Really gone downhill over the years. Used to love this place..now it's expensive and the quality sucks
Donald Penn
Outstanding service and food
Kandice Lloyd
These new chicken quesadilla apps come with an amazing spicy flavorful like, dragon ranch, dipping sauce with chunks of peppers in it. It is so flavorful and tasty. I need a gallon of it. 12/10, you need this in your life.
Aidan McGregor
Food tasted great they helped me decide what to get to eat and were fasts at making it
Keith Thomas
Very hot in there. I don't see how the employees continue to work in that environment. Need to repair the air conditioner
Megan D
Service was great. A/C was out and there were fans placed around the restaurant and doors opened to allow a nice breeze to flow through. I enjoyed that more than freezing while I ate
Christopher Englehart
It was very hot inside due to the ac being broke but my server was awesome and the food was great
Travis O'Daniel
The Ac was not working. They burnt my whole bowl. The server never asked how our food was or if it turned out okay. Complete waste of $69. And change. When I finally had to wave the server down to pay the bill, she asked if we wanted a to go box. At that time she saw none of us ate our food and didn’t seem to ask why.
This place had went to complete trash over the years. We tried to give them one last chance we will NEVER RETURN. I assume at 22 for a large bowl they won’t stay open much longer. We were the only family in the restaurant at 630pm
Powerful Meditation and relaxation Generation
I’m extremely disappointed with this order. I decided to order this dish a second time because the first time it was absolutely delicious, and I even planned to dine in with my husband based on that great experience. Unfortunately, this time was the complete opposite. The food was overly salty and lacked any real flavor. The onions and red bell peppers tasted off — almost like they were spoiled. To make things worse, I had added fried rice and two egg rolls to my order, but they were completely missing when the food arrived. This was such a letdown, especially after how much I enjoyed it the first time.
Adrian Oneal
It was my first time ever eating at a Genghis Grill. Store looked shabby and was hot due to ac being down. Their were only to servers and the tall male seemed kind of snippy. The female was nice and served us well and explained the process efficiently. Bathrooms were gross and not well kept. We had appetizers that were the chicken dumplings, they were good, and the matcha tea chicken I personally didn't like that but others with me did. They portions for our food was good and everyone liked there meal. I got the sweet and sour chicken it was good but I quit eating do to finding a hair in my food. It was not a great experience, and I would recommend not eating here.
Air conditioner not working, hot af in there. I was like ok we can sit on the patio but they told us no bc people keep stealing their bowls.. I thought she was joking but no. Don't come here they don't deserve your business. And I feel bad for the people working here
Chad King
No AC, we asked to sit on the patio (which they have closed) and we were asked to pay in advance. Manager (Katie) refused to unlock the door so we had to exit the restaurant if we chose to sit on the patio. Good food, absolutely horrible customer service.
Wesley Batson
1st time in at this location. I have eaten at two other locations in Oklahoma. They had no AC and wouldn't allow us to eat on the patio. With it being so hot inside and I like my spicy food, it made for a sauna of a meal. The server was pretty good and mostly attentive. Other workers were sitting in booths by us eating and talking/standing. It made sense for me to build my bowl and try some new combinations which worked out well. I got the large bowl and my wife got the small which got us both. We spent $41 on the meal itself for two people. The server dropped the check-off and not two minutes later came back for us to pay, but I was still eating and asked for her to come back. Once I was about done (3 bites left) I asked her to come over to pay, and then after paying stated no rush(I felt rushed when she dropped the check off halfway through my eating). The food was great tasting, the quality was great and seemed very fresh. The atmosphere was blah though and seemed dull. Other locations were more alive and with working AC, not a bad location over all, just needs some TLC.
Ben Moody
I got my bowl back in a decent amount of time, my daughter's bowl was taken to another table, and then retrieved from that table and was brought over and offered to her, or she could go make another bowl, which she did, and it took forever to get it back, I was almost finished eating when she finally got her bowl. It has been years since my last visit, and this reminded me why.
Caitlyn Chicoine
Why has the air conditioner not been fixed yet? It broke LAST SUMMER. This is absolutely unacceptable to leave your employees and customers without AC! It is already in the 90’s in Oklahoma and triple digits are quickly approaching!
CORPORATE… YOU NEED TO DO BETTER!
Store level employees… I’m sorry corporate is subjecting you to a crappy and miserable working environment. This has been a hot and miserable experience and I wasn’t even able to eat much the whole time. You deserve better. Keep up the great service and I hope corporate will eventually realize that this is completely unacceptable!
Really gone downhill over the years. Used to love this place..now it's expensive and the quality sucks
Outstanding service and food
These new chicken quesadilla apps come with an amazing spicy flavorful like, dragon ranch, dipping sauce with chunks of peppers in it. It is so flavorful and tasty. I need a gallon of it. 12/10, you need this in your life.
Food tasted great they helped me decide what to get to eat and were fasts at making it
Very hot in there. I don't see how the employees continue to work in that environment. Need to repair the air conditioner
Service was great. A/C was out and there were fans placed around the restaurant and doors opened to allow a nice breeze to flow through. I enjoyed that more than freezing while I ate
It was very hot inside due to the ac being broke but my server was awesome and the food was great
The Ac was not working. They burnt my whole bowl. The server never asked how our food was or if it turned out okay. Complete waste of $69. And change. When I finally had to wave the server down to pay the bill, she asked if we wanted a to go box. At that time she saw none of us ate our food and didn’t seem to ask why.
This place had went to complete trash over the years. We tried to give them one last chance we will NEVER RETURN. I assume at 22 for a large bowl they won’t stay open much longer. We were the only family in the restaurant at 630pm
I’m extremely disappointed with this order. I decided to order this dish a second time because the first time it was absolutely delicious, and I even planned to dine in with my husband based on that great experience. Unfortunately, this time was the complete opposite. The food was overly salty and lacked any real flavor. The onions and red bell peppers tasted off — almost like they were spoiled. To make things worse, I had added fried rice and two egg rolls to my order, but they were completely missing when the food arrived. This was such a letdown, especially after how much I enjoyed it the first time.
It was my first time ever eating at a Genghis Grill. Store looked shabby and was hot due to ac being down. Their were only to servers and the tall male seemed kind of snippy. The female was nice and served us well and explained the process efficiently. Bathrooms were gross and not well kept. We had appetizers that were the chicken dumplings, they were good, and the matcha tea chicken I personally didn't like that but others with me did. They portions for our food was good and everyone liked there meal. I got the sweet and sour chicken it was good but I quit eating do to finding a hair in my food. It was not a great experience, and I would recommend not eating here.
Restaurantji Recommends
Air conditioner not working, hot af in there. I was like ok we can sit on the patio but they told us no bc people keep stealing their bowls.. I thought she was joking but no. Don't come here they don't deserve your business. And I feel bad for the people working here
No AC, we asked to sit on the patio (which they have closed) and we were asked to pay in advance. Manager (Katie) refused to unlock the door so we had to exit the restaurant if we chose to sit on the patio. Good food, absolutely horrible customer service.
1st time in at this location. I have eaten at two other locations in Oklahoma. They had no AC and wouldn't allow us to eat on the patio. With it being so hot inside and I like my spicy food, it made for a sauna of a meal. The server was pretty good and mostly attentive. Other workers were sitting in booths by us eating and talking/standing. It made sense for me to build my bowl and try some new combinations which worked out well. I got the large bowl and my wife got the small which got us both. We spent $41 on the meal itself for two people. The server dropped the check-off and not two minutes later came back for us to pay, but I was still eating and asked for her to come back. Once I was about done (3 bites left) I asked her to come over to pay, and then after paying stated no rush(I felt rushed when she dropped the check off halfway through my eating). The food was great tasting, the quality was great and seemed very fresh. The atmosphere was blah though and seemed dull. Other locations were more alive and with working AC, not a bad location over all, just needs some TLC.
I got my bowl back in a decent amount of time, my daughter's bowl was taken to another table, and then retrieved from that table and was brought over and offered to her, or she could go make another bowl, which she did, and it took forever to get it back, I was almost finished eating when she finally got her bowl. It has been years since my last visit, and this reminded me why.
Why has the air conditioner not been fixed yet? It broke LAST SUMMER. This is absolutely unacceptable to leave your employees and customers without AC! It is already in the 90’s in Oklahoma and triple digits are quickly approaching!
CORPORATE… YOU NEED TO DO BETTER!
Store level employees… I’m sorry corporate is subjecting you to a crappy and miserable working environment. This has been a hot and miserable experience and I wasn’t even able to eat much the whole time. You deserve better. Keep up the great service and I hope corporate will eventually realize that this is completely unacceptable!
Loading...