I love the strawberry banana smoothies and their jerk chicken wraps are amazing.
Atmosphere: 4
Food: 5
Service: 5
Stefanie Furrow
I recently went through the drive-thru and had an absolutely wonderful experience that I felt deserved to be shared. From the moment I pulled up, everything about the visit exceeded my expectations. The service was not only prompt but also exceptionally friendly and genuine — something that can be rare in fast-paced environments like drive-thrus.
What really stood out to me, though, was the young woman who took my order and made my drink. Her name was Kate, and I honestly can’t say enough good things about how kind, attentive, and professional she was throughout the entire interaction. Even though there were other cars in line and I could tell it was a busy time, she still made me feel like I was the only customer there.
When I placed my order, she listened carefully, repeated everything back clearly, and even offered a few kind suggestions when I asked about the smoothies. Her tone was warm, welcoming, and truly sweet — not robotic or rushed in the slightest. That kind of customer service makes a huge difference, especially when you’re just expecting a quick stop for a drink.
What impressed me even more was that Kate didn’t just take my order — she also prepared my cherry limeade smoothie herself. And let me tell you, it was perfect. Cold, refreshing, just the right balance of tart and sweet, and made with visible care. I don’t know what kind of magic she used back there, but it was hands-down one of the best smoothies I’ve ever had from any drive-thru. You could tell she put effort into it, and it wasn’t just “thrown together” like at some places.
Before I drove off, she handed me my drink with a big, genuine smile and wished me a great day in a way that actually felt sincere. It was such a small gesture, but it really left a lasting impression.
In a world where customer service often feels rushed or impersonal, Kate reminded me that there are still people out there who take pride in their work and genuinely care about creating a positive experience for others. Her attitude and attention to detail made my day, and I truly hope she gets recognized for the great work she’s doing.
Atmosphere: 5
Food: 5
Service: 5
D B
Afternoon shift is not my favorite. Where are my blueberries in my blueberry bliss?
Atmosphere: 3
Food: 5
Service: 3
T L
Caring and attentive. Makes up for any mistakes quickly.
Atmosphere: 4
Food: 4
Service: 4
Debbie Lecompte
Did not get what I ordered , I paid for extra coconut DID NOT GET ANY coconut..was straight up banana..very nasty tried tell them but thay wanted to close instead of taken care of the problem
Food: 1
Service: 1
Sandra Rahe
The smoothie was very good and the service was fast. I will go back for sure.
Atmosphere: 5
Service: 5
Kyle Collins
Fast, friendly service
Atmosphere: 5
Food: 5
Service: 5
Montana Leal
We love Tropical Cafe! The portions are perfect & the flavors never miss! Their staff are always friendly & helpful. 10/10 highly recommend. 👌🏻
Bmx “hunk420” Rider
Says it fresh but everything is frozen including fruits, meats and vegetables
Atmosphere: 1
Food: 1
Service: 1
A R
This tropical smoothie needs an overhaul. I worked for a different one and nothing is made right AT ALL. corn is DRY with very little sauce, smoothie is way watered down, and management doesn't take the phone calls to discuss this. You can absolutely tell that it's not fresh (corn has to be from last week), prep isn't been done as it should, and things aren't being flipped.the owner believes that it's made fresh daily but they have no way of knowing what isn't getting thrown out daily if not sold and how long it sits or if it's dated wrong. SOMEBODY is not doing their job and things are spoiling. Worst $13 I've spent on lunch
WOW the size of the wraps are half the size now!!!! How sad 😔 My favorite place, I will no longer return to your greedy place. Look how tiny they are now. Way over priced for this size
I love the strawberry banana smoothies and their jerk chicken wraps are amazing.
Atmosphere: 4
Food: 5
Service: 5
I recently went through the drive-thru and had an absolutely wonderful experience that I felt deserved to be shared. From the moment I pulled up, everything about the visit exceeded my expectations. The service was not only prompt but also exceptionally friendly and genuine — something that can be rare in fast-paced environments like drive-thrus.
What really stood out to me, though, was the young woman who took my order and made my drink. Her name was Kate, and I honestly can’t say enough good things about how kind, attentive, and professional she was throughout the entire interaction. Even though there were other cars in line and I could tell it was a busy time, she still made me feel like I was the only customer there.
When I placed my order, she listened carefully, repeated everything back clearly, and even offered a few kind suggestions when I asked about the smoothies. Her tone was warm, welcoming, and truly sweet — not robotic or rushed in the slightest. That kind of customer service makes a huge difference, especially when you’re just expecting a quick stop for a drink.
What impressed me even more was that Kate didn’t just take my order — she also prepared my cherry limeade smoothie herself. And let me tell you, it was perfect. Cold, refreshing, just the right balance of tart and sweet, and made with visible care. I don’t know what kind of magic she used back there, but it was hands-down one of the best smoothies I’ve ever had from any drive-thru. You could tell she put effort into it, and it wasn’t just “thrown together” like at some places.
Before I drove off, she handed me my drink with a big, genuine smile and wished me a great day in a way that actually felt sincere. It was such a small gesture, but it really left a lasting impression.
In a world where customer service often feels rushed or impersonal, Kate reminded me that there are still people out there who take pride in their work and genuinely care about creating a positive experience for others. Her attitude and attention to detail made my day, and I truly hope she gets recognized for the great work she’s doing.
Atmosphere: 5
Food: 5
Service: 5
Afternoon shift is not my favorite. Where are my blueberries in my blueberry bliss?
Atmosphere: 3
Food: 5
Service: 3
Caring and attentive. Makes up for any mistakes quickly.
Atmosphere: 4
Food: 4
Service: 4
Did not get what I ordered , I paid for extra coconut DID NOT GET ANY coconut..was straight up banana..very nasty tried tell them but thay wanted to close instead of taken care of the problem
Food: 1
Service: 1
The smoothie was very good and the service was fast. I will go back for sure.
Atmosphere: 5
Service: 5
Fast, friendly service
Atmosphere: 5
Food: 5
Service: 5
We love Tropical Cafe! The portions are perfect & the flavors never miss! Their staff are always friendly & helpful. 10/10 highly recommend. 👌🏻
Says it fresh but everything is frozen including fruits, meats and vegetables
Atmosphere: 1
Food: 1
Service: 1
This tropical smoothie needs an overhaul. I worked for a different one and nothing is made right AT ALL. corn is DRY with very little sauce, smoothie is way watered down, and management doesn't take the phone calls to discuss this. You can absolutely tell that it's not fresh (corn has to be from last week), prep isn't been done as it should, and things aren't being flipped.the owner believes that it's made fresh daily but they have no way of knowing what isn't getting thrown out daily if not sold and how long it sits or if it's dated wrong. SOMEBODY is not doing their job and things are spoiling. Worst $13 I've spent on lunch
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Always friendly always yummy .
Atmosphere: 4
Food: 4
Service: 4
Order was wrong
Atmosphere: 5
Food: 5
Service: 1
WOW the size of the wraps are half the size now!!!! How sad 😔 My favorite place, I will no longer return to your greedy place. Look how tiny they are now. Way over priced for this size
Mess up on order too often
Atmosphere: 3
Food: 3
Service: 3
Absolutely amazing food
Atmosphere: 3
Food: 5
Service: 5
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