Lane Rodgers rude and incompetent, supposed Store/General Mgr.
Service: 1
James Norris
Chicken was hot and fresh. Awesome flavor. The cashier was super polite.
Atmosphere: 4
Food: 5
Service: 5
Leonard Weaver
Love their fries here, chicken is good too, very friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Regular Fries
Susan Roberts
Fresh, crispy chicken tenders every time! Yum.
Atmosphere: 5
Food: 5
Service: 5
Kimberlyy Regis
We are incredibly grateful for the generosity extended to us by the owner, Cary. It was truly a privilege to work on your decals and yard signs project, and we feel blessed by the thoughtful lunch provided to our employees. The chicken was delicious. I recommend eating at his restaurant. Thank you for your kindness and support – it means so much to us!
Atmosphere: 5
Food: 5
Service: 5
Christina McCullough
Pulled in at 9:28 pm on a Friday night. Hours online show open until 10pm. All lights off, obviously not open. I drove 30 minutes to a closed restaurant
Christina Statsmann
Pulled in at 9:28 pm on a Friday night. Hours online show open until 10pm. All lights off, obviously not open. I drove 30 minutes to a closed restaurant
Leigh Bell
This restaurant has done a complete 180! The food has gotten so good and the employees are really doing a great job! Super happy with the outcome!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes
Joseph Purdom
Only thing Express about this place is in the name. 6 people in the kitchen, one moving at the speed of a snail, the rest just standing around. 20 minutes in drive thru with one person in line is ridiculous
Atmosphere: 1
Food: 3
Service: 1
Kristopher Kay
SO to preface my fuse is already a little short with this location...or a lot because of literally every order being wrong every time I have gone there....but tonight was the final straw and I will not be giving them my business any longer! While I was waiting for my order one of the glass heating bulbs shattered in it's socket. This would have been all fine and good if they had removed and discarded all the food sitting on the heating tray but they didn't and were even hesitant to remove the catfish immediately beneath the bulb. Bare in mind the glass did not just go straight down but ejected out in all directions. The gal pulling my order proceeded to go ahead and continue pulling chicken from the contaminated holder and placing in the box for my order when I said "Nope no, why don't you go ahead and cancel my order and give me a refund ( I payed cash) To which the register operator flat out said no and instead said it was their policy to not give refunds but give a gift card. Mind you there is no signage anywhere indicating this policy in the store. Needless to say I was livid and while I did raise my voice I was beyond frustrated. Finally the clerk decided to call his supervisor and the supervisor okayed the cash refund. Patron be ware this place is the worst. I will not be returning there.
Charged me for someone else’s food and tried giving me someone else’s food. Fixed food but still charged me wrong and didn’t give any straws
Atmosphere: 1
Food: 2
Service: 1
Halle Kosh
The DoorDash prices are triple the actual price.
Atmosphere: 3
Food: 3
Service: 1
Emily Humphrey
During off peak hours CHECK THE FRESHNESS OF YOUR FOOD! I arrived around 2:30 and ordered my usual and the fish was petrified! Obviously it was either cooked earlier that day for lunch or it's set under the heat lamp to where it was a petrified fish fillet. Customer service was great but the food was not. I called the district manager he said he'll check into it. Don't bother calling up to the restaurant cuz I always take the phone off the hook. That's how concerned they are, or they get so many complaints they just leave it off the hook.
Atmosphere: 3
Food: 1
Service: 5
Lyric Logic
The DoorDash prices are triple the actual price.
Atmosphere: 3
Food: 3
Service: 1
Westin Storm
Very slow set in drive thru for 18 mins and was told to wait please after I got to the attempt to place my order it's not he first time I just left very disappointed
Lane Rodgers rude and incompetent, supposed Store/General Mgr.
Service: 1
Chicken was hot and fresh. Awesome flavor. The cashier was super polite.
Atmosphere: 4
Food: 5
Service: 5
Love their fries here, chicken is good too, very friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Regular Fries
Fresh, crispy chicken tenders every time! Yum.
Atmosphere: 5
Food: 5
Service: 5
We are incredibly grateful for the generosity extended to us by the owner, Cary. It was truly a privilege to work on your decals and yard signs project, and we feel blessed by the thoughtful lunch provided to our employees. The chicken was delicious. I recommend eating at his restaurant. Thank you for your kindness and support – it means so much to us!
Atmosphere: 5
Food: 5
Service: 5
Pulled in at 9:28 pm on a Friday night. Hours online show open until 10pm. All lights off, obviously not open. I drove 30 minutes to a closed restaurant
Pulled in at 9:28 pm on a Friday night. Hours online show open until 10pm. All lights off, obviously not open. I drove 30 minutes to a closed restaurant
This restaurant has done a complete 180! The food has gotten so good and the employees are really doing a great job! Super happy with the outcome!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes
Only thing Express about this place is in the name. 6 people in the kitchen, one moving at the speed of a snail, the rest just standing around. 20 minutes in drive thru with one person in line is ridiculous
Atmosphere: 1
Food: 3
Service: 1
SO to preface my fuse is already a little short with this location...or a lot because of literally every order being wrong every time I have gone there....but tonight was the final straw and I will not be giving them my business any longer! While I was waiting for my order one of the glass heating bulbs shattered in it's socket. This would have been all fine and good if they had removed and discarded all the food sitting on the heating tray but they didn't and were even hesitant to remove the catfish immediately beneath the bulb. Bare in mind the glass did not just go straight down but ejected out in all directions. The gal pulling my order proceeded to go ahead and continue pulling chicken from the contaminated holder and placing in the box for my order when I said "Nope no, why don't you go ahead and cancel my order and give me a refund ( I payed cash) To which the register operator flat out said no and instead said it was their policy to not give refunds but give a gift card. Mind you there is no signage anywhere indicating this policy in the store. Needless to say I was livid and while I did raise my voice I was beyond frustrated. Finally the clerk decided to call his supervisor and the supervisor okayed the cash refund. Patron be ware this place is the worst. I will not be returning there.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Charged me for someone else’s food and tried giving me someone else’s food. Fixed food but still charged me wrong and didn’t give any straws
Atmosphere: 1
Food: 2
Service: 1
The DoorDash prices are triple the actual price.
Atmosphere: 3
Food: 3
Service: 1
During off peak hours CHECK THE FRESHNESS OF YOUR FOOD! I arrived around 2:30 and ordered my usual and the fish was petrified! Obviously it was either cooked earlier that day for lunch or it's set under the heat lamp to where it was a petrified fish fillet. Customer service was great but the food was not. I called the district manager he said he'll check into it. Don't bother calling up to the restaurant cuz I always take the phone off the hook. That's how concerned they are, or they get so many complaints they just leave it off the hook.
Atmosphere: 3
Food: 1
Service: 5
The DoorDash prices are triple the actual price.
Atmosphere: 3
Food: 3
Service: 1
Very slow set in drive thru for 18 mins and was told to wait please after I got to the attempt to place my order it's not he first time I just left very disappointed
Atmosphere: 1
Food: 4
Service: 1
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