Been coming here for 3ish years and the service has declined. This location is consistently out of stock with various food items and takes 15+ minutes to get through the drive through with 2 cars total.
Atmosphere: 2
Food: 2
Service: 2
W Rooster
This is really unnecessary. Can't we just have coffee without an agenda?
Allyson Long
Placed a mobile order on the app and headed to the store. Let the barista know I had a mobile order and the response was “For future orders Starbucks has changed the policy on mobile orders and ask you give us 12 minutes but we’ll go ahead and make it you can pull around” First, completely unaware of this “new policy” maybe add that to the mobile app! I pulled around and got “here’s your food, waiting on the drink” the drink is given to me after a wait and got a friendly thanks (sarcasm).
Jinwu Huang
Busy hour，Kendall is very friendly and helpful,left with not just coffee also smile and happy.
Kai Huang
Busy hour，Kendall is very friendly and helpful,left with not just coffee also smile and happy.
thehaslerfamily
Great fast service
Atmosphere: 5
Food: 5
Service: 5
Stephanie Gao
The drive-thru service was disappointing. Despite only having three cars ahead of me, I waited for a long time. When I finally got to the window, they didn’t even know my order, so I had to reorder and wait again. The drink, a dragon fruit lemonade, was also a letdown—it barely had any dragon fruit pieces and didn’t taste good.
Atmosphere: 5
Food: 1
Service: 1
D “Unit”
I truly loved the store. Unfortunately, Starbucks is moving in the opposite direction of the "Back to Starbucks" plan mentioned by leadership in 2024's Q4. You need to make a purchase every visit to Starbucks, or you'll be asked to leave. Every. Single. Visit.
While on the face (and on paper), it seems perfectly reasonable. Until you realize that if you purchase ANY Starbucks brand (beans, ground or instant) coffee at any other retailer, you will NOT be able to enjoy it in-cafe. If you purchase a drink and leave the store, you'll have to ensure you dont visit another store or leave too long. The wifi may be free, but you'll have to enjoy it in your vehicle and hope you do not need to use the restroom.
Not too bad of an issue, as Panera Bread (with their truly glorious sip club subscription) is right up the street.
It is a sad day when Starbucks policy directly rejects the community that holds them in such high regard. I can not imagine the stress this now puts on employees, who now have to enforce the very antithesis of "Back to Starbucks"
The staff are definitely the ones who get the worst end of this policy. As they deserve better corporate leadership.
What. A. Shame.
Atmosphere: 1
Food: 5
Service: 5
Ashlin Ambrose
Highly efficient and friendly staff! Barista Megan was so kind and knowledgeable!
Service: 5
Tiffany Logsdon
They always do a good job on whatever they’re crafting for me. It’s hard to complain! It’s quick and easy at this location. The only downside is the parking is limited. Great coffee spot!
Dear Manager, I have been to many coffee shops across 32 states. The service at your coffee shop exceeded my expectations. I ordered for a regular ice tea. There was a bit of delay (a minute or so which is insignificant) in getting my coffee. Hailey offered me a gift card along with my tea. I politely refuse since I didn’t feel I earned it and the mistake didn’t warrant one. But it did leave me with a great impression about the store, the staff and the overall experience. Hailey and other team members deserve to be recognized for the outstanding work they have been doing. Thanks, Sandesh
Atmosphere: 5
Food: 5
Service: 5
Lady Traveler
I just tried the strawberry acai refresher, and it was delicious and refreshing (just as the name implies).
Atmosphere: 5
Service: 5
Lisa McConnell
I just tried the strawberry acai refresher, and it was delicious and refreshing (just as the name implies).
Atmosphere: 5
Service: 5
Amy Burch
This place was filthy! Tables and floor. And, FREEZING! Good thing I was here for the company
Atmosphere: 1
Food: 5
Service: 3
BLU Phoenix
So very helpful and patient. You can tell they pride themselves in their work. Also the team work seems amazing. Makes me want to work there,
Been coming here for 3ish years and the service has declined. This location is consistently out of stock with various food items and takes 15+ minutes to get through the drive through with 2 cars total.
Atmosphere: 2
Food: 2
Service: 2
This is really unnecessary. Can't we just have coffee without an agenda?
Placed a mobile order on the app and headed to the store. Let the barista know I had a mobile order and the response was “For future orders Starbucks has changed the policy on mobile orders and ask you give us 12 minutes but we’ll go ahead and make it you can pull around” First, completely unaware of this “new policy” maybe add that to the mobile app! I pulled around and got “here’s your food, waiting on the drink” the drink is given to me after a wait and got a friendly thanks (sarcasm).
Busy hour，Kendall is very friendly and helpful,left with not just coffee also smile and happy.
Busy hour，Kendall is very friendly and helpful,left with not just coffee also smile and happy.
Great fast service
Atmosphere: 5
Food: 5
Service: 5
The drive-thru service was disappointing. Despite only having three cars ahead of me, I waited for a long time. When I finally got to the window, they didn’t even know my order, so I had to reorder and wait again. The drink, a dragon fruit lemonade, was also a letdown—it barely had any dragon fruit pieces and didn’t taste good.
Atmosphere: 5
Food: 1
Service: 1
I truly loved the store.
Unfortunately, Starbucks is moving in the opposite direction of the "Back to Starbucks" plan mentioned by leadership in 2024's Q4. You need to make a purchase every visit to Starbucks, or you'll be asked to leave. Every. Single. Visit.
While on the face (and on paper), it seems perfectly reasonable.
Until you realize that if you purchase ANY Starbucks brand (beans, ground or instant) coffee at any other retailer, you will NOT be able to enjoy it in-cafe. If you purchase a drink and leave the store, you'll have to ensure you dont visit another store or leave too long. The wifi may be free, but you'll have to enjoy it in your vehicle and hope you do not need to use the restroom.
Not too bad of an issue, as Panera Bread (with their truly glorious sip club subscription) is right up the street.
It is a sad day when Starbucks policy directly rejects the community that holds them in such high regard. I can not imagine the stress this now puts on employees, who now have to enforce the very antithesis of "Back to Starbucks"
The staff are definitely the ones who get the worst end of this policy. As they deserve better corporate leadership.
What. A. Shame.
Atmosphere: 1
Food: 5
Service: 5
Highly efficient and friendly staff! Barista Megan was so kind and knowledgeable!
Service: 5
They always do a good job on whatever they’re crafting for me. It’s hard to complain! It’s quick and easy at this location. The only downside is the parking is limited. Great coffee spot!
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Dear Manager,
I have been to many coffee shops across 32 states. The service at your coffee shop exceeded my expectations.
I ordered for a regular ice tea. There was a bit of delay (a minute or so which is insignificant) in getting my coffee. Hailey offered me a gift card along with my tea. I politely refuse since I didn’t feel I earned it and the mistake didn’t warrant one. But it did leave me with a great impression about the store, the staff and the overall experience. Hailey and other team members deserve to be recognized for the outstanding work they have been doing.
Thanks,
Sandesh
Atmosphere: 5
Food: 5
Service: 5
I just tried the strawberry acai refresher, and it was delicious and refreshing (just as the name implies).
Atmosphere: 5
Service: 5
I just tried the strawberry acai refresher, and it was delicious and refreshing (just as the name implies).
Atmosphere: 5
Service: 5
This place was filthy! Tables and floor. And, FREEZING! Good thing I was here for the company
Atmosphere: 1
Food: 5
Service: 3
So very helpful and patient. You can tell they pride themselves in their work. Also the team work seems amazing.
Makes me want to work there,
Atmosphere: 5
Food: 5
Service: 5
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