Food is slowly going downhill... carhops were great (^_^)v
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Tots, Corn Dog, Kids' Meal, Hand Made Onion Rings
Cantrell Walker
Listen I woke up wanted sum breakfast an so I came to this Elgin sonic a got this bacon breakfast burrito a let me tell you it is amazing. I found my new favorite fast food breakfast restaurant forget McDonald’s and Braum’s come here mm mm mmmmm yum
Atmosphere: 5
Food: 5
Service: 5
Kenetha Anderson
Its sonic. What's not to like here.
Atmosphere: 4
Food: 4
Service: 4
Robert Shields
Went for breakfast this morning. Tried to order 4 or 5 times. Employees would never try to take my order. Several cars that arrived after I did had their orders taken. After about 10 minutes I finally left to get food from somewhere else. Terrible service this morning.
Service: 2
Lucas Gutierrez
Car hop was nice and wait wasn’t long but they are skimpy on bacon. Pretty disappointed in my burger.
Atmosphere: 3
Food: 1
Service: 5
Debbie Jones
Love the junior burgers.
Atmosphere: 5
Food: 5
Service: 5
Heiko Mechnich
Typical Sonic but i was missing the Girls on
Atmosphere: 4
Food: 3
Service: 5
Kellie Buckner
While I'm not a fan of their burgers, I don't think it's specific to this Sonic. Other items are fine, but if you've ordered strawberry limeades in the past and they've been reddish-pink, don't expect that from this one. The last one I ordered was just Sprite with a tiny bit of strawberry at the bottom and the drink just tasted like Sprite. When I asked about it, they said this was how they always make them (which isn't true, my daughter used to work at this location). If a manager can comment and confirm that their strawberry limeades are indeed reddish-pink and not clear, that would be helpful.
Joshua Meggett
Over the last 3 months the service at this location has been so disappointing that I'm still not sure if the individuals who work here are holding a grudge whenever they see I place an app order. You may wonder why keep coming back? Well you get half priced drinks anytime on the app.. I'm gonna come back and hope it's better every time. I also get my order from the car hop with ice cream and soda all over the cups, which is fine but they then immediately turn around and don't provide napkins. Today I just want an ocean water with vanilla and sweet cream. There are 3 occupied stalls total at the location. I place my app order, receive my drink from the carhop Ashley, and the drink order is incorrect, my drink is a mess, and again.. no napkin as the carhop runs away, I mean genuinely I'm perplexed by the service here lately, that's why I had to make this review.
Atmosphere: 2
Food: 5
Service: 1
Carolyn Pribble
Very clean great customer service great food neat and hot and just great all around
I'm very disappointed every time I have come here. To start, their ice isn't sonic ice it's bigger and harder, and then employees argue with you on it. I love my ocean water with sonic ice. Me and my wife bought a bag of ice as well, and they argued with us. If I wanted store ice, I'd go to the store instead. My food I've bought from here doesn't taste like it does from others. I'm very disappointed and employees arguing with customers goes to show customers don't matter and that's not how sonic works. My sin and wife, as well as my sister, have all had issues with this sonic as well so it's not just me
Atmosphere: 1
Food: 2
Service: 1
Jasmine M
Worst service ever, earlier today, I attempted to get a blackout slush and they ran out of the glasses that came with them. Then this evening, I went to order the new oreo cheesecake sundae with a garlic bacon burger and after waiting about 15 minutes for that Samantha came out and said we ran out if the scoop for the sundae. She then asked me if I wanted it without or if I wanted something else and I told her I didn't want anything, so she says ok sorry have a good day and started to walk off and i asked if I could have a refund receipt and she said yes and that she would be back. So I waited and waited and she never did come back. On the ordering screen, a little box popped up asking for a workers pin so I press the button to speak with someone and it was red for awhile then it cut off. And i upset at this point then I press the button again and it is red as I'm about to send someone to the door someone asks if I want to order, I tell them I am still waiting on a refund receipt and the person on the other side in a rude way says "HOLD ON" a few minutes later what looks like a teenage boy comes out and says "here." I am pissed at this point... needless to say I am not going to this sonic anymore. I was already hesitant from my visit in 2023 but I see nothing has changed. All of these fast food resturants in Elgin have disrespectful kids working at them and I'm fed up.
Food is slowly going downhill... carhops were great (^_^)v
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Tots, Corn Dog, Kids' Meal, Hand Made Onion Rings
Listen I woke up wanted sum breakfast an so I came to this Elgin sonic a got this bacon breakfast burrito a let me tell you it is amazing. I found my new favorite fast food breakfast restaurant forget McDonald’s and Braum’s come here mm mm mmmmm yum
Atmosphere: 5
Food: 5
Service: 5
Its sonic. What's not to like here.
Atmosphere: 4
Food: 4
Service: 4
Went for breakfast this morning. Tried to order 4 or 5 times. Employees would never try to take my order. Several cars that arrived after I did had their orders taken. After about 10 minutes I finally left to get food from somewhere else. Terrible service this morning.
Service: 2
Car hop was nice and wait wasn’t long but they are skimpy on bacon. Pretty disappointed in my burger.
Atmosphere: 3
Food: 1
Service: 5
Love the junior burgers.
Atmosphere: 5
Food: 5
Service: 5
Typical Sonic but i was missing the Girls on
Atmosphere: 4
Food: 3
Service: 5
While I'm not a fan of their burgers, I don't think it's specific to this Sonic. Other items are fine, but if you've ordered strawberry limeades in the past and they've been reddish-pink, don't expect that from this one. The last one I ordered was just Sprite with a tiny bit of strawberry at the bottom and the drink just tasted like Sprite. When I asked about it, they said this was how they always make them (which isn't true, my daughter used to work at this location). If a manager can comment and confirm that their strawberry limeades are indeed reddish-pink and not clear, that would be helpful.
Over the last 3 months the service at this location has been so disappointing that I'm still not sure if the individuals who work here are holding a grudge whenever they see I place an app order. You may wonder why keep coming back? Well you get half priced drinks anytime on the app.. I'm gonna come back and hope it's better every time. I also get my order from the car hop with ice cream and soda all over the cups, which is fine but they then immediately turn around and don't provide napkins. Today I just want an ocean water with vanilla and sweet cream. There are 3 occupied stalls total at the location. I place my app order, receive my drink from the carhop Ashley, and the drink order is incorrect, my drink is a mess, and again.. no napkin as the carhop runs away, I mean genuinely I'm perplexed by the service here lately, that's why I had to make this review.
Atmosphere: 2
Food: 5
Service: 1
Very clean great customer service great food neat and hot and just great all around
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sonic Cheeseburger
Restaurantji Recommends
I'm very disappointed every time I have come here. To start, their ice isn't sonic ice it's bigger and harder, and then employees argue with you on it. I love my ocean water with sonic ice. Me and my wife bought a bag of ice as well, and they argued with us. If I wanted store ice, I'd go to the store instead. My food I've bought from here doesn't taste like it does from others. I'm very disappointed and employees arguing with customers goes to show customers don't matter and that's not how sonic works. My sin and wife, as well as my sister, have all had issues with this sonic as well so it's not just me
Atmosphere: 1
Food: 2
Service: 1
Worst service ever, earlier today, I attempted to get a blackout slush and they ran out of the glasses that came with them. Then this evening, I went to order the new oreo cheesecake sundae with a garlic bacon burger and after waiting about 15 minutes for that Samantha came out and said we ran out if the scoop for the sundae. She then asked me if I wanted it without or if I wanted something else and I told her I didn't want anything, so she says ok sorry have a good day and started to walk off and i asked if I could have a refund receipt and she said yes and that she would be back. So I waited and waited and she never did come back. On the ordering screen, a little box popped up asking for a workers pin so I press the button to speak with someone and it was red for awhile then it cut off. And i upset at this point then I press the button again and it is red as I'm about to send someone to the door someone asks if I want to order, I tell them I am still waiting on a refund receipt and the person on the other side in a rude way says "HOLD ON" a few minutes later what looks like a teenage boy comes out and says "here." I am pissed at this point... needless to say I am not going to this sonic anymore. I was already hesitant from my visit in 2023 but I see nothing has changed. All of these fast food resturants in Elgin have disrespectful kids working at them and I'm fed up.
Atmosphere: 1
Food: 1
Service: 1
Ice Cream is the best!!
It was busy due to It being lunch time but we still received our complete order pretty quickly, all fresh and hot.. Great service!!!
Atmosphere: 5
Food: 5
Service: 5
This is what I got and they were rude when I asked for a refund. Terrible place.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sonic Cheeseburger, Chili Cheese Tots
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