I had a really rough week, and Cameron working the night shift completely turned it around. He was so kind and genuinely took the time to have a conversation with me. I didn’t just get a cup of coffee, I got a moment of human connection that meant a lot. Cameron made my night, and I’m really grateful for his kindness. Starbucks needs more people like him.
Service: 5
Kelly V.
I’ve come to this location and had my drink made with no issues, but I will say the customer service I’ve received at this particular location is the absolute worst. They don’t greet anyone that walks through the door nor don’t have smile on their face whatsoever. They give off mean girl attitude every time I come through this location. I’m not sure if they pick and choose who they want to be nice to but I don’t think that’s how Starbucks works. All I see them do is talk to each other on their headsets and don’t bother looking up when someone enters the facility. Also aren’t the baristas suppose to write a personal message on each cup? Because the last few times I’ve gone through I haven’t gotten any writing on my cup not even a smiley face…
Atmosphere: 1
Food: 2
Service: 1
Maryonna High
If you’re going to be a barista, your customer service should always be number one on your list. You are one of the first interactions people have in the morning so for your attitude to be heard before I even get to the window is ridiculous. This location has sloppy and rude customer service. People need to start realizing that not everyone is going to just pay for crappy service and be okay with that. Not the first time we’ve had this happen.
Atmosphere: 3
Food: 4
Service: 2
Jeff Berry
I ordered online and still had to wait for them to pour a cup of brewed coffee. It was busy but seriously, it was brewed coffee.
Atmosphere: 4
Food: 2
Service: 2
Stephanie Champion
I went to Starbucks for the first time ever this morning and asked for a simple hot chocolate with milk. I was handed a cup of steamed milk. I will NEVER go back to Starbucks again
Food: 1
Service: 1
G J
Horrible Customer Service!
NARUTO UZUMAKI
Use to love this place! Although now I barely go because they can never make the coffee as good as it was before. It’s always to bitter and last few times come how i keep getting hair in the lemon loaf?? Thanks for helping me realize the price isn’t worth it anymore.
Food: 1
Tonya Sharp
Early morning poo I've me up and was met by friendly employees and got the order out quickly.
Atmosphere: 5
Food: 5
Service: 5
Nicole A
I placed my order on my app and it said 7 minutes. I waited about 15 minutes. Giving the 2 stars because the barista kept saying they were working on my sandwich right now twice so obviously they werent heating up my sandwich. They actually dismissed my order on the app to help their times go up because it showed my order was ready on time and I had to wait even longer due to them giving sandwiches to the drive thru first. The barista apologized and said there was only one oven. Its not nice standing there noticing drive thru was getting all the sandwiches first. I guess I should pick up my orders in the drive thru from now on to be prioritized.
Atmosphere: 5
Food: 5
Service: 1
Nicole P
I placed my order on my app and it said 7 minutes. I waited about 15 minutes. Giving the 2 stars because the barista kept saying they were working on my sandwich right now twice so obviously they werent heating up my sandwich. They actually dismissed my order on the app to help their times go up because it showed my order was ready on time and I had to wait even longer due to them giving sandwiches to the drive thru first. The barista apologized and said there was only one oven. Its not nice standing there noticing drive thru was getting all the sandwiches first. I guess I should pick up my orders in the drive thru from now on to be prioritized.
This is the second time that I got my drinks and they forgot my straws
Kristen Kimber
Annoyed that this store has reduced their menu and taken away my usual/favorite drinks and they also are not offering the new tiramisu drinks at this location, which I was pretty excited about. I stop here before my night shifts for coffee and sometimes food, but looking for a new coffee place with more options.
Atmosphere: 2
Food: 4
Service: 3
Avery Smith
i was having one of the worst days ever and i went through the drive thru for my usual to help me feel better. this is the message they gave me on my cup. starbucks employees are seriously the kindest people❤️
I had a really rough week, and Cameron working the night shift completely turned it around. He was so kind and genuinely took the time to have a conversation with me. I didn’t just get a cup of coffee, I got a moment of human connection that meant a lot. Cameron made my night, and I’m really grateful for his kindness. Starbucks needs more people like him.
Service: 5
I’ve come to this location and had my drink made with no issues, but I will say the customer service I’ve received at this particular location is the absolute worst. They don’t greet anyone that walks through the door nor don’t have smile on their face whatsoever. They give off mean girl attitude every time I come through this location. I’m not sure if they pick and choose who they want to be nice to but I don’t think that’s how Starbucks works. All I see them do is talk to each other on their headsets and don’t bother looking up when someone enters the facility. Also aren’t the baristas suppose to write a personal message on each cup? Because the last few times I’ve gone through I haven’t gotten any writing on my cup not even a smiley face…
Atmosphere: 1
Food: 2
Service: 1
If you’re going to be a barista, your customer service should always be number one on your list. You are one of the first interactions people have in the morning so for your attitude to be heard before I even get to the window is ridiculous. This location has sloppy and rude customer service. People need to start realizing that not everyone is going to just pay for crappy service and be okay with that. Not the first time we’ve had this happen.
Atmosphere: 3
Food: 4
Service: 2
I ordered online and still had to wait for them to pour a cup of brewed coffee. It was busy but seriously, it was brewed coffee.
Atmosphere: 4
Food: 2
Service: 2
I went to Starbucks for the first time ever this morning and asked for a simple hot chocolate with milk. I was handed a cup of steamed milk. I will NEVER go back to Starbucks again
Food: 1
Service: 1
Horrible Customer Service!
Use to love this place! Although now I barely go because they can never make the coffee as good as it was before. It’s always to bitter and last few times come how i keep getting hair in the lemon loaf?? Thanks for helping me realize the price isn’t worth it anymore.
Food: 1
Early morning poo I've me up and was met by friendly employees and got the order out quickly.
Atmosphere: 5
Food: 5
Service: 5
I placed my order on my app and it said 7 minutes. I waited about 15 minutes. Giving the 2 stars because the barista kept saying they were working on my sandwich right now twice so obviously they werent heating up my sandwich. They actually dismissed my order on the app to help their times go up because it showed my order was ready on time and I had to wait even longer due to them giving sandwiches to the drive thru first. The barista apologized and said there was only one oven. Its not nice standing there noticing drive thru was getting all the sandwiches first. I guess I should pick up my orders in the drive thru from now on to be prioritized.
Atmosphere: 5
Food: 5
Service: 1
I placed my order on my app and it said 7 minutes. I waited about 15 minutes. Giving the 2 stars because the barista kept saying they were working on my sandwich right now twice so obviously they werent heating up my sandwich. They actually dismissed my order on the app to help their times go up because it showed my order was ready on time and I had to wait even longer due to them giving sandwiches to the drive thru first. The barista apologized and said there was only one oven. Its not nice standing there noticing drive thru was getting all the sandwiches first. I guess I should pick up my orders in the drive thru from now on to be prioritized.
Atmosphere: 5
Food: 5
Service: 1
Restaurantji Recommends
Grabbed a drink
Atmosphere: 4
Food: 4
Service: 4
I like it especially inside.
Atmosphere: 5
Food: 5
Service: 5
This is the second time that I got my drinks and they forgot my straws
Annoyed that this store has reduced their menu and taken away my usual/favorite drinks and they also are not offering the new tiramisu drinks at this location, which I was pretty excited about. I stop here before my night shifts for coffee and sometimes food, but looking for a new coffee place with more options.
Atmosphere: 2
Food: 4
Service: 3
i was having one of the worst days ever and i went through the drive thru for my usual to help me feel better. this is the message they gave me on my cup. starbucks employees are seriously the kindest people❤️
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