This location always closes early at 8:15pm. Google says 9pm.
Atmosphere: 1
Service: 1
Zachary Bryan
Worst Jimmy Johns Ever!!! Placed a order for delivery and got only half my order. Not only that I paid for delivery but they had the audacity to ask me to pick it up. So theft of service is what they promote.
Atmosphere: 1
Food: 1
Service: 1
Demetrice Gordon Sovereign
Very disrespectful employees in there. They messed up my order and then accused me of trying to get a free sandwich. Their employees were very unprofessional and tried to make a YouTube scene out of the situation. Police got called.. they lied and said they voided my ticket and that I demanded cash from the till. Why would I do that when they simply owed me a sandwich they didn't put in the bag in the first place? This whole situation was uncalled for and unfortunate since I do enjoy the sandwiches. To treat customers the way the "management" did there speaks volumes as to the character of the people they hire. Some of those employees were polite and quiet and did not get involved. Some of them though were lying and possibly trying to steal from the register by printing fake tickets.
I complained to corporate.
Atmosphere: 1
Food: 4
Service: 1
Ashley Vaughan
Never got our order and called twice within a 2 hour time frame. Never delivered
Service: 1
Luise Scott
Placed an order and never received it. Tried to call and no one answered.
Service: 1
Koda White
Good place to eat. Little pricy. Filling always falls out of the sandwich because their loafs are hard. But they are supposed to be, so idk.
Atmosphere: 4
Food: 4
Service: 4
Dawn Heiselman
First timers! And we had a terrible time .. husband ordered a turkey and cheese and never once was asked if he would like to add any veggies to it!Only after I ordered the club sandwich and noticed the fresh veggies that could be added.When my husband asked if he could add veggies, he was told " your sandwich is already made!" Poor customer service .. needless to say, we'll go to Firehouse from now on.
Atmosphere: 3
Food: 4
Service: 3
teho 04
Ordered two subs and the both orders missing items, the employee I delt with was ready to clock out with his demeanor, my first and last time at the lawton oklahoma restaurant.
Atmosphere: 5
Food: 1
Service: 1
T M
The sandwiches are very good and the employees are very friendly and their customer service is great. I recommend this spot as a definite lunch venue. If you have children, it remains a good option.
Atmosphere: 5
Food: 5
Service: 5
Woah Zone
I will have to start going to Jersey Mike's or another place for sandwiches. I'm not gonna keep waisting my lunch break at a place that can't get an order right. 3 times now I've gone there, 3 times I've been the only customer with 2-3 employees in the store. I don't really understand how you get an order wrong when it's a 3:1 customer employee ratio. At 14$ for a meal, ill spend my money else where. I'm not going to pay that then have to scrape off $6.42 in stuff I asked not to be on my food.
Usually have a good experience here, but lately not great service and random closure with no sign.
Atmosphere: 2
Food: 3
Service: 1
Brii B
Looooove Jimmy John's! My sandwich was delicious! But the music was VERY inappropriate! When we asked if the music could be changed, they acted like they didn't understand what we were saying. Could've turned it down for a moment...but again food was great.
Atmosphere: 1
Food: 5
Service: 3
Stephen Logsdon
Fantastic Selection very good.
Atmosphere: 5
Food: 5
Service: 5
Brianna Bethea
Looooove Jimmy John's! My sandwich was delicious! But the music was VERY inappropriate! When we asked if the music could be changed, they acted like they didn't understand what we were saying. Could've turned it down for a moment...but again food was great.
This location always closes early at 8:15pm. Google says 9pm.
Atmosphere: 1
Service: 1
Worst Jimmy Johns Ever!!! Placed a order for delivery and got only half my order. Not only that I paid for delivery but they had the audacity to ask me to pick it up. So theft of service is what they promote.
Atmosphere: 1
Food: 1
Service: 1
Very disrespectful employees in there. They messed up my order and then accused me of trying to get a free sandwich. Their employees were very unprofessional and tried to make a YouTube scene out of the situation. Police got called.. they lied and said they voided my ticket and that I demanded cash from the till. Why would I do that when they simply owed me a sandwich they didn't put in the bag in the first place? This whole situation was uncalled for and unfortunate since I do enjoy the sandwiches. To treat customers the way the "management" did there speaks volumes as to the character of the people they hire. Some of those employees were polite and quiet and did not get involved. Some of them though were lying and possibly trying to steal from the register by printing fake tickets.
I complained to corporate.
Atmosphere: 1
Food: 4
Service: 1
Never got our order and called twice within a 2 hour time frame. Never delivered
Service: 1
Placed an order and never received it. Tried to call and no one answered.
Service: 1
Good place to eat. Little pricy. Filling always falls out of the sandwich because their loafs are hard. But they are supposed to be, so idk.
Atmosphere: 4
Food: 4
Service: 4
First timers! And we had a terrible time .. husband ordered a turkey and cheese and never once was asked if he would like to add any veggies to it!Only after I ordered the club sandwich and noticed the fresh veggies that could be added.When my husband asked if he could add veggies, he was told " your sandwich is already made!" Poor customer service .. needless to say, we'll go to Firehouse from now on.
Atmosphere: 3
Food: 4
Service: 3
Ordered two subs and the both orders missing items, the employee I delt with was ready to clock out with his demeanor, my first and last time at the lawton oklahoma restaurant.
Atmosphere: 5
Food: 1
Service: 1
The sandwiches are very good and the employees are very friendly and their customer service is great. I recommend this spot as a definite lunch venue. If you have children, it remains a good option.
Atmosphere: 5
Food: 5
Service: 5
I will have to start going to Jersey Mike's or another place for sandwiches. I'm not gonna keep waisting my lunch break at a place that can't get an order right. 3 times now I've gone there, 3 times I've been the only customer with 2-3 employees in the store. I don't really understand how you get an order wrong when it's a 3:1 customer employee ratio. At 14$ for a meal, ill spend my money else where. I'm not going to pay that then have to scrape off $6.42 in stuff I asked not to be on my food.
Atmosphere: 5
Food: 1
Service: 1
Restaurantji Recommends
Always good service!
Usually have a good experience here, but lately not great service and random closure with no sign.
Atmosphere: 2
Food: 3
Service: 1
Looooove Jimmy John's! My sandwich was delicious! But the music was VERY inappropriate! When we asked if the music could be changed, they acted like they didn't understand what we were saying. Could've turned it down for a moment...but again food was great.
Atmosphere: 1
Food: 5
Service: 3
Fantastic Selection very good.
Atmosphere: 5
Food: 5
Service: 5
Looooove Jimmy John's! My sandwich was delicious! But the music was VERY inappropriate! When we asked if the music could be changed, they acted like they didn't understand what we were saying. Could've turned it down for a moment...but again food was great.
Atmosphere: 1
Food: 5
Service: 3
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