Randy has been such a big help and always willing to help with a smile on her face. She definitely makes me feel welcome and makes me want to come back to this location
Atmosphere: 4
Food: 4
Service: 5
Dusks Reaper
The African American girl that's there after the morning shift is terrible. Never makes the drinks right. Always have dry powder in them or completely missing half the ingredients. She needs to be let go
Atmosphere: 1
Food: 1
Service: 1
Aleia Murphy
Great customer service and quick with our orders! 10/10!
Atmosphere: 5
Food: 5
Service: 5
NiueBelle
Whenever I come here, they are so nice and friendly and have great attitudes. I really do appreciate them.
Samuel Welshans
Good fast and delicious ?
Atmosphere: 5
Food: 5
Service: 5
Laura Wallen
I paid over $12 to have coffee delivered to my room and the cup is only about 1/2 full. This is my first experience with this Starbucks location and my last. We travel all across the U.S. and this has happened at any other location.
Atmosphere: 1
Food: 1
Service: 1
Misty Wilkerson
Honestly, this used to be the best Starbucks to go to for me. Between SS, tulsa hills and Glenpool, it was hands down- we're going to Glenpool. But lately, not sure what happened, it's just not anymore. I couldn't tell you the last time I had a drink made right... but it's been whatever... I still come -daily and spend 70 or more a week. But when I show up and get a venti hot coffee and open it up and it is BARELY more than halfway full.... that's just my line.Again... not sure what's changed... but something has. And it's not for the better.
Atmosphere: 5
Food: 2
Service: 4
Nicole Hailey
I asked for extra whipped cream and the gingerbread latte I received was milky and oddly oily and did not taste like coffee whatsoever. It was disgusting what a waste of money.
Atmosphere: 1
Food: 1
Service: 1
Inchy K (Inchy)
Staff is friendly and runs in a timely manner, my biggest complaint is that the cement blockers for the parking spots were placed in between the spots instead of on the spots, so nearly every single time I park the corner catches under my car and rips the corners off my front bumper without fail. I don’t know if a third party is involved to move them but they need to be moved where the belong or not used at all.
Atmosphere: 3
Food: 4
Service: 5
Wendy West
Always clean and friendly service. I order ahead on the app and my drink is always ready and correct when I get there!
I made a mobile order today, went to pick it up from the drive thru, and the darker-complexioned, green-haired girl at the window was extremely hostile for no reason. She looked at me like I annoyed her and didn’t say a hello, or a single word to me the whole interaction (they were not busy, either, not a single other person was behind me in line) even though I was smiling and said thank you, and even “have a nice day”. She just handed me my TWO items, rudely, and slammed the window. I’m not sure why I was treated like this without reasoning and I’m also not sure what Starbucks customer service policy is but this can’t be it. I work a customer service job and would be quickly reprimanded for acting as she did. Absolutely unacceptable that they can get away with behaving that way at work and still getting paid for it. Kindness is free!
Kalyn Gaffaney
I asked for lite caramel brulee and its not lite ?This is over flow if you ask me.Still love their customer service but they really need to read their orders correctly.I spend 60-$ and up here weeklyI definitely deserve to obtain what i have asked for.
Abby french
I totally understand with the world the way it is now that there are shortages. But Starbucks is always out! More importantly this location never seems to be open when it says it is. I just drove by with a sign today that should they couldn’t attend customers Saturday and Sunday( yesterday and today) BUT there were 5 workers inside…. Don’t have a job if you don’t wanna work it’s that simple!
Carroll H.
Ordered 11 hot chocolates and received the worst customer service because of it. They were rude and indifferent and seemed irritated with such a large order. And on top of that experience the hot chocolates tasted bad . We ended up taking 1 sip and tossing them
Matthew Collier
I ordered a vanilla cappuccino today and literally receives a cup of hot milk. There is no coffee in it whatsoever. So much so that I poured it into my two year olds sippy cup. Quality here is very inconsistent
Randy has been such a big help and always willing to help with a smile on her face. She definitely makes me feel welcome and makes me want to come back to this location
Atmosphere: 4
Food: 4
Service: 5
The African American girl that's there after the morning shift is terrible. Never makes the drinks right. Always have dry powder in them or completely missing half the ingredients. She needs to be let go
Atmosphere: 1
Food: 1
Service: 1
Great customer service and quick with our orders! 10/10!
Atmosphere: 5
Food: 5
Service: 5
Whenever I come here, they are so nice and friendly and have great attitudes. I really do appreciate them.
Good fast and delicious ?
Atmosphere: 5
Food: 5
Service: 5
I paid over $12 to have coffee delivered to my room and the cup is only about 1/2 full. This is my first experience with this Starbucks location and my last. We travel all across the U.S. and this has happened at any other location.
Atmosphere: 1
Food: 1
Service: 1
Honestly, this used to be the best Starbucks to go to for me. Between SS, tulsa hills and Glenpool, it was hands down- we're going to Glenpool. But lately, not sure what happened, it's just not anymore. I couldn't tell you the last time I had a drink made right... but it's been whatever... I still come -daily and spend 70 or more a week. But when I show up and get a venti hot coffee and open it up and it is BARELY more than halfway full.... that's just my line.Again... not sure what's changed... but something has. And it's not for the better.
Atmosphere: 5
Food: 2
Service: 4
I asked for extra whipped cream and the gingerbread latte I received was milky and oddly oily and did not taste like coffee whatsoever. It was disgusting what a waste of money.
Atmosphere: 1
Food: 1
Service: 1
Staff is friendly and runs in a timely manner, my biggest complaint is that the cement blockers for the parking spots were placed in between the spots instead of on the spots, so nearly every single time I park the corner catches under my car and rips the corners off my front bumper without fail. I don’t know if a third party is involved to move them but they need to be moved where the belong or not used at all.
Atmosphere: 3
Food: 4
Service: 5
Always clean and friendly service. I order ahead on the app and my drink is always ready and correct when I get there!
Atmosphere: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato, Frappuccino, Birthday Cake Pop, Coffee Frappuccino Blended Beverage
Restaurantji Recommends
I made a mobile order today, went to pick it up from the drive thru, and the darker-complexioned, green-haired girl at the window was extremely hostile for no reason. She looked at me like I annoyed her and didn’t say a hello, or a single word to me the whole interaction (they were not busy, either, not a single other person was behind me in line) even though I was smiling and said thank you, and even “have a nice day”. She just handed me my TWO items, rudely, and slammed the window. I’m not sure why I was treated like this without reasoning and I’m also not sure what Starbucks customer service policy is but this can’t be it. I work a customer service job and would be quickly reprimanded for acting as she did. Absolutely unacceptable that they can get away with behaving that way at work and still getting paid for it. Kindness is free!
I asked for lite caramel brulee and its not lite ?This is over flow if you ask me.Still love their customer service but they really need to read their orders correctly.I spend 60-$ and up here weeklyI definitely deserve to obtain what i have asked for.
I totally understand with the world the way it is now that there are shortages. But Starbucks is always out! More importantly this location never seems to be open when it says it is. I just drove by with a sign today that should they couldn’t attend customers Saturday and Sunday( yesterday and today) BUT there were 5 workers inside…. Don’t have a job if you don’t wanna work it’s that simple!
Ordered 11 hot chocolates and received the worst customer service because of it. They were rude and indifferent and seemed irritated with such a large order. And on top of that experience the hot chocolates tasted bad . We ended up taking 1 sip and tossing them
I ordered a vanilla cappuccino today and literally receives a cup of hot milk. There is no coffee in it whatsoever. So much so that I poured it into my two year olds sippy cup. Quality here is very inconsistent