Workers must be trained to be kind to customers, being kind doesn't count for anything.
Atmosphere: 2
Food: 3
Service: 1
Mariza Silva
I have ordered online several times in the last few weeks and every time I get exactly what I order and the bread is always fresh and all the toppings are fresh and they actually add all the extra veggies I request via the app. I am always thanked when I come in to pick up my order and its such an easy and convenient process.
Atmosphere: 5
Food: 5
Service: 5
justin walker
Ordered online. My sandwhich was supposed to be toasted, it was not. It was cold. Asked for banana peppers and baja chipotle sauce, didnt get either of those on my samdwhich. Absolute worst subway location in Tulsa area.
Atmosphere: 1
Food: 1
Service: 1
Breanna Peace
Honestly the whole experience was pitiful. The two girls with pink and blue hair were unkind and absolutely no help. Basically threw my receipt at me and I got no thank you or have a good day. My daughter gets a double cheesy roll up with pickles inside. I was told they are unable to do that bc the cheesy roll up only comes with cheese and it’s “policy”, I’ve never been denied this before so instead I asked for a side of pickles which they gave me for free. I’m not complaining about free pickles but if it’s no up charge why couldn’t you put it inside the roll up? Subway lost money by giving me a bag of pickles instead of putting them inside the roll up. I asked them to charge me for whatever to make it possible to get pickles inside but they still refused. The roll up is supposed to be double cheese. As you can see in the picture it clearly only has American and only the tiniest bit. The roll up is embarrassing and I’m shocked they let stuff like this slide. I asked for my sandwich to be toasted but the meat was still cold. They also didn’t slice my sandwich. My mother went with me. They refused to put sauce on the meat instead of next to it. What does it hurt to appease the customer? I felt alot was out of spite. Definitely don’t recommend this location.
Atmosphere: 2
Food: 3
Service: 1
Misty Garrison
Horrible customer service from the manager Bread was disgusting dried out. Wont be back.
Atmosphere: 1
Food: 1
Service: 1
Kira Johnson
Ordered hotshot italiano deluxe with extra meat and extra pickles. Got less meat than ever? This is not the first or even third disappointment from this store. Subway has no right charging $10+ for empty $5 sandwiches.
Food: 1
Shane Lewis
Wow, six online orders ahead of us and they couldn’t make our sandwiches. We were told it was a 30 minute wait.
Service: 1
Hannah Freilich
Got coupons fresh out of my LOCKED mailbox. It was on the big sheet all still intact. Guy at the register told us it was alrsady used and that he couldn't do anything for us. Crazy! Their sandwiches are very overpriced and he already created our sandwiches so we still had to pay full.. Extremely disappointed.
Atmosphere: 1
Food: 1
Service: 1
Tommy Mead
One of the better subways. Always fresh bread and vegetables.
Tammy the manager needs to be fired immediately, she's doing all the hiring and training at the Jenks location
Vegetarian options: The sandwiches at the other locations taste way better
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Subway Club
ariana westendorf
i got a door dash pick up during lunch rush and they were taking a little long but the lady working there was so sweet about it!!
Kaci Ward
I got the new pretzel and it was very overcooked and hard and burnt on the bottom my sub was okay it was kind of tough on the bottom I don't know if their cookers overcooking or their bread was old or what what
So it's 15min til ten the open sign is lit the door is open and I go in and the guy said sorry all the food is out up and I said it says ten and your light is still on smh. Poor service you get paid to seeve until ten. I took pictures of the clock to sign and the time that I walked in I have no idea how to post them but I have them and I will be calling their manager first thing in the morning
Workers must be trained to be kind to customers, being kind doesn't count for anything.
Atmosphere: 2
Food: 3
Service: 1
I have ordered online several times in the last few weeks and every time I get exactly what I order and the bread is always fresh and all the toppings are fresh and they actually add all the extra veggies I request via the app. I am always thanked when I come in to pick up my order and its such an easy and convenient process.
Atmosphere: 5
Food: 5
Service: 5
Ordered online. My sandwhich was supposed to be toasted, it was not. It was cold. Asked for banana peppers and baja chipotle sauce, didnt get either of those on my samdwhich. Absolute worst subway location in Tulsa area.
Atmosphere: 1
Food: 1
Service: 1
Honestly the whole experience was pitiful. The two girls with pink and blue hair were unkind and absolutely no help. Basically threw my receipt at me and I got no thank you or have a good day. My daughter gets a double cheesy roll up with pickles inside. I was told they are unable to do that bc the cheesy roll up only comes with cheese and it’s “policy”, I’ve never been denied this before so instead I asked for a side of pickles which they gave me for free. I’m not complaining about free pickles but if it’s no up charge why couldn’t you put it inside the roll up? Subway lost money by giving me a bag of pickles instead of putting them inside the roll up. I asked them to charge me for whatever to make it possible to get pickles inside but they still refused. The roll up is supposed to be double cheese. As you can see in the picture it clearly only has American and only the tiniest bit. The roll up is embarrassing and I’m shocked they let stuff like this slide. I asked for my sandwich to be toasted but the meat was still cold. They also didn’t slice my sandwich. My mother went with me. They refused to put sauce on the meat instead of next to it. What does it hurt to appease the customer? I felt alot was out of spite. Definitely don’t recommend this location.
Atmosphere: 2
Food: 3
Service: 1
Horrible customer service from the manager Bread was disgusting dried out. Wont be back.
Atmosphere: 1
Food: 1
Service: 1
Ordered hotshot italiano deluxe with extra meat and extra pickles. Got less meat than ever? This is not the first or even third disappointment from this store. Subway has no right charging $10+ for empty $5 sandwiches.
Food: 1
Wow, six online orders ahead of us and they couldn’t make our sandwiches. We were told it was a 30 minute wait.
Service: 1
Got coupons fresh out of my LOCKED mailbox. It was on the big sheet all still intact. Guy at the register told us it was alrsady used and that he couldn't do anything for us. Crazy! Their sandwiches are very overpriced and he already created our sandwiches so we still had to pay full.. Extremely disappointed.
Atmosphere: 1
Food: 1
Service: 1
One of the better subways. Always fresh bread and vegetables.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo
Only one person, only one in jenks
Atmosphere: 4
Food: 5
Service: 3
Restaurantji Recommends
Tammy the manager needs to be fired immediately, she's doing all the hiring and training at the Jenks location
Vegetarian options: The sandwiches at the other locations taste way better
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Subway Club
i got a door dash pick up during lunch rush and they were taking a little long but the lady working there was so sweet about it!!
I got the new pretzel and it was very overcooked and hard and burnt on the bottom my sub was okay it was kind of tough on the bottom I don't know if their cookers overcooking or their bread was old or what what
Atmosphere: 5
Food: 2
Service: 3
Recommended dishes: Auntie Anne's Footlong Pretzel
Only one person, only one in jenks
Atmosphere: 4
Food: 5
Service: 3
So it's 15min til ten the open sign is lit the door is open and I go in and the guy said sorry all the food is out up and I said it says ten and your light is still on smh. Poor service you get paid to seeve until ten.
I took pictures of the clock to sign and the time that I walked in I have no idea how to post them but I have them and I will be calling their manager first thing in the morning
Service: 1
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