Doris knight the manager refused to give me my money back after I called and no one answered and couldn’t cancel my order online. They made no effort to re make the sandwich nor did I get my refund Horrible store . Horrible customer service.
Atmosphere: 1
Food: 1
Service: 1
Tiffany Marie
My favorite Subway in Oklahoma! Clean and friendly workers.
Amy Branch
The employees and service was great! Super nice people, but when I walked in with my newspaper coupons, I was immediately greeted with a comment that they do not accept paper coupons. I'm grateful they stated that upon my arrival. It's funny, I would have spent more money, if they would have taken my coupon. Instead I got the minimum of what I needed, which was a really scrawny sandwich.
Atmosphere: 4
Food: 4
Service: 4
Christina Marsley
This is the Worst location. The food is made skimpy, they have barricaded the glass with chairs and chip stands (I’m assuming because their too lazy to clean it and don’t want people touching the glass when choosing their toppings), and will not accept paper coupons?????? What??? I asked the guy who the owner was, he couldn’t tell me. I asked for the manager, she said it’s because it’s a franchise. Literally any other subway will accept them. Save yourself the time and money and use a different location. Do not go here.
Atmosphere: 1
Food: 1
Service: 1
Maci French
Allowed me to go all the way through the line holding an official subway coupon ordering and building two full sandwiches just to inform me that they don’t take coupons. No signage posted and extremely rude workers. Go to any other location - these jerks don’t deserve your business.
Atmosphere: 1
Food: 1
Service: 1
Emma Pratt
Worst subway ever. The person in front of me ordered a free student drink and they charged him and he very kindly asked for his money back and this one guy worker cussed him out and told him is just 3 bucks and to suck it up. Someone needs to fix this asap.
Atmosphere: 1
Food: 2
Service: 1
Nick
Horrible service run by skeleton crew of high school drop outs. Avoid.
Atmosphere: 2
Food: 3
Service: 1
joy eldred
They need to stop making coupon,doesn't accept it here in Moore ok..I just trying to use it but the employee tells me they don't accept anymore since laat year November 2024..they are trying to put less lettuce and black olives..I think they are counting how many they can put in your sandwich..lol..
Heather Vanscyoc
My family has been coming to this location for a long time. Today I went in and ordered. When it was time to pay the employees said this franchise location no longer accepted Subway coupons, but apparently every other location in Moore does! Staff was friendly but will definitely start going to a different location now. Still don't know how Subway locations can pick and choose whether they want to honor Subway coupons! Will be telling all our friends, family, and business owners not to go to this location.
willokca
Absolutely worst food I have ever eaten at a Subway. The customer service was incredibly rude and disrespectful.
Doris, the manager, is absolutely horrible. Worst customer service I have ever experienced
I ordered on the app, it charged me, and they said that they never got it. The employee called Doris and she said I would have to order the sandwiches again for them to make them. They told me to order on the app because it is “easier”
I ordered AGAIN and they charged me AGAIN, and apparently they still didn’t get it.
I asked to speak to the manager, and Doris was extremely unfriendly. She told me “that’s too bad” and that it “wasn’t their fault” and that if I wanted the sandwiches, I could order them for a THIRD time. I showed them my bank statements and the app where my order was and Doris refused to just let them make the sandwiches for me. Told me they were “unable to”
When I asked “how is this customer service?” She laughed and said that there was nothing she could do, and it had nothing to do with “customer service”
Avoid this location. The manager is extremely rude and unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Kevin Nuckolls
Truly an awful place with some of the most unprofessional and unsanitary people working here. The manager is an egomaniac who has no interest in providing any level of customer service and should NEVER be in a position to have to serve the public.
Atmosphere: 1
Food: 1
Service: 1
Leeman Byers
Firstly the staff wouldn't accept Subway Coupons. Secondly each of our 5 foot longs were severely underfilled, very little food. Lastly items that we paid for were missing from our sandwiches. Terrible terrible location, would not recommend
Jonathan Molina
I had a situation happen here that could have easily been diffused at the time of occurance. The more enticing coupons ARE NOT ACCEPTED HERE. Free cookies with purchase, yes... BOGO sandwiches, no. I have already gone out of my way not to dine here.
Atmosphere: 1
Food: 3
Service: 1
Mark Larsen
It’s subway, but keep in mind for others, they do not accept pretty much any of the coupons that get sent out in the mail from Subway.
So if you plan on using coupons here, try another Subway.
Doris knight the manager refused to give me my money back after I called and no one answered and couldn’t cancel my order online. They made no effort to re make the sandwich nor did I get my refund Horrible store . Horrible customer service.
Atmosphere: 1
Food: 1
Service: 1
My favorite Subway in Oklahoma! Clean and friendly workers.
The employees and service was great! Super nice people, but when I walked in with my newspaper coupons, I was immediately greeted with a comment that they do not accept paper coupons. I'm grateful they stated that upon my arrival. It's funny, I would have spent more money, if they would have taken my coupon. Instead I got the minimum of what I needed, which was a really scrawny sandwich.
Atmosphere: 4
Food: 4
Service: 4
This is the Worst location. The food is made skimpy, they have barricaded the glass with chairs and chip stands (I’m assuming because their too lazy to clean it and don’t want people touching the glass when choosing their toppings), and will not accept paper coupons?????? What??? I asked the guy who the owner was, he couldn’t tell me. I asked for the manager, she said it’s because it’s a franchise. Literally any other subway will accept them. Save yourself the time and money and use a different location. Do not go here.
Atmosphere: 1
Food: 1
Service: 1
Allowed me to go all the way through the line holding an official subway coupon ordering and building two full sandwiches just to inform me that they don’t take coupons. No signage posted and extremely rude workers. Go to any other location - these jerks don’t deserve your business.
Atmosphere: 1
Food: 1
Service: 1
Worst subway ever. The person in front of me ordered a free student drink and they charged him and he very kindly asked for his money back and this one guy worker cussed him out and told him is just 3 bucks and to suck it up. Someone needs to fix this asap.
Atmosphere: 1
Food: 2
Service: 1
Horrible service run by skeleton crew of high school drop outs. Avoid.
Atmosphere: 2
Food: 3
Service: 1
They need to stop making coupon,doesn't accept it here in Moore ok..I just trying to use it but the employee tells me they don't accept anymore since laat year November 2024..they are trying to put less lettuce and black olives..I think they are counting how many they can put in your sandwich..lol..
My family has been coming to this location for a long time. Today I went in and ordered. When it was time to pay the employees said this franchise location no longer accepted Subway coupons, but apparently every other location in Moore does! Staff was friendly but will definitely start going to a different location now. Still don't know how Subway locations can pick and choose whether they want to honor Subway coupons! Will be telling all our friends, family, and business owners not to go to this location.
Absolutely worst food I have ever eaten at a Subway. The customer service was incredibly rude and disrespectful.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Doris, the manager, is absolutely horrible. Worst customer service I have ever experienced
I ordered on the app, it charged me, and they said that they never got it. The employee called Doris and she said I would have to order the sandwiches again for them to make them. They told me to order on the app because it is “easier”
I ordered AGAIN and they charged me AGAIN, and apparently they still didn’t get it.
I asked to speak to the manager, and Doris was extremely unfriendly. She told me “that’s too bad” and that it “wasn’t their fault” and that if I wanted the sandwiches, I could order them for a THIRD time. I showed them my bank statements and the app where my order was and Doris refused to just let them make the sandwiches for me. Told me they were “unable to”
When I asked “how is this customer service?” She laughed and said that there was nothing she could do, and it had nothing to do with “customer service”
Avoid this location. The manager is extremely rude and unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Truly an awful place with some of the most unprofessional and unsanitary people working here. The manager is an egomaniac who has no interest in providing any level of customer service and should NEVER be in a position to have to serve the public.
Atmosphere: 1
Food: 1
Service: 1
Firstly the staff wouldn't accept Subway Coupons. Secondly each of our 5 foot longs were severely underfilled, very little food. Lastly items that we paid for were missing from our sandwiches. Terrible terrible location, would not recommend
I had a situation happen here that could have easily been diffused at the time of occurance. The more enticing coupons ARE NOT ACCEPTED HERE. Free cookies with purchase, yes... BOGO sandwiches, no. I have already gone out of my way not to dine here.
Atmosphere: 1
Food: 3
Service: 1
It’s subway, but keep in mind for others, they do not accept pretty much any of the coupons that get sent out in the mail from Subway.
So if you plan on using coupons here, try another Subway.
Atmosphere: 1
Food: 2
Service: 1
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