Sandwich artist very kind and efficient. The store was quiet and the prices very fair. The male artist working at 6:50 should be commended.!
Parking: Close parking easily accessible
Kid-friendliness: They have a kids menu.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Andrew
Our sandwiches were toasted, the worker spent 15 minutes after they left the toaster speaking to another customer in front of us not doing anything. When we finally got them they were already cold
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Elite Chicken & Bacon Ranch
Lisa Cook
I came in after open and waited patiently for a few minutes which I didn't have an issue with. I said hi the lady working rolled her eyes snapped at me and said "at least let me finish setting up please!" And disappeared again. All the other enid stores are very nice except this one. Might as well go anywhere else if this is the service I receive. If I could give 0 stars it would be Zero.
Atmosphere: 1
Food: 1
Service: 1
Jason Franqui
Was very upset at the fact that they were out of almost every thing for all sandwiches. Plus still charging the full price for our sandwiches. Spent a little more than $70 bucks on four footlongs. The one guy working tried apologizing. Yet the other guy was basically saying you get what we have and be happy with it. I'm not going back to this location ever again. So sick of the price on food. Us the way you employees talk to customers. If I hear this type of behavior in my company. That person would be fired on the spot. People forget that if customers stop eating out. All the fast food companies would start closing.
Jessica Rodriguez
Service was bad! Got told they didn’t have some meat of the subway club so I told them to just add extra turkey since they where out but didn’t get told I was going to get charged extra… I used a 8.99 coupon and price ended up still being 14! 4 dollars for extra turkey and wasn’t told I was going to be charged extra… and when employee asked manager how to ring it up she started yelling loud and doesn’t help that I stood there for 20Minutes …??♀️
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Subway Club
Jhamil Rivera
They had literally only two types of bread. In total they were only 5 bread.
yoo sup
The guy who took my order made me fresh cookies and was nice as can be
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Dixi Normus
Took a brief hiatus from Subway on willow...went back the other day and was appalled by the lack of customer service and appreciation...the employees acted like they didnt want to be there, the "manager" was rude...it was like "what do you want? Here it is. Now get out!"The food sucked and the entire experience was ruined for me...Seriously doubt I or my family will ever go back to a subway in this area
Atmosphere: 1
Food: 1
Service: 1
scericka bates
Worst location in Enid. Employees Shawn and melonie have very poor to little customer service. While ordering our food more people walked through the door and I heard melonie make a negative comment about the rush of people. Our food was ready to be paid for but instead of cashing us out the employee walked back to the food station and starting taking and making another customers order while we just stood there. We Tried using a coupon and melonie refused to type it in for us. Said we have to place our order online. At this time it was 8:45 and online ordering stopped and we wasted our time trying to pay online. I tried asking Shawn to honor our coupon and he said he wouldn’t. We went to the car and I called another location who told me they can honor the coupon on the pos system. I went back inside to tell Shawn that the other location said they are able to honor the code. When I walked in Melonie was eating our sandwich on the customer line and Shawn got rude and said that he’s not honoring nothing and raised his voice saying I was rude. I asked to talk to a manager and he told me there wasn’t one. When I left I called the other location and got information to contact the store owner in the morning.
Atmosphere: 1
Food: 1
Service: 1
Alan Barnes
I tried one of the new menu, because I couldn't find my favorite on the menu. Was surprised by the spice. It was good, except for my recent ulcerated colitis diagnosis. Just another item that is in my personal do not eat list. Would recommend to someone else.
Ordered my sandwich online for pickup and when I got home and unwrapped it looked like they just threw all the ingredients together and wrapped it. Paid for double meat didn't get it. Sandwich was poorly prepared.
Aaron
Surprisingly consistently a disappointment. Go to the other subway across town. This one never has cookies and sandwich quality is sub par. As much as I love getting one mouthful of all onion and one mouthful of pickles that were not on my order I will elect to drive 5 minutes across town to the other subway if I want any.
Nayt Barnes
dumb broad on shift right now needs a manner adjustment and to learn how to make a simple sandwich seriously get new job whoever that lady is
Jeanie Bell
Always delicious. Fast and friendly service.
Theresa Herron
Courteous counter service. Food and price were good.
Sandwich artist very kind and efficient. The store was quiet and the prices very fair. The male artist working at 6:50 should be commended.!
Parking: Close parking easily accessible
Kid-friendliness: They have a kids menu.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Our sandwiches were toasted, the worker spent 15 minutes after they left the toaster speaking to another customer in front of us not doing anything. When we finally got them they were already cold
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Elite Chicken & Bacon Ranch
I came in after open and waited patiently for a few minutes which I didn't have an issue with. I said hi the lady working rolled her eyes snapped at me and said "at least let me finish setting up please!" And disappeared again. All the other enid stores are very nice except this one. Might as well go anywhere else if this is the service I receive. If I could give 0 stars it would be Zero.
Atmosphere: 1
Food: 1
Service: 1
Was very upset at the fact that they were out of almost every thing for all sandwiches. Plus still charging the full price for our sandwiches. Spent a little more than $70 bucks on four footlongs. The one guy working tried apologizing. Yet the other guy was basically saying you get what we have and be happy with it. I'm not going back to this location ever again. So sick of the price on food. Us the way you employees talk to customers. If I hear this type of behavior in my company. That person would be fired on the spot. People forget that if customers stop eating out. All the fast food companies would start closing.
Service was bad! Got told they didn’t have some meat of the subway club so I told them to just add extra turkey since they where out but didn’t get told I was going to get charged extra… I used a 8.99 coupon and price ended up still being 14! 4 dollars for extra turkey and wasn’t told I was going to be charged extra… and when employee asked manager how to ring it up she started yelling loud and doesn’t help that I stood there for 20Minutes …??♀️
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Subway Club
They had literally only two types of bread. In total they were only 5 bread.
The guy who took my order made me fresh cookies and was nice as can be
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Took a brief hiatus from Subway on willow...went back the other day and was appalled by the lack of customer service and appreciation...the employees acted like they didnt want to be there, the "manager" was rude...it was like "what do you want? Here it is. Now get out!"The food sucked and the entire experience was ruined for me...Seriously doubt I or my family will ever go back to a subway in this area
Atmosphere: 1
Food: 1
Service: 1
Worst location in Enid. Employees Shawn and melonie have very poor to little customer service. While ordering our food more people walked through the door and I heard melonie make a negative comment about the rush of people. Our food was ready to be paid for but instead of cashing us out the employee walked back to the food station and starting taking and making another customers order while we just stood there. We Tried using a coupon and melonie refused to type it in for us. Said we have to place our order online. At this time it was 8:45 and online ordering stopped and we wasted our time trying to pay online. I tried asking Shawn to honor our coupon and he said he wouldn’t. We went to the car and I called another location who told me they can honor the coupon on the pos system. I went back inside to tell Shawn that the other location said they are able to honor the code. When I walked in Melonie was eating our sandwich on the customer line and Shawn got rude and said that he’s not honoring nothing and raised his voice saying I was rude. I asked to talk to a manager and he told me there wasn’t one. When I left I called the other location and got information to contact the store owner in the morning.
Atmosphere: 1
Food: 1
Service: 1
I tried one of the new menu, because I couldn't find my favorite on the menu. Was surprised by the spice. It was good, except for my recent ulcerated colitis diagnosis. Just another item that is in my personal do not eat list. Would recommend to someone else.
Restaurantji Recommends
Ordered my sandwich online for pickup and when I got home and unwrapped it looked like they just threw all the ingredients together and wrapped it. Paid for double meat didn't get it. Sandwich was poorly prepared.
Surprisingly consistently a disappointment. Go to the other subway across town. This one never has cookies and sandwich quality is sub par. As much as I love getting one mouthful of all onion and one mouthful of pickles that were not on my order I will elect to drive 5 minutes across town to the other subway if I want any.
dumb broad on shift right now needs a manner adjustment and to learn how to make a simple sandwich seriously get new job whoever that lady is
Always delicious. Fast and friendly service.
Courteous counter service. Food and price were good.
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