I'm sorry but we have tried many times and each time we visit there's always missing items from our order. If anyone goes here please check your bag before leaving or you will not get what you paid for.
alliah feb
Did a mobile order. Picked it up at the window left had to go back for a fork for biscuits and gravy. The biscuit in my biscuit and gravy was so hard I couldn’t bite it. My bagel sandwich tasted like it was made 5 hours ago. Caramel macchiato had zero coffee in it. Like none, it was white, might as well have been milk with a whole lot of caramel. Idk if they ran out of coffee or what. Won’t be ever going back to this McDonalds. Worst one I’ve been to in a while.
Atmosphere: 1
Food: 1
Service: 1
Brandy Colyer
SLOW!!!!!
Atmosphere: 3
Food: 5
Service: 1
Catbrat
Every time I come here It’s like they’re almost gonna mess up my order cause they almost mess it up at the drive thru but it’s always perfect when I check my bag. The food is fresh. The customer service is on point. The service is fast! I give this McDonald’s a 10/10. We even came last night a not realizing 30 minutes before they closed and they didn’t run out of any of their food it was just a small wait. I’m happy with this location!
Atmosphere: 5
Food: 5
Service: 5
B Key
Always fresh, always clean, always good
many other restaurants in Newcastle could take lessons..... someone is constantly cleaning even the parking lot every morning.... first class operation. From everything I see
Atmosphere: 5
Food: 5
Service: 5
Alex Luv
Went to this location 2 separate times and both times my code on the McDonald’s app did not work and the manager Pattie Hernandez gave me SUCH a problem and gave an insane amount of attitude. The second time she straight up refused to come talk to me about it. Absolutely would not recommend this location to anyone unless you want to waste your time and money! Don’t become a manager if you cannot do a managers job.
Atmosphere: 1
Food: 1
Service: 1
Jessica Williams
Always great, accurate service with kind people at the window!
Atmosphere: 5
Food: 5
Service: 5
Revelation6_7-8
August 4th 2025 7:48pm Whole place smells like a restroom.
G B
Food is consistent at least.
Food: 4
Service: 4
Tim Sikes
Very difficult to understand the person on the drive through. Food was typical McDonald's. Hard to less up. I didn't get what I ordered but had driven off amd because I had to wait order, I didn't have time to go back.
This location is terrible at serving food in a reasonable amount of time. I've been parked and forgotten about for 10+ minutes more than once. I keep giving them another chance because of the limited local options.
Atmosphere: 1
Food: 3
Service: 1
David Lemons
Friendly, easy app, very fast. Does not have a fountain kiosk area, only straws, napkins, etc. Nice, clean stop near Walmart.
Atmosphere: 5
Food: 5
Service: 5
The Upscale Gypsy Hippie Queen J3doubleN
Ways a comforting place in my eyes no matter where I am in life thank u
Atmosphere: 5
Food: 5
Service: 5
Ben Williams
This McDonald's *never* gets my order right. Even when using the app.
I'm sorry but we have tried many times and each time we visit there's always missing items from our order. If anyone goes here please check your bag before leaving or you will not get what you paid for.
Did a mobile order. Picked it up at the window left had to go back for a fork for biscuits and gravy. The biscuit in my biscuit and gravy was so hard I couldn’t bite it. My bagel sandwich tasted like it was made 5 hours ago. Caramel macchiato had zero coffee in it. Like none, it was white, might as well have been milk with a whole lot of caramel. Idk if they ran out of coffee or what. Won’t be ever going back to this McDonalds. Worst one I’ve been to in a while.
Atmosphere: 1
Food: 1
Service: 1
SLOW!!!!!
Atmosphere: 3
Food: 5
Service: 1
Every time I come here It’s like they’re almost gonna mess up my order cause they almost mess it up at the drive thru but it’s always perfect when I check my bag. The food is fresh. The customer service is on point. The service is fast! I give this McDonald’s a 10/10. We even came last night a not realizing 30 minutes before they closed and they didn’t run out of any of their food it was just a small wait. I’m happy with this location!
Atmosphere: 5
Food: 5
Service: 5
Always fresh, always clean, always good
many other restaurants in Newcastle could take lessons..... someone is constantly cleaning even the parking lot every morning.... first class operation. From everything I see
Atmosphere: 5
Food: 5
Service: 5
Went to this location 2 separate times and both times my code on the McDonald’s app did not work and the manager Pattie Hernandez gave me SUCH a problem and gave an insane amount of attitude. The second time she straight up refused to come talk to me about it. Absolutely would not recommend this location to anyone unless you want to waste your time and money! Don’t become a manager if you cannot do a managers job.
Atmosphere: 1
Food: 1
Service: 1
Always great, accurate service with kind people at the window!
Atmosphere: 5
Food: 5
Service: 5
August 4th 2025 7:48pm
Whole place smells like a restroom.
Food is consistent at least.
Food: 4
Service: 4
Very difficult to understand the person on the drive through. Food was typical McDonald's. Hard to less up. I didn't get what I ordered but had driven off amd because I had to wait order, I didn't have time to go back.
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
This location is terrible at serving food in a reasonable amount of time. I've been parked and forgotten about for 10+ minutes more than once. I keep giving them another chance because of the limited local options.
Atmosphere: 1
Food: 3
Service: 1
Friendly, easy app, very fast.
Does not have a fountain kiosk area, only straws, napkins, etc.
Nice, clean stop near Walmart.
Atmosphere: 5
Food: 5
Service: 5
Ways a comforting place in my eyes no matter where I am in life thank u
Atmosphere: 5
Food: 5
Service: 5
This McDonald's *never* gets my order right. Even when using the app.
Atmosphere: 2
Food: 3
Service: 1
It's McDonald's
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