Freddy's Frozen Custard & Steakburgers

The custard with blackberry was excellent!!

Ordered pick up for dinner and was very disappointed. It was our first time dining at freddies and was totally let down. Didn't receive our tater tots. The cheese curds were soaking wet and inedible. And to top it off the fries were cold and had to be old. Our entrees were good ( 2 freddies doubles and chicken strips) and the ice creams were good even though they were out of the vanilla sandwiches. Maybe dining in is where the good reviews come from but 45 for what we got would have been worth it if the sides were edible. I do like the burgers though.

They young lady that helped us was so friendly.

Outstanding burgers and fries, excellent frozen custard.

A big shout-out to Rafa he was working drive thru !!! Thank you for the AMAZING customer service!!! You made our night!! It keeps me coming back!! Keep up the great work!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger

Ordered a medium signature Turtle sundae. Container only halfway full. Plus, only a spoonful of chocolate fudge at the very bottom. Next time I’m going to Sonic, they don’t short the blast I like. More money and less product at Freddie’s.

Atmosphere: 1

Food: 1

Service: 1

Awesome and super friendly employees. Food was great as well!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Bacon Cheeseburger Combo with Cheese Curds

nicholas screams at everyone 👍🏻

Atmosphere: 1

Food: 1

Service: 1

Good basic burgers.

Atmosphere: 5

Food: 4

Service: 5

Very rude and hateful people here. They need to learn how to provide customer service well. Leave your attitude at home.

Atmosphere: 1

Food: 1

Service: 1

The manager is such a cool guy ! I enjoyed my interaction with him during a delivery.

Atmosphere: 5

Food: 5

Service: 5

Love the place. Recently had a small issue with my order, called in and then came by the next day and talked to Michael one of the managers ( really great person) and he took.care of my issue and i was so.happy. I'll eat here anytime i.can

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Steak Burger Combo

My main issue is they either don't listen or care. You say extra something they're happy to charge you for it, but good luck getting it. I get it we all aren't paid enough, but do your job with pride at the very least. Not for the company or business, but for yourself. I just know that one, the bacon is limp as a F on here, and that don't look like extra bacon to me. I checked everywhere on the B and not an ounce of extra bacon. Don't bother trying for extras unless it's an add on of fries, drink, in other words a menu item as is.

Atmosphere: 3

Food: 3

Service: 2

Genuinely, the food is fine, but over the year that we’ve lived here we have gone to this Freddy’s MAYBE 7-8 times. Literally every single time the order is wrong, and it’s always in the exact same way, being no shredded cheese on the hotdog. Big whoop, it’s a hotdog, but I mean it is RELENTLESSLY wrong. Every single time. Even after triple confirmation, it’s wrong. Even after practically begging them for the cheese on the dog, it’s wrong. Sometimes the dog will just be missing. They always fix it, and that’s super cool, but how is it wrong EVERY time? Burgers? Always perfect, made as requested. Fries? Mostly always in there. Hotdogs? Absolutely wrong, 100% of the time. Don’t get me wrong here, I’m not mad. Just really confused.

Atmosphere: 3

Food: 4

Service: 2

Really good burgers and onion rings. Fries are shoestring, which aren't my favorite, but they're cooked really well. Food is seasoned well.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Double Bacon Cheeseburger Combo with Cheese Curds