 5
Food: 5
Service: 5
Brittney Pack
I had our meals doordashed as it’s the first day of school and everyone is exhausted. We got it with fries dumped out in the bag, no Arby’s sauce (which we love) and no straws for 3 drinks. Ridiculous.
Holly Barker
Absolutely delicious 😋 Hot and Fresh!
Atmosphere: 5
Food: 5
Service: 5
Dee Tee
Price is high, like everywhere else nowadays, but food is good and place is roomy and clean.
Food is always good. Customer service has that vibe like you're bothering them but I wouldn't go as far as to say they were rude.
Atmosphere: 5
Food: 5
Service: 4
James Frogley
Rude and incompetent management
Atmosphere: 1
Food: 1
Service: 1
Garbage Productions
Picking up a DoorDash order, Drive through took 30 minutes to get through and when I finally get through, they tell me that someone took my order. So I come inside (after waiting in the drive through 30 minutes) and when I do come in they refuse to remake the order, the order that THEY LET SOMEONE TAKE. I believe the manager said “we don’t make money that way” or some stupid bs like that. I’m not sure why anyone would voluntarily eat at an Arby’s, but if for some reason you do, make sure it ain’t here.
Atmosphere: 1
Food: 1
Service: 1
Piper Segroves
Food always comes out hot and tastes good. Service can be slow at times but you never have to wait for more than 5 minutes. The ham and cheese is good and I am glad they brought the potato cakes back
Atmosphere: 5
Food: 5
Service: 5
Lori Diamond
The atmosphere is easy going the food is great and the staff are polite. They never get my order right though so I’m giving it a 2.
I came to Arbys tonight craving a Ham and Cheese.... and a quiet space to work on a few things.
The staff there were incredibly kind, and consistently walking around cleaning.... which was nice to see.
My order was made fresh and was hot and really good (which was really nice!)
One young man (who I am pretty sure is the manager) was especially great with his customer service.
He had a headset and was working on drive thru orders.... while also cleaning, and creating a very professional space. Team members were talking kindly to each other, and even though it was slow, they were all cleaning tables and staying busy.
The dining room was spotless!
I am someone sho cares a lot about customer service and team members being respectful and kind to each other.
Sadly, that's not what I usually see when I go out.
That's why your place stood out and I wanted to take time to recognize your team.
It was a very nice experience. Thank you~
Atmosphere: 4
Food: 5
Service: 4
Love it 😍
Atmosphere: 4
Food: 5
Service: 5
Food and cashier are great. Last visit, the bathroom really needed attention💩👎
Atmosphere: 2
Food: 4
Service: 4
Dude at the drive thru seemed cool, but the food was absolutely terrible. All we could eat were the fries.
Food: 1
Service: 4
Moved to Edmond around a year ago. Have been to this location 3 times since moving here. Each time they are “out of roast beef”. Disappointing as Arby’s has seemingly been a solid go to for an easy meal for the family. Will never return to Arby’s again. Employees have always been nice to let me know they are out of stock after I ordered and sat in line for however long. Do better Arby’s….may you fail in peace
Atmosphere: 1
Food: 1
Service: 3
French fries were cold going through the drive-thru and the young man was more than happy to make us a new order and he gave my daughter a cookie 😁
Atmosphere: 5
Food: 5
Service: 5
I had our meals doordashed as it’s the first day of school and everyone is exhausted. We got it with fries dumped out in the bag, no Arby’s sauce (which we love) and no straws for 3 drinks. Ridiculous.
Absolutely delicious 😋 Hot and Fresh!
Atmosphere: 5
Food: 5
Service: 5
Price is high, like everywhere else nowadays, but food is good and place is roomy and clean.
Atmosphere: 4
Food: 4
Service: 4
They do, in fact, have the meats.
Atmosphere: 3
Food: 4
Service: 5
Restaurantji Recommends
Food is always good. Customer service has that vibe like you're bothering them but I wouldn't go as far as to say they were rude.
Atmosphere: 5
Food: 5
Service: 4
Rude and incompetent management
Atmosphere: 1
Food: 1
Service: 1
Picking up a DoorDash order, Drive through took 30 minutes to get through and when I finally get through, they tell me that someone took my order. So I come inside (after waiting in the drive through 30 minutes) and when I do come in they refuse to remake the order, the order that THEY LET SOMEONE TAKE. I believe the manager said “we don’t make money that way” or some stupid bs like that. I’m not sure why anyone would voluntarily eat at an Arby’s, but if for some reason you do, make sure it ain’t here.
Atmosphere: 1
Food: 1
Service: 1
Food always comes out hot and tastes good. Service can be slow at times but you never have to wait for more than 5 minutes. The ham and cheese is good and I am glad they brought the potato cakes back
Atmosphere: 5
Food: 5
Service: 5
The atmosphere is easy going the food is great and the staff are polite. They never get my order right though so I’m giving it a 2.
Atmosphere: 2
Food: 2
Service: 2
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