McDonald's
1125 W Willow Rd, Enid
(580) 234-3500
Recent Reviews
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They were very busy with everyone trying to get the Grinch meal, but service wasn't too bad food was hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
“Amanda” the blonde lady who took our order this morning always has the brightest smile on her face always happy to serve u and has the best customer service everytime we come in ! Super fast also ! such a joy seeing her everytime we come in ! This girl is great☺️
Atmosphere: 5
Food: 5
Service: 5
Most times I go here in the evening, they don't have apple pies and if you're lucky you'll be able to get sprite. Fries are cold have the time, have had many burgers made incorrectly, and sometimes I end up missing items. Mostly I am disappointed to say, evenings when I choose McDonald's for dinner I am met with a woman in the drive through who I believe isn't a good fit for talking with customers. You can tell she rushes taking the order especially by my most recent encounter which a 6$ burger was put on my order and I didn't know, I ordered a cheeseburger and got a quarter pounder double. Didn't realize til after I paid. Sorry to say my last few experiences haven't been pleasant at all.
Atmosphere: 1
Food: 2
Service: 1
No sweet and sour at all. Asked for it.
This place was awesome and fast. I've had issues with this location in the past but this time it was great.
Atmosphere: 4
Food: 4
Service: 4
The eating area appeared to be very clean, which was greatly appreciated. It was also a pleasure to find that the fries were hot and fresh. The food certainly tasted better knowing the place was tidy. It was also wonderful to be greeted by a friendly staff. The whole experience was made very pleasant because of it.
Atmosphere: 4
Food: 4
Service: 4
If a customer asks for NO ketchup, please do not put ketchup on their burger. If we ask for both Oreos and M&Ms in our McFlurry, please put them both in there. It's frustrating to get home, sit down to a movie after a long day, and bite into paid orders with most of the order wrong. Lol
Atmosphere: 3
Food: 2
Service: 3
As much as these fast food companies are charging these days, they need to double check that they have the ENTIRE ORDER in the bag. Just ordered two breakfast meals and got shorted two hash browns. Sick and tired of being ripped off by these places.
Absolute worst management I've seen in a long time The manager's name is Kim and she has no reason to be a manager no customer service skill whatsoever I place an order online order was paid for have my online receipts showing that it's been paid with a balance of zero I sent a buddy up there to get my food first they wouldn't give it to him because he didn't have the number correct He only had my name so then I screenshotted him the receipt and took it up there and they still refuse to give him our food and said they couldn't find it and I needed to tender my order which makes no sense to me whatsoever so then I had to go up there personally it was told it's not her problem it's on my end I need a tend to it I showed her the receipts where it says paid and she still told me there's nothing she can do about it I'm also in the customer service industry and she has lost all my respect and my business from here on out. I never do this but even when as far as calling corporate
Atmosphere: 1
Food: 1
Service: 1
The food is good but sometimes they get the order wrong the people are polite
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Asked for sauce at the window lady told me sauce costed money so i was like thats fine, tried to give her money would not take the money. Make that make sense, also since when did they start charging for sauce.
Quiet, quick service, easy to just order in the screen and get my food a few minutes later, but the ordering screen is always out of paper for their receipts so if you are looking to get points later on you McDonald's app, order at the counter in person instead.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quarter Pounder Hamburger, Dr Pepper
Ordered 50 piece nugget they were all hard as a rock break your teeth!!! When I tried to call the number was out of service!!!
Atmosphere: 1
Food: 1
Service: 1
Stopped in for breakfast and the boys got treats in the drive thru. Always a great morning stop for me and the dogs
Atmosphere: 5
Food: 5
Service: 5
Paid $8 dor one single kids meal that wasn’t the correct order
Atmosphere: 1
Food: 1
Service: 1
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