The food was very good, the girl working there Sabrina was very nice and did a good job even tho I had a large order :)
david oestereich
We will never come back to this location, ordered our food online and set it to be picked up at 4pm, got there a few mins before 4 and was told they were working on it, waited almost 30 mins and finally got our order, has to pick a different kind of chips cause they were out of the ones we ordered, drove home close to an hour away, found out we were missing a couple of cookies and the ones they did put in there were the wrong ones, called the store and there was absolutely 0 customer service, this place is a total joke, they need to learn how to talk to customers, on top of all of this the food was a complete mess almost like they just threw it all together with our a care in the world
Bri Mç G
Get more meat with a .78 cent Buddig luncheon meat package. I worked on Michigan Avenue Downtown Chicago and they made Submarine Sandwiches that were like football size! When I said put everything on they put everything on! I really miss the Oregano and Italian seasonings in the shaker!
Lucy Lulee
I'm not even done eating my dinner yet and had to come write a review. This subway location is excellent when the girl that was working tonight is there! I didn't catch her name because we picked up takeout but I've seen her before and whenever she's working, our sandwiches are so delicious and made perfectly. I've had some meh experiences here with takeout but overall they're great.
Atmosphere: 4
Food: 5
Service: 5
Ciera Blevins
Horrible service. Very rude staff. Will not be going back.
Atmosphere: 1
Food: 1
Service: 1
Bill
They just make their sandwiches really good at Grove
Atmosphere: 5
Food: 5
Service: 5
Calvin Jones
The beast is where it's at, clean place great tunes playing
it took about 5 min for anybody to even come out of the back and where very rude and took 20 min to make 3 sandwiches then when complaint about time was told to "get over it"
Staff was very rude, they rolled their eyes when I asked for extra sauce, they raised their tone at me while I ordered, and are very inconsistent. I used a coupon over the phone last week and had no issues so today I tried to do the same and once I processed to check out they wouldn’t accept it. I was flabbergasted because in a weeks span they decided to change their “policy”. I’m very disappointed with the meal as well, they missed steps and very frustrated with me when I pointed it out to try and get fixed. They still don’t do it.
Atmosphere: 1
Food: 2
Service: 1
Emilee Mann
I ordered a footlong with pepper jack cheese and toasted. They didn’t put any cheese on it and when i called to tell them they told me “They definitely put the cheese on it”
Atmosphere: 1
Food: 4
Service: 1
James Nottoli
Not a big fan of the refresh and they where also out of some of the veggies.
Atmosphere: 2
Food: 1
Service: 4
Lisa Sanders
DO NOT ORDER ONLINE! Waited in line at the pick up window for 21 minutes with one car in front of me, never got order. Parked, and went in for refund, that took 15 minutes! Manager sucks, employees suck, and orders are NEVER right. AVOID!
Atmosphere: 1
Food: 1
Service: 1
Rikki Mahoney
manager messed up our order..then blamed the other lady ..like we didn't watch the whole thing lol..i feel sorry for her
The food was very good, the girl working there Sabrina was very nice and did a good job even tho I had a large order :)
We will never come back to this location, ordered our food online and set it to be picked up at 4pm, got there a few mins before 4 and was told they were working on it, waited almost 30 mins and finally got our order, has to pick a different kind of chips cause they were out of the ones we ordered, drove home close to an hour away, found out we were missing a couple of cookies and the ones they did put in there were the wrong ones, called the store and there was absolutely 0 customer service, this place is a total joke, they need to learn how to talk to customers, on top of all of this the food was a complete mess almost like they just threw it all together with our a care in the world
Get more meat with a .78 cent Buddig luncheon meat package. I worked on Michigan Avenue Downtown Chicago and they made Submarine Sandwiches that were like football size! When I said put everything on they put everything on! I really miss the Oregano and Italian seasonings in the shaker!
I'm not even done eating my dinner yet and had to come write a review. This subway location is excellent when the girl that was working tonight is there! I didn't catch her name because we picked up takeout but I've seen her before and whenever she's working, our sandwiches are so delicious and made perfectly. I've had some meh experiences here with takeout but overall they're great.
Atmosphere: 4
Food: 5
Service: 5
Horrible service. Very rude staff. Will not be going back.
Atmosphere: 1
Food: 1
Service: 1
They just make their sandwiches really good at Grove
Atmosphere: 5
Food: 5
Service: 5
The beast is where it's at, clean place great tunes playing
Atmosphere: 5
Food: 5
Service: 5
No ham, chain issues not of their making.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Oatmeal Raisin, Elite Chicken & Bacon Ranch
it took about 5 min for anybody to even come out of the back and where very rude and took 20 min to make 3 sandwiches then when complaint about time was told to "get over it"
Atmosphere: 1
Food: 3
Service: 1
Love the sandwiches.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Staff was very rude, they rolled their eyes when I asked for extra sauce, they raised their tone at me while I ordered, and are very inconsistent. I used a coupon over the phone last week and had no issues so today I tried to do the same and once I processed to check out they wouldn’t accept it. I was flabbergasted because in a weeks span they decided to change their “policy”. I’m very disappointed with the meal as well, they missed steps and very frustrated with me when I pointed it out to try and get fixed. They still don’t do it.
Atmosphere: 1
Food: 2
Service: 1
I ordered a footlong with pepper jack cheese and toasted. They didn’t put any cheese on it and when i called to tell them they told me “They definitely put the cheese on it”
Atmosphere: 1
Food: 4
Service: 1
Not a big fan of the refresh and they where also out of some of the veggies.
Atmosphere: 2
Food: 1
Service: 4
DO NOT ORDER ONLINE! Waited in line at the pick up window for 21 minutes with one car in front of me, never got order. Parked, and went in for refund, that took 15 minutes! Manager sucks, employees suck, and orders are NEVER right. AVOID!
Atmosphere: 1
Food: 1
Service: 1
manager messed up our order..then blamed the other lady ..like we didn't watch the whole thing lol..i feel sorry for her
Atmosphere: 1
Food: 4
Service: 1
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