Pretty rough. Got home sandwich was old and overcooked. Was powering through when I pulled a 10” long blond hair out of the sandwich… no one in my house has blonde hair.
Atmosphere: 4
Food: 1
Service: 4
Rob Lee
The worse experience in drive through history. Waited 30 min to get to the window to pay. Drive through guy had a paper bag on his head. He screwed my order up and overcharged. Vanessa the so called manager refunded my money. She was rude and was fine with her employees holding up the line because the had to wear a paper bag on his head. I will never use the Jenks Arby's again. I'm waiting on my sauces since they can't get anything correct. The guy with paper bag opens window. Tells me he does not appreciate me giving him a mean look. This is a job act like it.
Service: 1
crazy horse
Wonderful store. The drive thru lady was very professional, clear English and willing to help.
Atmosphere: 5
Food: 5
Service: 5
Tanya Dickey
The service was great, the fries 🍟 were great but the roast beef barely had any roast beef. I have ate at a lot of Arby's and I have NEVER got one where there was barely meat. I literally had several bites of just sauce and bread.
Atmosphere: 3
Food: 3
Service: 5
David Huynh
Great service from Trent. Made sure we had the sauces we needed, asked if I wanted a water since I didn't order a drink. Place was clean, fun Christmas decor.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Kody Klutts
Wait ten minutes for my order and they couldn’t even remember sauce
Understaffed restaurant. Waiting on the drive-thru person to come over and take our order. Order two fried chicken sandwiches. One was freshly cooked, the other had been sitting in a warming bin for at least 20 minutes or more. I should have took the sandwich back and ordered a fresh one. After biting into it twice I figured it was too late. Wilted lettuce. Cold fries ?. Many years ago I was a manager for McDonald's. The quality of food has dropped. I understand why these fast food restaurants are going under. They do not have the right people.
Atmosphere: 4
Food: 1
Service: 1
Anonymous Consumer
Drive thru employee stated he would catch me outside in front of his manager, after manager told him to relieve themselves.
Atmosphere: 1
Food: 3
Service: 1
Sharolyn Sorrels
$12 and 30 minutes wait at drive in with only 2 cars ahead of me when I drove in. At Jenks you’re trapped and can’t leave once you’re in line. i ordered the new Chicken Bacon Ranch, curly fries and a Coke. The sandwich was cold( sat too long) and all I got was about 1/2 cup of ENDS of Curly fries. What’s up with this??? I love Arby’s but don’t plan to go to the Jenks location again.
The drive through cashier was too busy laughing at whatever joke was said while I was in the drive through to hear me say I wanted ranch with my order after asking me 3 different times and getting the same answer 3 times. All for me to still not get the ranch. On top of that all the food tastes stale and old. So much for the 15minite hold times on items from previous years.
The person at the drive thru “DEE” was rude when taking order and rude when handing me my order.
Service: 1
It's Arby's. What are you expecting? You know what you are getting here.
Food: 4
Service: 3
Recommended dishes: French Dip, Roast Beef, Buffalo Chicken Wrap, Double Roast Beef
Kid-friendliness: They have toys for the kiddos!
Food: 5
Service: 4
Recommended dishes: Potato Cakes, Roast Beef
MRE Grade food , the fries are good though.
Atmosphere: 3
Food: 3
Service: 4
Pretty rough. Got home sandwich was old and overcooked. Was powering through when I pulled a 10” long blond hair out of the sandwich… no one in my house has blonde hair.
Atmosphere: 4
Food: 1
Service: 4
The worse experience in drive through history. Waited 30 min to get to the window to pay. Drive through guy had a paper bag on his head. He screwed my order up and overcharged. Vanessa the so called manager refunded my money. She was rude and was fine with her employees holding up the line because the had to wear a paper bag on his head. I will never use the Jenks Arby's again. I'm waiting on my sauces since they can't get anything correct. The guy with paper bag opens window. Tells me he does not appreciate me giving him a mean look. This is a job act like it.
Service: 1
Wonderful store. The drive thru lady was very professional, clear English and willing to help.
Atmosphere: 5
Food: 5
Service: 5
The service was great, the fries 🍟 were great but the roast beef barely had any roast beef. I have ate at a lot of Arby's and I have NEVER got one where there was barely meat. I literally had several bites of just sauce and bread.
Atmosphere: 3
Food: 3
Service: 5
Great service from Trent. Made sure we had the sauces we needed, asked if I wanted a water since I didn't order a drink. Place was clean, fun Christmas decor.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Wait ten minutes for my order and they couldn’t even remember sauce
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Understaffed restaurant. Waiting on the drive-thru person to come over and take our order. Order two fried chicken sandwiches. One was freshly cooked, the other had been sitting in a warming bin for at least 20 minutes or more. I should have took the sandwich back and ordered a fresh one. After biting
into it twice I figured it was too late. Wilted lettuce. Cold fries ?. Many years ago I was a manager for McDonald's. The quality of food has dropped. I understand why these fast food restaurants are going under. They do not have the right people.
Atmosphere: 4
Food: 1
Service: 1
Drive thru employee stated he would catch me outside in front of his manager, after manager told him to relieve themselves.
Atmosphere: 1
Food: 3
Service: 1
$12 and 30 minutes wait at drive in with only 2 cars ahead of me when I drove in. At Jenks you’re trapped and can’t leave once you’re in line. i ordered the new Chicken Bacon Ranch, curly fries and a Coke. The sandwich was cold( sat too long) and all I got was about 1/2 cup of ENDS of Curly fries. What’s up with this??? I love Arby’s but don’t plan to go to the Jenks location again.
Atmosphere: 1
Food: 1
Service: 1
Good food and good service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Cakes, Smokehouse Brisket, French Dip, Roast Beef, Smokehouse Brisket Sandwich, Super Roast Beef Curly Fries, Arby's Sauce Packet
The drive through cashier was too busy laughing at whatever joke was said while I was in the drive through to hear me say I wanted ranch with my order after asking me 3 different times and getting the same answer 3 times. All for me to still not get the ranch. On top of that all the food tastes stale and old. So much for the 15minite hold times on items from previous years.
Atmosphere: 3
Food: 1
Service: 1
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