The waitress took my order and brought my food back to me. I had to ask for silverware. She brought it to me. I had to ask another waitress for a refill on coffee. The other waitress brought me a refill. My waitress NEVER checked on me again. When I looked around to see how many other customers there were, there were 6 booths with people. Me and another man in different booths on one side of the restaurant. When I had finished eating I sat in the booth long enough to type this entire comment. I eat at Jimmy’s Egg a lot, this was by far the worst service I have ever received.
Kathy Rohr
No wait to be seated, quick service and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Sierra Woods
They were so kind to us!
Atmosphere: 5
Food: 5
Service: 5
April Stephens
Shelly was out server she is very accommodating. It was my little birthday and she took good care of us. ;)
Atmosphere: 5
Food: 5
Service: 5
K
Jimmy’s Egg – Newcastle, OK
I’ve been a loyal customer of Jimmy’s Egg for years and have always enjoyed the food and friendly service. Unfortunately, my recent experiences at the Newcastle location have been very disappointing due to serious management issues.
In the past month, it appears that most of the staff has either quit or been terminated, including the assistant manager. Many of the servers who had been consistently kind and attentive are now gone. During recent visits, I’ve observed remaining staff members appearing stressed and upset, even to the point of tears.
When I shared my concerns with what I believe was the district manager, he was confrontational and dismissive, ultimately walking away mid-conversation. He claimed employees were let go for having “bad attitudes” or “speaking poorly” about the restaurant, but based on my observations, it seems these employees were simply unhappy with poor treatment and a toxic work environment.
Ironically, management often speaks negatively about employees in front of others, creating a very uncomfortable atmosphere. On my last visit, I witnessed managers standing with folded arms, sternly watching staff throughout their shifts — it gave the restaurant an unwelcoming, almost punitive feel.
In addition, the cleanliness standards have noticeably declined. I had to check multiple coffee cups before finding one that was actually clean.
I truly love Jimmy’s Egg and hope upper management or ownership takes this feedback seriously. The issue is not with the employees — it’s with leadership that appears abusive, unsupportive, and unprofessional.
Your team members deserve respect and a safe, positive workplace. Please address this before more loyal staff and customers walk away.
Atmosphere: 1
Food: 3
Service: 1
Nightwolf19790750 Nishoba79
Quiet, comfortable, relaxing, the staff was great, I’m going to come back more often peaceful atmosphere. No drama. A little bit pricey but for the peace and quiet
Atmosphere: 5
Food: 5
Service: 5
Tony Stefanski
I was pleasantly surprised at this quick stop. The Biscuits were really good. The Gravy was different than what I am used to, but it was good. The Eggs were cooked perfectly. I am grateful for that.
Atmosphere: 3
Food: 4
Service: 4
Vicki Weyrough
Blond cook with long ponytail needs to wear a net or tied up. Very disorganized wait staff. No one has their own station.
Harold Jessie
Great waitress
Atmosphere: 5
Food: 5
Service: 5
Tony Miracle
It has been a long time since I have experienced such hospitality. Our motorcycly ministry event to support a sobriety house was cancelled due to weather. We showed up looking for shelter from the storm, a group of about 20 people. I watched the manager Catelyn spring into action even asking one of their regulars if they would be willing to relocate to accomodate us. They made it happen, and were gracious to us even after they found out only a few of us were ordering food. Truthfully, accomodating us was probably bad for business, and they did it full of smiles. Cant wait to stop through in the future to honor their kindness!
Probably the most chaotic and slow service I've ever got at a Jimmy's Egg. Food came out at random, not one person got their full order at once, for our party of 5, had to remind the server of missing items, a couple times. Servers were nice as they could be. So I'm assuming the kitchen staff doesn't know how to time orders to come out all at once
Atmosphere: 4
Food: 4
Service: 2
Rebecca Walker
This location gave my whole family good poisoning.
Atmosphere: 5
Food: 1
Service: 5
Josh Heath
2 different visits both times ignored by staff.
Atmosphere: 1
Food: 2
Service: 1
Tami Lindley
Always a great place to eat! Food & service 5 🤩
Atmosphere: 5
Food: 5
Service: 5
Roberto
Nice place to eat. Been here many times and service has always been good. I've had breakfast and lunch, never really know until I get there on what I'm going to have. Today our server was Rebecca and she was so nice. Sorry no pics I was hungry and just ate!
The waitress took my order and brought my food back to me. I had to ask for silverware. She brought it to me. I had to ask another waitress for a refill on coffee. The other waitress brought me a refill. My waitress NEVER checked on me again. When I looked around to see how many other customers there were, there were 6 booths with people. Me and another man in different booths on one side of the restaurant. When I had finished eating I sat in the booth long enough to type this entire comment. I eat at Jimmy’s Egg a lot, this was by far the worst service I have ever received.
No wait to be seated, quick service and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
They were so kind to us!
Atmosphere: 5
Food: 5
Service: 5
Shelly was out server she is very accommodating. It was my little birthday and she took good care of us. ;)
Atmosphere: 5
Food: 5
Service: 5
Jimmy’s Egg – Newcastle, OK
I’ve been a loyal customer of Jimmy’s Egg for years and have always enjoyed the food and friendly service. Unfortunately, my recent experiences at the Newcastle location have been very disappointing due to serious management issues.
In the past month, it appears that most of the staff has either quit or been terminated, including the assistant manager. Many of the servers who had been consistently kind and attentive are now gone. During recent visits, I’ve observed remaining staff members appearing stressed and upset, even to the point of tears.
When I shared my concerns with what I believe was the district manager, he was confrontational and dismissive, ultimately walking away mid-conversation. He claimed employees were let go for having “bad attitudes” or “speaking poorly” about the restaurant, but based on my observations, it seems these employees were simply unhappy with poor treatment and a toxic work environment.
Ironically, management often speaks negatively about employees in front of others, creating a very uncomfortable atmosphere. On my last visit, I witnessed managers standing with folded arms, sternly watching staff throughout their shifts — it gave the restaurant an unwelcoming, almost punitive feel.
In addition, the cleanliness standards have noticeably declined. I had to check multiple coffee cups before finding one that was actually clean.
I truly love Jimmy’s Egg and hope upper management or ownership takes this feedback seriously. The issue is not with the employees — it’s with leadership that appears abusive, unsupportive, and unprofessional.
Your team members deserve respect and a safe, positive workplace. Please address this before more loyal staff and customers walk away.
Atmosphere: 1
Food: 3
Service: 1
Quiet, comfortable, relaxing, the staff was great, I’m going to come back more often peaceful atmosphere. No drama. A little bit pricey but for the peace and quiet
Atmosphere: 5
Food: 5
Service: 5
I was pleasantly surprised at this quick stop. The Biscuits were really good. The Gravy was different than what I am used to, but it was good. The Eggs were cooked perfectly. I am grateful for that.
Atmosphere: 3
Food: 4
Service: 4
Blond cook with long ponytail needs to wear a net or tied up. Very disorganized wait staff. No one has their own station.
Great waitress
Atmosphere: 5
Food: 5
Service: 5
It has been a long time since I have experienced such hospitality. Our motorcycly ministry event to support a sobriety house was cancelled due to weather. We showed up looking for shelter from the storm, a group of about 20 people. I watched the manager Catelyn spring into action even asking one of their regulars if they would be willing to relocate to accomodate us. They made it happen, and were gracious to us even after they found out only a few of us were ordering food. Truthfully, accomodating us was probably bad for business, and they did it full of smiles. Cant wait to stop through in the future to honor their kindness!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Probably the most chaotic and slow service I've ever got at a Jimmy's Egg. Food came out at random, not one person got their full order at once, for our party of 5, had to remind the server of missing items, a couple times. Servers were nice as they could be. So I'm assuming the kitchen staff doesn't know how to time orders to come out all at once
Atmosphere: 4
Food: 4
Service: 2
This location gave my whole family good poisoning.
Atmosphere: 5
Food: 1
Service: 5
2 different visits both times ignored by staff.
Atmosphere: 1
Food: 2
Service: 1
Always a great place to eat! Food & service 5 🤩
Atmosphere: 5
Food: 5
Service: 5
Nice place to eat. Been here many times and service has always been good. I've had breakfast and lunch, never really know until I get there on what I'm going to have. Today our server was Rebecca and she was so nice. Sorry no pics I was hungry and just ate!
Atmosphere: 5
Food: 5
Service: 5
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