I ordered iced tea through the drive through, I wanted zero sugar and made that very clear but the girl helping me kept pausing as in longer than normal silence after I would ask a question so I never knew if she heard me or not but we made it through my order and I was confident I was getting tea without sugar. I also asked her if Starbucks still had the passion berry tea that I have had multiple times over the years . She corrected me and said you mean passion tango ? I had no clue what that was since I don’t keep up with every new combination of drinks at Starbucks…. I decided to forget that question. I immediately could tell there was sugar in my tea , so I went in and told her about it , I was not mad or upset or yelling so I seriously don’t think I deserved to be spoken to in such a condescending manner . The girl that helped me inside was the one that took my order through the drive through and if I wanted to we would have been in a full blown argument but I refrained . I would expect an employee to act this way if I had been rude or yelling but I was very nice about it . I was very surprised at the lack of customer service and kindness about something that shouldn’t have been an issue if she knew how to communicate better and not make a customer feel the way she made me feel. I will never go to this Starbucks location again .
Cre8tive Artist
Very clean shop and a very seamless and organized delivery experience!
Atmosphere: 5
Food: 5
Service: 5
Amy Appeldorn
Great barista's, friendly and helpful! Order is always correct and made well. Also, made in a timely fashion.
Atmosphere: 5
Food: 5
Service: 5
Luckygirl 82
Went through the drive thru and ask to purchase a large ice water as I was super thirsty , they refused to let me buy a ice water without a purchase of a coffee drink I was on shock 😲 they won't get my Business now for sure they was super rude when I ask for the water as well u talk about making a person feel down, Starbucks do better
J Lambing
I am really impressed. The last two visits were very friendly and fast. Food was well prepared and warm. The drinks were good.
Atmosphere: 5
Food: 5
Service: 5
Shane Parker
Terrible customer service
Brandon G
I really love coming in and being ignored for 5 minutes everything I come in, even though I'm the only person in line.
IcuErRN nurse
Thanks!! I love the personal touch this morning!!
Atmosphere: 5
Food: 5
Service: 5
Aaron Applewhite
Awful location it takes so long to get here and they way they have it setup you have to go through 3 lights to get here
Atmosphere: 4
Food: 4
Service: 5
Heidi 930615
I want to love this place but 4/5 times they don’t make my drink right. I order the same drink everytime and when I have to go back to fix it they don’t, they tell me I need to add something if I want my drink to taste that way, whenever I never had to order it like that to begin with it was always supposed to taste that way. I shouldn’t have to go inside to get my drink fixed so often especially since a tall is already $6.00 you guys should do it gladly it is your job. So if my drink taste like straight milk and sugar please remake it.
They lack customer service here, specifically in the mornings. Maybe the girlies are still sleepy.
Courtney Cosby
Very disappointed this is the drink I received through Doordash they never do this when I drive thru and get my drink it is over half way full of whipped cream
Rose
Disappointing on the coffee. Friendly staff though.
Atmosphere: 5
Food: 4
Service: 5
gargleblaster81
It's Starbucks. They're fine. Check one out if you haven't already.
I ordered iced tea through the drive through, I wanted zero sugar and made that very clear but the girl helping me kept pausing as in longer than normal silence after I would ask a question so I never knew if she heard me or not but we made it through my order and I was confident I was getting tea without sugar. I also asked her if Starbucks still had the passion berry tea that I have had multiple times over the years . She corrected me and said you mean passion tango ? I had no clue what that was since I don’t keep up with every new combination of drinks at Starbucks…. I decided to forget that question. I immediately could tell there was sugar in my tea , so I went in and told her about it , I was not mad or upset or yelling so I seriously don’t think I deserved to be spoken to in such a condescending manner . The girl that helped me inside was the one that took my order through the drive through and if I wanted to we would have been in a full blown argument but I refrained . I would expect an employee to act this way if I had been rude or yelling but I was very nice about it . I was very surprised at the lack of customer service and kindness about something that shouldn’t have been an issue if she knew how to communicate better and not make a customer feel the way she made me feel. I will never go to this Starbucks location again .
Very clean shop and a very seamless and organized delivery experience!
Atmosphere: 5
Food: 5
Service: 5
Great barista's, friendly and helpful! Order is always correct and made well. Also, made in a timely fashion.
Atmosphere: 5
Food: 5
Service: 5
Went through the drive thru and ask to purchase a large ice water as I was super thirsty , they refused to let me buy a ice water without a purchase of a coffee drink I was on shock 😲 they won't get my Business now for sure they was super rude when I ask for the water as well u talk about making a person feel down, Starbucks do better
I am really impressed. The last two visits were very friendly and fast. Food was well prepared and warm. The drinks were good.
Atmosphere: 5
Food: 5
Service: 5
Terrible customer service
I really love coming in and being ignored for 5 minutes everything I come in, even though I'm the only person in line.
Thanks!! I love the personal touch this morning!!
Atmosphere: 5
Food: 5
Service: 5
Awful location it takes so long to get here and they way they have it setup you have to go through 3 lights to get here
Atmosphere: 4
Food: 4
Service: 5
I want to love this place but 4/5 times they don’t make my drink right. I order the same drink everytime and when I have to go back to fix it they don’t, they tell me I need to add something if I want my drink to taste that way, whenever I never had to order it like that to begin with it was always supposed to taste that way. I shouldn’t have to go inside to get my drink fixed so often especially since a tall is already $6.00 you guys should do it gladly it is your job. So if my drink taste like straight milk and sugar please remake it.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They lack customer service here, specifically in the mornings. Maybe the girlies are still sleepy.
Very disappointed this is the drink I received through Doordash they never do this when I drive thru and get my drink it is over half way full of whipped cream
Disappointing on the coffee. Friendly staff though.
Atmosphere: 5
Food: 4
Service: 5
It's Starbucks. They're fine. Check one out if you haven't already.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Iced Caramel Macchiato
Very uncordial personal.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Vanilla Bean Crème Frappuccino Blended Crème
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