Their Member Experience Manager Kiara is amazing! Lots of friendly associates that are willing to help and they truly care about their community.
Graham Miller
I used to work here so I may be biased, but I think this is one of the best Sam's Club store in OKC. Very helpful staff!
K L.
I cannot thank employee's SCOTT & DONALD (Tire/Battery Department) enough for their help replacing my truck battery that fortunately decided to fail while in the Sam's parking lot. I went in and explained the situation and they came right out to check the charge on my current battery. They used a battery jumper and I drove the truck right over and pulled it in to the work area. Luckily they had the size battery that I needed and promptly replaced it. They both were very kind and helpful and I couldn't thank them enough for helping me out of a bad situation! Many thanks SCOTT & DONALD! You both were just awesome! (I just want to make clear to Management that this situation took place on 1/19/2022. I apologize for taking so long to get my review posted.)
Carolyn Driskill Warner
This review stems from the fact I purchased a membership a couple months ago, presented the mail flyer with the offer for a membership cost rebate to the help center/ membership employee with the promise of a gift card in the amount of $45 ( cost of my membership) within 4-6 weeks. I have tried to resolve this with corporate and a man from the Philippines emailed me today saying he needs the flyer to verify this offer had been made to me in the first place. So….that’s where I am & I’m a little grumpy about it. I would appreciate some help from the store where I bought my membership. Thanks .
Chuck L.
We really enjoy Sans club. They have a good selection of quality merchandise. They have a good selection of clothes that are very reasonable. Great selection of groceries. Only drawback is that so often you have to buy in large quantities. Workers are usually pretty friendly. We have the Sam's Plus membership card which seems a little pricey initially. But I think you get 2% back every purchase and I know for us it pays for our membership every year. We only have to pay initial membership.
Victoria N.
Our son just bought his first car but the headlights looked yellow and discolored. While buying tires we saw a sign that Sam's did headlight restoration for $40 and it comes with a 5 year warranty! We decided to give it a try. We couldn't be happier! Our son said, "wow, the car looks new now!" Highly recommend! Great job Sam's!
Amy Stark
Really appreciated being served a frozen hot dog in the cafe while telling the guy behind me they weren’t ready! Also appreciated you doing absolutely nothing about it including offering me a refund! Your service has gone so down hill it’s an easy choice to switch to Costco with this kind of customer service.
Christopher Daniel Herlihy
Best place to buy prescription glasses!!!
Lisa Michelle
They have what we don't have at Walmart's, like the case of 4 different flavors of Shasta and swimsuits for my 4 year old.
Bryan S.
Had Screw in my tire near this location. I called and they said they could help me out with my situation if the tire was in stock if needing a replacement. Sam's club fixed it for free for members!!!! 5+ stars I had some shopping to do and they had me in and out in less than 45 mins. I couldn't have asked for a better experience! I am so pleased that this location was in the right place at the right time. If I lived near this location I would definitely shop here more! Super pleased with the team members and the layout with this store. All tire service crew should be commended for a job well done! Respectfully Bryan Yukon, Oklahoma
I just wanted to make sure everybody knows this location still is absolute garbage. I attempted a pick up order 2 months ago, checked in, and waited for 15 minutes and never got an update. Normally wouldn't complain if I wasn't the only car waiting. So, 15 mins down I decide to call and as it turns out, they can't find my order. Again, not the end of the world. What irked me is that they told me I would have to call customer service to cancel and replace the order, for whatever reason they couldn't simply go get my items... Against my better judgement I decided to place an order for tires here 2 weeks ago. Finally got the app update that they had arrived and took an entire day off work to go get them installed since they don't make appointments. I arrived only to find out the tire center has been, and still is closed for some unknown reason. I asked a manager what's up and he simply said he didn't know for how long, but it's going to be closed for "quite a while, to try somewhere else." Forget this place, absolutely not worth it.
Sp Fernandez
Worst possible service for members.
J R.
Once I was a fan of Sams. I converted myself to a costco-ian in Princeton NJ soon after its shop was sadly closed. Now the Sam's club here is strong. Now I am weighing costco and Sam's, but slowly leaning toward back to Sam's! The big down side is traffic!!! It is really hard to get in and out. The architect was unwise on its design of entrances and exits. I found good prices of many items and gas compared to costco. Worth try! Oh and unlike NJ a membership card is enforced here at the gas. It is a poor idea. Gas is an attraction for memberships.
Evan Holland-Student
Cheap good food
Justin Bigdaddy Sanders
Yes great receiving staff!!! Brittney and Richard are awesome!! Always nice and smiling. One of my favorite stores.
Their Member Experience Manager Kiara is amazing! Lots of friendly associates that are willing to help and they truly care about their community.
I used to work here so I may be biased, but I think this is one of the best Sam's Club store in OKC. Very helpful staff!
I cannot thank employee's SCOTT & DONALD (Tire/Battery Department) enough for their help replacing my truck battery that fortunately decided to fail while in the Sam's parking lot. I went in and explained the situation and they came right out to check the charge on my current battery. They used a battery jumper and I drove the truck right over and pulled it in to the work area. Luckily they had the size battery that I needed and promptly replaced it. They both were very kind and helpful and I couldn't thank them enough for helping me out of a bad situation! Many thanks SCOTT & DONALD! You both were just awesome! (I just want to make clear to Management that this situation took place on 1/19/2022. I apologize for taking so long to get my review posted.)
This review stems from the fact I purchased a membership a couple months ago, presented the mail flyer with the offer for a membership cost rebate to the help center/ membership employee with the promise of a gift card in the amount of $45 ( cost of my membership) within 4-6 weeks. I have tried to resolve this with corporate and a man from the Philippines emailed me today saying he needs the flyer to verify this offer had been made to me in the first place. So….that’s where I am & I’m a little grumpy about it. I would appreciate some help from the store where I bought my membership. Thanks .
We really enjoy Sans club. They have a good selection of quality merchandise. They have a good selection of clothes that are very reasonable. Great selection of groceries. Only drawback is that so often you have to buy in large quantities. Workers are usually pretty friendly. We have the Sam's Plus membership card which seems a little pricey initially. But I think you get 2% back every purchase and I know for us it pays for our membership every year. We only have to pay initial membership.
Our son just bought his first car but the headlights looked yellow and discolored. While buying tires we saw a sign that Sam's did headlight restoration for $40 and it comes with a 5 year warranty! We decided to give it a try. We couldn't be happier! Our son said, "wow, the car looks new now!" Highly recommend! Great job Sam's!
Really appreciated being served a frozen hot dog in the cafe while telling the guy behind me they weren’t ready! Also appreciated you doing absolutely nothing about it including offering me a refund! Your service has gone so down hill it’s an easy choice to switch to Costco with this kind of customer service.
Best place to buy prescription glasses!!!
They have what we don't have at Walmart's, like the case of 4 different flavors of Shasta and swimsuits for my 4 year old.
Had Screw in my tire near this location. I called and they said they could help me out with my situation if the tire was in stock if needing a replacement. Sam's club fixed it for free for members!!!! 5+ stars I had some shopping to do and they had me in and out in less than 45 mins. I couldn't have asked for a better experience! I am so pleased that this location was in the right place at the right time. If I lived near this location I would definitely shop here more! Super pleased with the team members and the layout with this store. All tire service crew should be commended for a job well done! Respectfully Bryan Yukon, Oklahoma
Restaurantji Recommends
I just wanted to make sure everybody knows this location still is absolute garbage. I attempted a pick up order 2 months ago, checked in, and waited for 15 minutes and never got an update. Normally wouldn't complain if I wasn't the only car waiting. So, 15 mins down I decide to call and as it turns out, they can't find my order. Again, not the end of the world. What irked me is that they told me I would have to call customer service to cancel and replace the order, for whatever reason they couldn't simply go get my items... Against my better judgement I decided to place an order for tires here 2 weeks ago. Finally got the app update that they had arrived and took an entire day off work to go get them installed since they don't make appointments. I arrived only to find out the tire center has been, and still is closed for some unknown reason. I asked a manager what's up and he simply said he didn't know for how long, but it's going to be closed for "quite a while, to try somewhere else." Forget this place, absolutely not worth it.
Worst possible service for members.
Once I was a fan of Sams. I converted myself to a costco-ian in Princeton NJ soon after its shop was sadly closed. Now the Sam's club here is strong. Now I am weighing costco and Sam's, but slowly leaning toward back to Sam's! The big down side is traffic!!! It is really hard to get in and out. The architect was unwise on its design of entrances and exits. I found good prices of many items and gas compared to costco. Worth try! Oh and unlike NJ a membership card is enforced here at the gas. It is a poor idea. Gas is an attraction for memberships.
Cheap good food
Yes great receiving staff!!! Brittney and Richard are awesome!! Always nice and smiling. One of my favorite stores.