How can a McDonald’s be this bad? One thing with McDonald’s is it’s pretty consistent no matter where you are.. It’s fast you know what to expect with the food..but not here. This place is the slowest and rudest fast food restaurant I’ve ever experienced. I have given this place a couple chances and it’s the same experience every single time ! The employees are running around like chickens with there heads cut off of there is more than 2 people in the restaurant, which is probable why they constantly just lock the doors when they are supposed to to be open for business . Sometimes the drive thru is even blocked off ! The food is NEVER fresh and your chances of getting the order you paid for are at about 5%.
Atmosphere: 1
Food: 1
Service: 1
Kole B
This place is a joke and need to be shut down or put under new management! I’m not sure how you can wait 40 minutes for a fast food order and then the order be completely wrong ! And waiting 40 minutes you would think.. well maybe it will be fresh ? No. The fries soggy, lettuce completely Wilted. And if you order sauce you can forget about getting that. And the new golden sauce is 39cents a packet .. so you would think they would make sure you are getting what you pay for , NOPE. And after waiting 40 min for the wrong order if you approach the counter to tell them it’s wrong somehow you are attacked with attitude. How dare you get what you pay for !
Atmosphere: 1
Food: 1
Service: 1
Liz
Every time I order a pickup order I wait a MINIMUM of 10 minutes for my order to be brought out. I always have to call to even have them bring it out and they always are rude and the order ALWAYS is wrong. On the order today I waited 20 minutes outside , called at the 10 min mark and was told it was being bagged. After another 20 min I went inside . The girl acted confused and told me I would have to wait while she took orders at the counter . The drinks I ordered were sat on the counter and sat there for about 5 minutes before food came up. Got to the car and realized no sauces I ordered and paid for we’re in the bag , when I went back in I was told I had to wait AGAIN for her to take orders .. when I got back to the car and checked the food the order was wrong , the fries were soggy, drinks had no ice. I’m not sure how hard it is to read a ticket and put those items into a bag! Fast food was my first job at 14 and it’s pretty simple work- it’s a lack of caring and making an effort to provide good service to customers !
Atmosphere: 1
Food: 1
Service: 1
Steven Mehagan
Most of the employees are super friendly. Usually stop in for the frappés.
Atmosphere: 3
Food: 4
Service: 4
Tina Weatherman
We drove thru to get 3 sausage cheese mcmuffins, a hashbrown and drinks. No fountain drinks its was down, ordered seet tea got Unsweetened tasted like sewer water, mcmuffins were all like bricks. 1st window lady was ok, pickup window literally tossed sack at my husband and slammed window shut. Definitely will not stop there again.
Atmosphere: 1
Food: 1
Service: 1
Megan Renfrow
Check that order before rolling off!
Service: 1
J Russell
Loose alot of business not opening until 6 am... most are already open or never closed... very disappointed and hungry from driving 6 hrs...
Tankie 21
This place has went downhill a bunch of disrespectful kids that can't make food on time or fresh not the same since I've worked there in high school what a joke I think Cleveland's is giving man for the run for their money and that's sad the manager Bryce is gonna mouth off on the wrong day
Food: 1
Service: 1
Jason Williams
Food is typical of chain. Help was pleasant and facility was clean.
Ordered a slush with free fries on app. Showed in my cart and paid. When I went to the window rejected the free fries even with proof from the app. Prices are also way above any others and the employees are not nice.
This has happened multiple times only from this location, terrible location.
Atmosphere: 1
Food: 1
Service: 1
Kerry Andrews
Too expensive made me pull forward without my happy meals made me come inside to retrieve the extra fries after accused me of not order them when I have the receipt.
Harley C
Terrible, SLOW!!
Melvin Hull
11:20 am 5 cars waiting on drive thru plus 5 cars in drive thru-not great. Shouldn’t have to wait 15 mins after paying
Chris Gallegos
Probably the worst McDonald’s in the state. 0 for 5 on getting my order right the last 5 visits. If my kids didn’t want happy meals we wouldn’t be coming to this place. Unfortunately it’s one of two fast food spots in town. Do better.
How can a McDonald’s be this bad? One thing with McDonald’s is it’s pretty consistent no matter where you are.. It’s fast you know what to expect with the food..but not here. This place is the slowest and rudest fast food restaurant I’ve ever experienced. I have given this place a couple chances and it’s the same experience every single time ! The employees are running around like chickens with there heads cut off of there is more than 2 people in the restaurant, which is probable why they constantly just lock the doors when they are supposed to to be open for business . Sometimes the drive thru is even blocked off ! The food is NEVER fresh and your chances of getting the order you paid for are at about 5%.
Atmosphere: 1
Food: 1
Service: 1
This place is a joke and need to be shut down or put under new management! I’m not sure how you can wait 40 minutes for a fast food order and then the order be completely wrong ! And waiting 40 minutes you would think.. well maybe it will be fresh ? No. The fries soggy, lettuce completely Wilted. And if you order sauce you can forget about getting that. And the new golden sauce is 39cents a packet .. so you would think they would make sure you are getting what you pay for , NOPE. And after waiting 40 min for the wrong order if you approach the counter to tell them it’s wrong somehow you are attacked with attitude. How dare you get what you pay for !
Atmosphere: 1
Food: 1
Service: 1
Every time I order a pickup order I wait a MINIMUM of 10 minutes for my order to be brought out. I always have to call to even have them bring it out and they always are rude and the order ALWAYS is wrong. On the order today I waited 20 minutes outside , called at the 10 min mark and was told it was being bagged. After another 20 min I went inside . The girl acted confused and told me I would have to wait while she took orders at the counter . The drinks I ordered were sat on the counter and sat there for about 5 minutes before food came up. Got to the car and realized no sauces I ordered and paid for we’re in the bag , when I went back in I was told I had to wait AGAIN for her to take orders .. when I got back to the car and checked the food the order was wrong , the fries were soggy, drinks had no ice. I’m not sure how hard it is to read a ticket and put those items into a bag! Fast food was my first job at 14 and it’s pretty simple work- it’s a lack of caring and making an effort to provide good service to customers !
Atmosphere: 1
Food: 1
Service: 1
Most of the employees are super friendly. Usually stop in for the frappés.
Atmosphere: 3
Food: 4
Service: 4
We drove thru to get 3 sausage cheese mcmuffins, a hashbrown and drinks. No fountain drinks its was down, ordered seet tea got Unsweetened tasted like sewer water, mcmuffins were all like bricks. 1st window lady was ok, pickup window literally tossed sack at my husband and slammed window shut. Definitely will not stop there again.
Atmosphere: 1
Food: 1
Service: 1
Check that order before rolling off!
Service: 1
Loose alot of business not opening until 6 am... most are already open or never closed... very disappointed and hungry from driving 6 hrs...
This place has went downhill a bunch of disrespectful kids that can't make food on time or fresh not the same since I've worked there in high school what a joke I think Cleveland's is giving man for the run for their money and that's sad the manager Bryce is gonna mouth off on the wrong day
Food: 1
Service: 1
Food is typical of chain. Help was pleasant and facility was clean.
Atmosphere: 4
Food: 2
Service: 5
Only used the bathroom it was clean 10/10
Atmosphere: 5
Service: 5
Restaurantji Recommends
Ordered a slush with free fries on app. Showed in my cart and paid. When I went to the window rejected the free fries even with proof from the app. Prices are also way above any others and the employees are not nice.
This has happened multiple times only from this location, terrible location.
Atmosphere: 1
Food: 1
Service: 1
Too expensive made me pull forward without my happy meals made me come inside to retrieve the extra fries after accused me of not order them when I have the receipt.
Terrible, SLOW!!
11:20 am 5 cars waiting on drive thru plus 5 cars in drive thru-not great. Shouldn’t have to wait 15 mins after paying
Probably the worst McDonald’s in the state. 0 for 5 on getting my order right the last 5 visits. If my kids didn’t want happy meals we wouldn’t be coming to this place. Unfortunately it’s one of two fast food spots in town. Do better.
Loading...