This McDonald's is ridiculous. The women that work there are rude. It's been that way for years. I seriously asked for the manager's names and she closed the window and would not open it with a whole line waiting behind me. I sat there for two minutes on my horn, waiting for them to open the window. If I could post the video I would, but it won't let me post a video so here is a picture of the manager, who stood there with the window closed and would not open it while she made everyone wait in line behind me.
Service: 1
James
Horrible experience never come here. They put onions on my food after telling them no onions. It came out with opinions. I'm very allergic to onions and I told her that. The food came right back out with less onions. It was obvious they half way attempted to scrap the onions off. I broke off just from opening the food to look if there was onions. Manager was very rude.
Atmosphere: 1
Food: 1
Service: 1
Chris Johnson
It's good!
Lauren Antrim
I only go to this location because it’s on my way up to work and pretty convenient. I request through the app specifically to remove onions from my burgers and the last few times I have gone the burgers are covered in onions so I am unable to eat them. Since I work night shift I can’t leave to have them fix the order so I don’t have food I can eat and I’m out of money. It’s not hard to remove onions from an order… they put the stickers on the burgers saying “NO ONIONS” on burgers that are covered in onions. Needless to say I won’t be back.
Atmosphere: 1
Food: 1
Service: 1
qualitypudding
Just went there yesterday morning. We both got food poisoning.
We ordered : double cheeseburger with bacon chicken nuggets chicken strips chicken sandwich
Atmosphere: 1
Food: 1
Service: 1
HEATH CASTOR
This HAS to be one of the worst McDs locations in the world. Giving the other reviews for this location, it’s easy to understand why. Every single time I swing by here, it’s always something. Last time they questioned me about the order I placed through their own app. Like literally, look at the order. Why are you asking me? After I had already paid. The drive thru staff is the absolute worst. Other time I was in there, I had to wait forever after ordering my food in the app. Today, my app said it was ready and I went in and still had to wait an additional five minutes. Then, when I get home they had to bravery to half way fill my fries on a LARGE order. This Newcastle location needs more training, and a different set of managers. I will say, there was a nice polite young man running the register and grabbing food. He should be the manager. If you’re hungry, just go elsewhere or you’ll have some big McRegrets trust me. This location SUCKS!
Food: 2
Service: 1
Vickie Taylor
First didn't give us a spoon for the oatmeal, then the wrong breakfast sandwich, went in the person working the counter got a attitude with us and told us just go to a different McDonald's and they still didn't get the sandwich correct but wasn't going back in to deal with that.
Rick Taylor
Food thru the drive through is allways incorrect & when you go in the manager gives you attitude aftr ignoring you for several minutes.
Christopher Lindsey
I dont recommend this garbage to anyone eat a salad and have a healthy day
Atmosphere: 3
Food: 2
Service: 5
Preston Northcliff
It’s McDonald’s not gourmet restaurant. I usually just put 20.00 dollars on the counter and say give what ever because you are going to mess the simplest orders up anyway. So I try to avoid McDonald’s at all cost
The order area & dinning area were both clean. The cashier was friendly & polite. Was very surprised to see that this McDonald's didn't have a fountondrink machine in the dinning area. The food was prepared in average time & the food tasted just as was expected. I don't know why all of the fast-food restaurants seem to do this now but, if I've taken the time to park my vehicle, get out, walk in & order. Unless you ask me or I tell you that i ordering my food to go, then put the food on a tray & not in a bag. If I want my food in a bag I would have went through the drive through to order. Not just this McDonald's does that. It seems to be a problem at most fast-food restaurants these days.
Atmosphere: 4
Food: 5
Service: 4
Brynley Braydon
Not into eating people meat. Dr.Pepper seemed harmless so that's what I got.
Atmosphere: 5
Food: 1
Service: 5
Evan Couch
I swear at this point, the workers here intentionally try to mess up your order, especially online app orders. Living and growing up near this location, I can count on ONE HAND how many times my orders have been completely correct and met with good service. 90% of the time either my order is wrong, they left something out, or service is just plain bad! It truly blows my mind. I only go here once a month at most now, when I'm in a pinch, and it truly blows my mind how EVERY SINGLE TIME, my order gets messed up!
Atmosphere: 1
Food: 2
Service: 1
Victoria M
We had waited 15 minutes to get our food and no one came to the register when we tried to order so we had to go to the kiosk. When we got our food the people we were with didn't get their drinks at all.
This McDonald's is ridiculous. The women that work there are rude. It's been that way for years. I seriously asked for the manager's names and she closed the window and would not open it with a whole line waiting behind me. I sat there for two minutes on my horn, waiting for them to open the window. If I could post the video I would, but it won't let me post a video so here is a picture of the manager, who stood there with the window closed and would not open it while she made everyone wait in line behind me.
Service: 1
Horrible experience never come here. They put onions on my food after telling them no onions. It came out with opinions. I'm very allergic to onions and I told her that. The food came right back out with less onions. It was obvious they half way attempted to scrap the onions off. I broke off just from opening the food to look if there was onions. Manager was very rude.
Atmosphere: 1
Food: 1
Service: 1
It's good!
I only go to this location because it’s on my way up to work and pretty convenient. I request through the app specifically to remove onions from my burgers and the last few times I have gone the burgers are covered in onions so I am unable to eat them. Since I work night shift I can’t leave to have them fix the order so I don’t have food I can eat and I’m out of money. It’s not hard to remove onions from an order… they put the stickers on the burgers saying “NO ONIONS” on burgers that are covered in onions. Needless to say I won’t be back.
Atmosphere: 1
Food: 1
Service: 1
Just went there yesterday morning. We both got food poisoning.
We ordered :
double cheeseburger with bacon
chicken nuggets
chicken strips
chicken sandwich
Atmosphere: 1
Food: 1
Service: 1
This HAS to be one of the worst McDs locations in the world. Giving the other reviews for this location, it’s easy to understand why. Every single time I swing by here, it’s always something. Last time they questioned me about the order I placed through their own app. Like literally, look at the order. Why are you asking me? After I had already paid. The drive thru staff is the absolute worst. Other time I was in there, I had to wait forever after ordering my food in the app. Today, my app said it was ready and I went in and still had to wait an additional five minutes. Then, when I get home they had to bravery to half way fill my fries on a LARGE order. This Newcastle location needs more training, and a different set of managers. I will say, there was a nice polite young man running the register and grabbing food. He should be the manager. If you’re hungry, just go elsewhere or you’ll have some big McRegrets trust me. This location SUCKS!
Food: 2
Service: 1
First didn't give us a spoon for the oatmeal, then the wrong breakfast sandwich, went in the person working the counter got a attitude with us and told us just go to a different McDonald's and they still didn't get the sandwich correct but wasn't going back in to deal with that.
Food thru the drive through is allways incorrect & when you go in the manager gives you attitude aftr ignoring you for several minutes.
I dont recommend this garbage to anyone eat a salad and have a healthy day
Atmosphere: 3
Food: 2
Service: 5
It’s McDonald’s not gourmet restaurant. I usually just put 20.00 dollars on the counter and say give what ever because you are going to mess the simplest orders up anyway. So I try to avoid McDonald’s at all cost
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Food was hot.
Atmosphere: 4
Food: 5
Service: 4
The order area & dinning area were both clean. The cashier was friendly & polite. Was very surprised to see that this McDonald's didn't have a fountondrink machine in the dinning area. The food was prepared in average time & the food tasted just as was expected. I don't know why all of the fast-food restaurants seem to do this now but, if I've taken the time to park my vehicle, get out, walk in & order. Unless you ask me or I tell you that i ordering my food to go, then put the food on a tray & not in a bag. If I want my food in a bag I would have went through the drive through to order. Not just this McDonald's does that. It seems to be a problem at most fast-food restaurants these days.
Atmosphere: 4
Food: 5
Service: 4
Not into eating people meat. Dr.Pepper seemed harmless so that's what I got.
Atmosphere: 5
Food: 1
Service: 5
I swear at this point, the workers here intentionally try to mess up your order, especially online app orders. Living and growing up near this location, I can count on ONE HAND how many times my orders have been completely correct and met with good service. 90% of the time either my order is wrong, they left something out, or service is just plain bad! It truly blows my mind. I only go here once a month at most now, when I'm in a pinch, and it truly blows my mind how EVERY SINGLE TIME, my order gets messed up!
Atmosphere: 1
Food: 2
Service: 1
We had waited 15 minutes to get our food and no one came to the register when we tried to order so we had to go to the kiosk. When we got our food the people we were with didn't get their drinks at all.
Atmosphere: 4
Food: 5
Service: 1
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