Recently visited the Ihop on 5076 Lakeland Drive Flowood Mississippi cost was $15 for 3 pancakes 🥞 and a glass of diet Pepsi. Unfortunately, the service was poor, with an excessive wait time of almost an hour for our order. Moreover, the restrooms were dirty and unacceptable.
Rodney Goldberg
Visited ihop location at 1821 West Hill Avenue, Valdosta GA 31601
We had a bad experience where there were problems with the food and when we complained the servers were downright rude.
I spoke to the manager on the phone Scott Stazzone who insured us that the issue would be rectified by refunding the meal.
It was never done
This is not good business practice as we were insured by the manager it would be done.
Angie Roberds
Got seated and Mariana gave us our menu and went to seat everyone else . Took everyone else’s order and put them in the system. Then came over to us to take our order. When the food came out mine was cold and the bacon had hard grease coving it. The sausage was cold and ham was cool. The fruit was hard and all melon and hard. The eggs were cold.
My husband had an omelette and it was nice and hot and the pancakes were hot with one piece of butter on top. The coffee was left over and cold. Worst meal and serve I have ever had.
Told Mariana about my food and she said sorry and walked away to the Manager and they laughed about it and the Manager would not talk to me about any of it she walk out of the restaurant when I came to pay for food I could not eat.
My husband took the bacon, ham and sausage home and my dog would not even eat it..
Very disappointed in management and waiters. Speaking in a differed language thinking I would not understand what they were saying. Laughing about the whole thing . Did not give the 55 year old discount either. Worst serves and food ever!!
Dennis
Waited 15min, no drinks or food ordered. Left wasted my time.
Atmosphere: 1
Food: 1
Service: 1
Maya Danielle
I went to IHOP because I had a craving for cinnastacks, and me and my boyfriend wanted to go home and watch a movie and enjoy our food, we live in Guthrie, so we drove 20 minutes to pick up our order, drove all the way back just to find no cinnastack. My awesome boyfriend drove all the way back to pick them up and drove back home so find four regular pancakes. I’m not ungrateful however the price difference is dramatic for a cinnastack and a four stack of pancakes, not only that it’s just ridiculously impossible to mess up twice that bad.
Guntario
IHOP has been around forever, and this is standard IHOP. Good food. Good service. Good coffee. I enjoy their protein pancakes and chicken strips.
Atmosphere: 4
Food: 4
Service: 5
Jarrett Sutton
A fast-casual omelette has no business being this beautiful. The server was also super polite and checked in frequently
Food: 5
Service: 5
Valencia Inez
I visited Ihop around 11:40 on a Wednesday night to obtain some food, but unfortunately, I encountered a rude server with her hair in a bun and light skin tone, who I felt needed to improve her customer service skills. Fortunately, another worker was present who made me feel more comfortable about placing my order.
Atmosphere: 2
Food: 2
Service: 1
Amber Carlsen
It was really good!
Atmosphere: 5
Food: 5
Service: 5
Shrinivas Poojari
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Got a carryout here in GA. $51 worth of food and they only made half of it. Then confused my name with someone else’s because they both started with a K. I dont know what that had to do with giving me what is on my receipt. That other person had a whole different receipt. Then they made up a reason to not give me a refund because its Sunday. So now that I complain about IHOP not being able to refund food that they didnt make, they finally refund it. But its going to take 3 business days because they put on the refund that I just didnt want my food. Not that they never made all of it. I ordered over $50 worth of food, you make $20 and no one sees an issue with this
Amy C
We just had a large group in late on Saturday night. It took quite a while to get all of the orders taken, but once our server (Shelby) got on it, things started hopping along. I dont know if she was the only server scheduled at that hour, but we didn't see anyone else serving tables...and I mean for the entire restaurant that we could see. She definitely was the only one working our group (almost 35 people) & all the other tables in that half of the restaurant, plus we saw her at tables on the other side of the restaurant. This lady deserves a raise! She was in constant motion & pleasant to everyone she helped....and I never saw her get flustered even though it was chaotic around her.
The food was good, too, and pretty accurate as well. I ordered extra crispy bacon, and it came out floppy, but things were so busy that I didn't want to slow things down by asking for it to be re-made (i heard other people complaining about the same issue--not from our group). I don't know about anyone else, but if that was the only issue, then I'd say they did pretty well!
Atmosphere: 4
Food: 5
Service: 5
Bekah Hooper
Really good service and the food was all really good and freshly cooked.
Atmosphere: 5
Food: 5
Service: 5
David Koeneke
Molly was a very good server. Polite, smiles when addressing patrons, accommodating to all requests. Quite professional.
Recently visited the Ihop on 5076 Lakeland Drive Flowood Mississippi cost was $15 for 3 pancakes 🥞 and a glass of diet Pepsi. Unfortunately, the service was poor, with an excessive wait time of almost an hour for our order. Moreover, the restrooms were dirty and unacceptable.
Visited ihop location at 1821 West Hill Avenue, Valdosta GA 31601 We had a bad experience where there were problems with the food and when we complained the servers were downright rude. I spoke to the manager on the phone Scott Stazzone who insured us that the issue would be rectified by refunding the meal. It was never done This is not good business practice as we were insured by the manager it would be done.
Got seated and Mariana gave us our menu and went to seat everyone else . Took everyone else’s order and put them in the system. Then came over to us to take our order. When the food came out mine was cold and the bacon had hard grease coving it. The sausage was cold and ham was cool. The fruit was hard and all melon and hard. The eggs were cold. My husband had an omelette and it was nice and hot and the pancakes were hot with one piece of butter on top. The coffee was left over and cold. Worst meal and serve I have ever had. Told Mariana about my food and she said sorry and walked away to the Manager and they laughed about it and the Manager would not talk to me about any of it she walk out of the restaurant when I came to pay for food I could not eat. My husband took the bacon, ham and sausage home and my dog would not even eat it.. Very disappointed in management and waiters. Speaking in a differed language thinking I would not understand what they were saying. Laughing about the whole thing . Did not give the 55 year old discount either. Worst serves and food ever!!
Waited 15min, no drinks or food ordered. Left wasted my time.
Atmosphere: 1
Food: 1
Service: 1
I went to IHOP because I had a craving for cinnastacks, and me and my boyfriend wanted to go home and watch a movie and enjoy our food, we live in Guthrie, so we drove 20 minutes to pick up our order, drove all the way back just to find no cinnastack. My awesome boyfriend drove all the way back to pick them up and drove back home so find four regular pancakes. I’m not ungrateful however the price difference is dramatic for a cinnastack and a four stack of pancakes, not only that it’s just ridiculously impossible to mess up twice that bad.
IHOP has been around forever, and this is standard IHOP. Good food. Good service. Good coffee. I enjoy their protein pancakes and chicken strips.
Atmosphere: 4
Food: 4
Service: 5
A fast-casual omelette has no business being this beautiful. The server was also super polite and checked in frequently
Food: 5
Service: 5
I visited Ihop around 11:40 on a Wednesday night to obtain some food, but unfortunately, I encountered a rude server with her hair in a bun and light skin tone, who I felt needed to improve her customer service skills. Fortunately, another worker was present who made me feel more comfortable about placing my order.
Atmosphere: 2
Food: 2
Service: 1
It was really good!
Atmosphere: 5
Food: 5
Service: 5
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Restaurantji Recommends
best place for pancakes in the world
Got a carryout here in GA. $51 worth of food and they only made half of it. Then confused my name with someone else’s because they both started with a K. I dont know what that had to do with giving me what is on my receipt. That other person had a whole different receipt. Then they made up a reason to not give me a refund because its Sunday. So now that I complain about IHOP not being able to refund food that they didnt make, they finally refund it. But its going to take 3 business days because they put on the refund that I just didnt want my food. Not that they never made all of it. I ordered over $50 worth of food, you make $20 and no one sees an issue with this
We just had a large group in late on Saturday night. It took quite a while to get all of the orders taken, but once our server (Shelby) got on it, things started hopping along. I dont know if she was the only server scheduled at that hour, but we didn't see anyone else serving tables...and I mean for the entire restaurant that we could see. She definitely was the only one working our group (almost 35 people) & all the other tables in that half of the restaurant, plus we saw her at tables on the other side of the restaurant. This lady deserves a raise! She was in constant motion & pleasant to everyone she helped....and I never saw her get flustered even though it was chaotic around her.
The food was good, too, and pretty accurate as well. I ordered extra crispy bacon, and it came out floppy, but things were so busy that I didn't want to slow things down by asking for it to be re-made (i heard other people complaining about the same issue--not from our group). I don't know about anyone else, but if that was the only issue, then I'd say they did pretty well!
Atmosphere: 4
Food: 5
Service: 5
Really good service and the food was all really good and freshly cooked.
Atmosphere: 5
Food: 5
Service: 5
Molly was a very good server. Polite, smiles when addressing patrons, accommodating to all requests. Quite professional.
Atmosphere: 3
Food: 4
Service: 5
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