I ordered premium hotdog. And got plain hotdog. Had to wait 15 minutes for it. Person in front of me also had their order messed up big time.
Atmosphere: 1
Service: 1
Chitown's Finest
Thanks for all the great reviews, I will just keep on driving til the next exit ! Noticed whoever responds to the negative complaints doesn’t seem to offer any kind of restitution ! Just call this number and waste more of your time !!
Atmosphere: 1
Food: 1
Service: 1
LectricLazerDog
Ordered online. Informed the cashier. Informed the cashier again after 30 minutes. It was probably ready when I arrived. It gets one star because I cannot give it a zero. Don't stop here.
Atmosphere: 1
Food: 1
Service: 1
hammieworldrox488
The cashier didn’t really seem to know the menu at all. Didn’t know what a route 44 is, thought it was a flavor not a size so we ended up just asking for a large. Didn’t know if the new smash burger on the menu came as a combo or not. Didn’t know you could make some of the slush flavors diet so we just got the regular flavors. My husband and I both ordered on the same ticket and we both asked for our meals to be large. Got the receipt and they were regular sized. Was willing to pay the difference or cancel and repurchase the large sized meals bc that’s what we wanted, but she didn’t know how to do that either. All she could say was sorry I’ll make sure they come out large. They were in fact not large. No biggie I guess we didn’t need a large meal. Ordered a #3 (bacon double cheese burger), it came with no tomatoes on it, the smallest amount of lettuce you might as well call it nonexistent, and the bacon was crumbled about the equivalent of half the slice of bacon and BURNT. Literally burnt. I picked it all off and wasted the extra $2 it cost but it still made the entire burger taste burnt. Cold dried up tots and fries. My husband ordered a footlong no onion and of course it still had onions on it. Then they act like when you ask them to remake the hotdog it’s our fault. The cook came from the back with a nasty look on his face and asked for the hotdog back before he remade a new one like we would even want to keep it in the first place. Didn’t enjoy the food at all only the slushie was edible. Didn’t enjoy the customer service either the cashier seemed sweet but she sucks at her job. The cook was rude. Won’t be back here again $32 wasted.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Fries, Tots
Violet Rose
This sonic has to be the worst one I’ve ever visited the staff is extremely rude and careless I order the double cheesy stack and got one patty the toast was half toasted and the bacon was burnt to a crisp. They have really declined these past years. For the price you charge the food and service isn’t worth it. Wouldn’t recommend
Atmosphere: 1
Food: 1
Service: 1
Julie Huls
Hot dog was cold and a long wait at a very dirty door to get it.
Service: 1
Johnny Loveless
Flies everywhere and employees are to bust on the personal phone to make orders or take them..
Atmosphere: 1
Food: 2
Service: 1
Naomi Swartzentruber
I ordered a small shake and the lady charged me for a medium. Also ordered a cup of water and she charged me for ice and then laughed in my face when I asked for water. Shake was good but service is awful.
Service: 1
Gregory Stell
Stood at the counter for 5 minutes and didn't see anyone in the store but lost my appetite anyway with how filthy it looked while squatting away the many flies flying around the place.
I've tried twice a week ago no one at counter to order now they decided to tell customers cash only this Sonic is the worst service with employees just standing around that floors are dirty I will never eat here they need to remove this place from truck stop
Service: 1
Felicia Smith (Queen. Fee)
These individuals need to go back to school and learn how to read. Will not be recommending.
Atmosphere: 1
Food: 1
Service: 1
Tony B
This place is trash. Ordered a chili dog that had a spoon of chili on it and the hot dog wasn’t even cooked!! Fries were burnt and tasted disgusting. With inflation hitting the pockets this place is a waste of money. Unfortunately….this bad experience has me definitely avoiding Sonics in the future.
Atmosphere: 2
Food: 1
Service: 2
Michael Wagner
The drive thur stinks it has trash everywhere the lobby isnt any better poor management their always out of something I'm trying to order tbh it's probably not sanitary to eat here I'd recommend passing on this location
Atmosphere: 1
Food: 1
Service: 1
Andrew Smith
The kid taking our order had no clue that you order a drink and what size with a meal. The food was terrible, and a roach was at my feet begging for food, no really there were roaches and at my feet. Also, both garbage cans were overflowing, and they were right in front of the counter to be noticed by employees, but they failed to care about it. This establishment should be shut down. It's absolutely the worst Sonic I have ever eaten at.
I ordered premium hotdog. And got plain hotdog. Had to wait 15 minutes for it. Person in front of me also had their order messed up big time.
Atmosphere: 1
Service: 1
Thanks for all the great reviews, I will just keep on driving til the next exit ! Noticed whoever responds to the negative complaints doesn’t seem to offer any kind of restitution ! Just call this number and waste more of your time !!
Atmosphere: 1
Food: 1
Service: 1
Ordered online. Informed the cashier. Informed the cashier again after 30 minutes. It was probably ready when I arrived. It gets one star because I cannot give it a zero. Don't stop here.
Atmosphere: 1
Food: 1
Service: 1
The cashier didn’t really seem to know the menu at all. Didn’t know what a route 44 is, thought it was a flavor not a size so we ended up just asking for a large. Didn’t know if the new smash burger on the menu came as a combo or not. Didn’t know you could make some of the slush flavors diet so we just got the regular flavors. My husband and I both ordered on the same ticket and we both asked for our meals to be large. Got the receipt and they were regular sized. Was willing to pay the difference or cancel and repurchase the large sized meals bc that’s what we wanted, but she didn’t know how to do that either. All she could say was sorry I’ll make sure they come out large. They were in fact not large. No biggie I guess we didn’t need a large meal. Ordered a #3 (bacon double cheese burger), it came with no tomatoes on it, the smallest amount of lettuce you might as well call it nonexistent, and the bacon was crumbled about the equivalent of half the slice of bacon and BURNT. Literally burnt. I picked it all off and wasted the extra $2 it cost but it still made the entire burger taste burnt. Cold dried up tots and fries. My husband ordered a footlong no onion and of course it still had onions on it. Then they act like when you ask them to remake the hotdog it’s our fault. The cook came from the back with a nasty look on his face and asked for the hotdog back before he remade a new one like we would even want to keep it in the first place. Didn’t enjoy the food at all only the slushie was edible. Didn’t enjoy the customer service either the cashier seemed sweet but she sucks at her job. The cook was rude. Won’t be back here again $32 wasted.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Fries, Tots
This sonic has to be the worst one I’ve ever visited the staff is extremely rude and careless I order the double cheesy stack and got one patty the toast was half toasted and the bacon was burnt to a crisp. They have really declined these past years. For the price you charge the food and service isn’t worth it. Wouldn’t recommend
Atmosphere: 1
Food: 1
Service: 1
Hot dog was cold and a long wait at a very dirty door to get it.
Service: 1
Flies everywhere and employees are to bust on the personal phone to make orders or take them..
Atmosphere: 1
Food: 2
Service: 1
I ordered a small shake and the lady charged me for a medium. Also ordered a cup of water and she charged me for ice and then laughed in my face when I asked for water. Shake was good but service is awful.
Service: 1
Stood at the counter for 5 minutes and didn't see anyone in the store but lost my appetite anyway with how filthy it looked while squatting away the many flies flying around the place.
Don’t stop here. Dirty, slow service, bad food.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I've tried twice a week ago no one at counter to order now they decided to tell customers cash only this Sonic is the worst service with employees just standing around that floors are dirty I will never eat here they need to remove this place from truck stop
Service: 1
These individuals need to go back to school and learn how to read. Will not be recommending.
Atmosphere: 1
Food: 1
Service: 1
This place is trash.
Ordered a chili dog that had a spoon of chili on it and the hot dog wasn’t even cooked!!
Fries were burnt and tasted disgusting.
With inflation hitting the pockets this place is a waste of money.
Unfortunately….this bad experience has me definitely avoiding Sonics in the future.
Atmosphere: 2
Food: 1
Service: 2
The drive thur stinks it has trash everywhere the lobby isnt any better poor management their always out of something I'm trying to order tbh it's probably not sanitary to eat here I'd recommend passing on this location
Atmosphere: 1
Food: 1
Service: 1
The kid taking our order had no clue that you order a drink and what size with a meal. The food was terrible, and a roach was at my feet begging for food, no really there were roaches and at my feet. Also, both garbage cans were overflowing, and they were right in front of the counter to be noticed by employees, but they failed to care about it. This establishment should be shut down. It's absolutely the worst Sonic I have ever eaten at.
Atmosphere: 1
Food: 1
Service: 1
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