How is this place still open!!!!! Just went tonight this makes the 3rd time and each time I drove off... they never have children. HORRIBLE HORRIBLE HORRIBLE
Atmosphere: 1
Food: 1
Service: 1
Allyson Bevis
This is the worst kfc I have ever had. Doordashed some the other day, and holy crap. The chicken wasn’t even edible, everything tasted awful. Never again. Needs new management ASAP.
Food: 1
Stephanie Bennett
We spent $40 for our chicken bucket to look like this. All the chicken was falling apart and it was almost slimy feeling. Worst experience we’ve ever had here. We couldn’t even eat the chicken it was so awful.
Atmosphere: 1
Food: 1
Service: 1
Fiftyseven Chevy
Complete train wreck of a franchise and based upon customer reviews the owners couldn't care less. This place started out bad years ago and has done nothing but get worse. Perfect example of corporate incompetence.
Atmosphere: 1
Food: 1
Service: 1
G B
Last week I ordered a family meal. Drove home. No biscuits! I ordered original and got extra crispy. I decided to remove the meat and make chicken salad. So tired of this place. Food is not that good. But in Newcastle we don't have many choices. It disappoints time after time.
Food: 2
Service: 1
PLK
Went back to restaurant after talking to their corporate offices about a food issue. Jeff in corporate, said the company wanted to rectify the issue and offered replacement of food or refund. I accepted a refund from the manager. I will return to that place of business as they rectified the issue.
Atmosphere: 5
Food: 1
Service: 5
breanna luman
this place is disgusting spent $60 on a meal got all the way home and it’s trash they won’t even answer the phone for em to make a complaint. my food was cold asf my biscuits hard as a mf and my chicken tenders were bone dry.
Atmosphere: 1
Food: 1
Service: 1
Beau
I have tried and tried the Newcastle store. Always “ out “ of stuff. If young kids don’t want to be “ customer friendly “ don’t work there. I just purchase a 5pc tenders meal. Tenders are small / no taste / could not get baked Mac “‘out”. I WILL DO MY DAMDEST NOT TO RETURN !
Atmosphere: 1
Food: 2
Service: 2
DoT
Sunday at noon and from the reviews I was leery to try. Wonderful service. Super friendly cashier. Customer in front of me, staff came out to share length of time to complete his order fresh. I placed a second order for cherry poppers, they announced length of time on something, cashier came out to update me. Best experience of ANY kfc in a long time. I trust the food is as tasty as I remember and if not I’ll be back to update this review.
did a doordash order and it was cancelled, which is whatever. however it took them an hour to finally decide to cancel the order. had a feeling i should’ve just cancelled myself but didn’t. call me spoiled but was a total waste of time that i could’ve used elsewhere.
Atmosphere: 1
Food: 2
Service: 1
Stephen Gardner
Super quick and lobby was open. I appreciate the great service.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes No Gravy, Fried Chicken, Cole Slaw
L L
👍👍👍
Atmosphere: 2
Food: 5
Service: 5
Abby Ritt
Was doing a DoorDash was told to pull forward so I did. I waited about 20 minutes pulling the drive-through again and asked how long it is going to take for my order and all they told me is no. I will never pick up a DoorDash from this place and I will not recommend you going and eating at this place
I am not the type to just come up and post bad reviews but this one got me becuz me and my husband have ordered here before and have not had good experiences so I will not be ordering from here again my husband ordered our food from DoorDash at 9:30 and the worker kept having our dasher cancel our order until one finally told us the problem and when I called up there the manager said that she let the cook go home early and they are out of chicken and that they can not refund me the order why accept the order if u can not serve food only drinks and we spent $20 dollars to not get our food
How is this place still open!!!!! Just went tonight this makes the 3rd time and each time I drove off... they never have children. HORRIBLE HORRIBLE HORRIBLE
Atmosphere: 1
Food: 1
Service: 1
This is the worst kfc I have ever had. Doordashed some the other day, and holy crap. The chicken wasn’t even edible, everything tasted awful. Never again. Needs new management ASAP.
Food: 1
We spent $40 for our chicken bucket to look like this. All the chicken was falling apart and it was almost slimy feeling. Worst experience we’ve ever had here. We couldn’t even eat the chicken it was so awful.
Atmosphere: 1
Food: 1
Service: 1
Complete train wreck of a franchise and based upon customer reviews the owners couldn't care less. This place started out bad years ago and has done nothing but get worse. Perfect example of corporate incompetence.
Atmosphere: 1
Food: 1
Service: 1
Last week I ordered a family meal. Drove home. No biscuits! I ordered original and got extra crispy. I decided to remove the meat and make chicken salad. So tired of this place. Food is not that good. But in Newcastle we don't have many choices. It disappoints time after time.
Food: 2
Service: 1
Went back to restaurant after talking to their corporate offices about a food issue. Jeff in corporate, said the company wanted to rectify the issue and offered replacement of food or refund. I accepted a refund from the manager. I will return to that place of business as they rectified the issue.
Atmosphere: 5
Food: 1
Service: 5
this place is disgusting spent $60 on a meal got all the way home and it’s trash they won’t even answer the phone for em to make a complaint. my food was cold asf my biscuits hard as a mf and my chicken tenders were bone dry.
Atmosphere: 1
Food: 1
Service: 1
I have tried and tried the Newcastle store. Always “ out “ of stuff.
If young kids don’t want to be “ customer friendly “ don’t work there.
I just purchase a 5pc tenders meal.
Tenders are small / no taste / could not get baked Mac “‘out”.
I WILL DO MY DAMDEST NOT TO RETURN !
Atmosphere: 1
Food: 2
Service: 2
Sunday at noon and from the reviews I was leery to try. Wonderful service. Super friendly cashier. Customer in front of me, staff came out to share length of time to complete his order fresh. I placed a second order for cherry poppers, they announced length of time on something, cashier came out to update me. Best experience of ANY kfc in a long time. I trust the food is as tasty as I remember and if not I’ll be back to update this review.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cole Slaw
It was awesome keep it up team
Parking: Parking was clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
Restaurantji Recommends
did a doordash order and it was cancelled, which is whatever. however it took them an hour to finally decide to cancel the order. had a feeling i should’ve just cancelled myself but didn’t. call me spoiled but was a total waste of time that i could’ve used elsewhere.
Atmosphere: 1
Food: 2
Service: 1
Super quick and lobby was open. I appreciate the great service.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes No Gravy, Fried Chicken, Cole Slaw
👍👍👍
Atmosphere: 2
Food: 5
Service: 5
Was doing a DoorDash was told to pull forward so I did. I waited about 20 minutes pulling the drive-through again and asked how long it is going to take for my order and all they told me is no. I will never pick up a DoorDash from this place and I will not recommend you going and eating at this place
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mashed Potatoes & Gravy, Chicken Sandwich
I am not the type to just come up and post bad reviews but this one got me becuz me and my husband have ordered here before and have not had good experiences so I will not be ordering from here again my husband ordered our food from DoorDash at 9:30 and the worker kept having our dasher cancel our order until one finally told us the problem and when I called up there the manager said that she let the cook go home early and they are out of chicken and that they can not refund me the order why accept the order if u can not serve food only drinks and we spent $20 dollars to not get our food
Atmosphere: 1
Food: 1
Service: 1
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