McDonald's
7738 US-277, Elgin
(580) 492-4478
Recent Reviews
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⭐ 0 Stars
My experience at this location has been very disappointing, particularly with Tammy and Carol. Carol, in particular, is consistently unprofessional—often loud and rude toward both customers and employees. When I brought up an incorrect order, instead of resolving the issue, I was made to wait longer while other customers were helped first.
Both Tammy and Carol frequently yell at employees and create a toxic work environment. It is disheartening to see them on their phones while simultaneously telling others not to use theirs. Carol also engages in unprofessional behavior by speaking negatively about staff behind their backs and then acting friendly to their faces, which creates a hostile and uncomfortable atmosphere.
Sadly, Tammy seems to be following in Carol’s footsteps. Overall, the environment feels unprofessional, unwelcoming, and toxic for both customers and employees.
Atmosphere: 1
Food: 1
Service: 1
Just a bit small but the speedy quick service is top notch and the fries and nuggets are freshhh
Atmosphere: 4
Food: 5
Service: 5
what's the point of ordering online if u still have to sit and wait???!!!!
The cashier had a bad attitude.
Atmosphere: 1
Food: 1
Service: 1
Inside service a little slow even with ordering on the app. But overall was good
Atmosphere: 4
Food: 5
Service: 3
Fries hot. Had a difficult order, crew member was not confused. Got order right first time.
Atmosphere: 5
Food: 5
Service: 5
Dose not even deserve any stars!!!
Sodas always flat, fries are always anything But mcd fries. Also never have I ever received my order right! Good luck eating hear none of the adult staff know how to assemble fast food then have an attitude.
Tends to be too rushed and orders are correct sometimes and other times are wrong! Afternoon people are great evening time it is a hit and miss on the Customer Service whether you get kind or you get rude
Atmosphere: 2
Food: 3
Service: 3
I'll tell you what. We had stopped going to our local McDonalds because it was subpar. However, our last several visits have been outstanding. The food is extremely fresh, and service is on point. BRAVO!
The staff was very professional!
Restaurantji Recommends
Service is VERY slow waited 25 minutes for our food.
Went to this McDonald's the other day was told to pull over to one of the stalls because our food wast ready after 30 minutes and everyone else got there food that came after us I finally said something and we got our cold food
I went to the first window and no one was there and so I went to the second and they gave me a hard time for not paying at the first window.
I was floored when I walked into this location, the employees were all friendly and the owner himself checked on me and my friend. The place was decorated with flowers and balloons and beautiful inside.
Very good place
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