Braum's Ice Cream & Dairy Store

Ice cream is always gonna be good. Just the employees are just rude....!!!!

Great Gouda burger. Crinkle fries ok. And of course ice cream and pick up a few grocery necessities. Multitask enjoying

Sloppy and careless . Go somewhere else

The people at the drive thru need to learn some customer service. The girl at the first window argued with me about what I ordered. And the guy at the second was super confused. 😒 My order only had 2 things...

I genuinely think every single time I’ve ordered anything from this Braums. It has always been either wrong or not made properly. They are almost always rude and condescending except for one young man in particular who is always in window. I asked for a 6pc chicken strip with a Diet Coke and gravy, the word combo never came out of my mouth. I get to window and the nice man repeated my order and I kindly said it wasn’t a combo and that it was just the Chicken and gravy with a Diet Coke. Some other employee comes to fix the order and tells him I ordered it wrong directly to the guy with the window open which is incredibly rude. But you know maybe they just didn’t hear me well or maybe they are having a rough day, so whatever. Then I get my order from another employee in the second window, I am given Braums sauce instead of gravy and a regular coke. Ticket says gravy and a regular coke. I said Diet Coke maybe six times.

I’m not typically one to complain, everyone has bad days, but I genuinely have never had a good time at this Braums. They either need new management or new employees. I love customer service and it’s not for everyone, it feels like none of these people enjoy their lives except for the singular nice man who is always in window. Maybe if their management was better they’d like their jobs enough to care. Who knows, I would just pick a different Braums. Bc I’m so over it.

I couldn't imagine my life without braums!

It was just what I remember! We need these is the Kansas City area..

Ordered chicken strips and they were fresh and yummy! Service was also great!

My favorite ice cream. I go every time I'm in town.

Atmosphere: 4

Food: 5

Service: 4

Avoid this location at all cost. Horrible human interactions, dirty, never get order correct and charge for large and give you maybe a medium fry. I will not waste my life with that place again. Yuck.

Atmosphere: 1

Food: 1

Service: 1

Very bad experience,gave us vanilla cake when we paid for molten lava cake. The manager was convincing us on how the white vanilla cake is the molten chocolate cake

Always a good stopping point for quick food and a fast grocery pick up. Food is always pretty good but occasionally we can get something over or under cooked. Service is always good here, restaurant could be tidied up a little and organized more.

Atmosphere: 4

Food: 4

Service: 4

Great my neighborhood. Braums never upsets.👌

Atmosphere: 5

Food: 5

Service: 5

The young man helping us was lovely and made great shakes.

Parking: There are plenty of seats inside and a fast drive thru line, too.

Kid-friendliness: Absolutely, I had kids in my party.

Wheelchair accessibility: Yes , tables to sit at and wide isles to shop in.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Banana Split, Garden Salad, Sundai Ice Cream Sundae

Braums is the Best when it comes to fast food

Atmosphere: 5

Food: 5

Service: 5