Great location with awesome customer service! Employees are always friendly and the manager is wonderful. Brittany and her staff are amazing. Store is always clean and the food quality is the best. Brittany keeps the vibe friendly and inviting. She is always smiling and willing to help get the customer what they need. This location is my favorite in the owasso area
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Thompson
Brittany the manager on 86th street is very agressive with her guests. Slammed the drive through window because I told her I did not like the steak bites I had ordered they were completely burnt asked if I could switch it out for a sandwich instead she slammed the window and walked away. When she can back I asked to speak with a manager she said she was the manager. I told her she was acting very aggressive and defensive. I paid good money for the steak bites that are completely burnt and not edible and was just simply asking for a substitute. She started to arguing with me telling me well I didn’t have to give the free sandwich. I told her she did not need to be mean and slam the window with an attitude. That is not customer service. Please be kind to people next time and don’t take it so personally when someone tells you the food is burnt. Spoke with corporate about the situation.
Service: 1
Joel Johnson
The dude at the drive thru did a great job. Easy to understand. Got the order right. Fun to talk to while checking out in the drive thru. Good Kid!!!
Atmosphere: 5
Food: 5
Service: 5
Itz Leah
super friendly people, i see a few bad reviews in here and it’s just karen’s.. i worked at fast foods before And half of these people giving bad reviews Is mostly because of they having to be pulled up to a yellow line or they hear cussing.. Saw one review complaining about that they had to pull up to yellow line and they saw people getting their foods and they had to wait five minutes To get theirs and if anyone sees this, the only reason why people pull you up to yellow line So your food can be freshly hot and not cold. But super friendly people food was amazing and will be coming back here. me and my friends enjoyed it here, We sat in the dining area Enjoying our fresh food. There’s new workers here as well I realized that Because I have been Here multiple times since I lived by arbys and everyone’s super friendly and nice. I love the new people And manager.
Atmosphere: 5
Food: 5
Service: 5
Tyler Ewing
Food is amazing and affordable
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries
BobbyHill
This place was all right it could been better food was sloppy and not put together well and the service was just alright 👍
Atmosphere: 2
Food: 3
Service: 3
Dusty Wattenbarger
My only complaint is the coupons off tge app say cant be honored at this location & thats some bs. But not these folks fault. Good food nice people 👌
Atmosphere: 5
Food: 5
Service: 5
Lucinda
Showed up about a replacement order, girl in the drive through was a little rude, but I could tell after she was new and stressed so passed if off. But the assistant manager? Really don't think if you have to pass on one order off to them because you can't handle it the position isng for you. The amount of attitude and disrespect I was given was uncalled for and unprofessional. Me and my family will not be returning and I will be telling others not to go till management changes. Wrong industry to be in if your not good with people
John Ritchie
When we visited this Arby’s on Saturday, the restaurant was short staffed and it took quite a long time to get our order taken. The app was down due to a server issue on Arby’s side and they refused to match app coupons. Then the worst part of the meal came when me and my family got home to eat. A couple bites into the sandwich there was something hard and it almost choked me. It turned out to be a bread clip! To make matters worse when I made Arby’s corporate aware of the issue the day it happened they said they would send my issue to another team and it’s been silence from them for the last three days. You would think they would want to address this problem seriously and in a timely manner but it seems not. All this to say, this location needs to step it up and improve their quality control.
Atmosphere: 1
Food: 1
Service: 1
alissa green
Waited at the speaker to order for a good 10mins. Pulled up, paid, waited 5 mins, they had me pull up. They handed out 4 other orders in the drive thru and I waited. Yall I got 1 sandwich and fries. That is it. This management or staff gots to go. Their attitude was just the icing on the cake for me.
I will not be back. You’ll just shrug your shoulders and say that’s okay but it’s not. I brought my kids in so they could enjoy lunch. Only for the manager to be yelling and cussing the entire time. It made my children and myself uncomfortable.
Atmosphere: 1
Food: 1
Service: 1
John
SHUT IT DOWN. Could easily get another fast food restaurant placed there. The manger is a see you next Tuesday.
Great location with awesome customer service! Employees are always friendly and the manager is wonderful. Brittany and her staff are amazing. Store is always clean and the food quality is the best. Brittany keeps the vibe friendly and inviting. She is always smiling and willing to help get the customer what they need. This location is my favorite in the owasso area
Atmosphere: 5
Food: 5
Service: 5
Brittany the manager on 86th street is very agressive with her guests. Slammed the drive through window because I told her I did not like the steak bites I had ordered they were completely burnt asked if I could switch it out for a sandwich instead she slammed the window and walked away. When she can back I asked to speak with a manager she said she was the manager. I told her she was acting very aggressive and defensive. I paid good money for the steak bites that are completely burnt and not edible and was just simply asking for a substitute. She started to arguing with me telling me well I didn’t have to give the free sandwich. I told her she did not need to be mean and slam the window with an attitude. That is not customer service. Please be kind to people next time and don’t take it so personally when someone tells you the food is burnt. Spoke with corporate about the situation.
Service: 1
The dude at the drive thru did a great job. Easy to understand. Got the order right. Fun to talk to while checking out in the drive thru. Good Kid!!!
Atmosphere: 5
Food: 5
Service: 5
super friendly people, i see a few bad reviews in here and it’s just karen’s.. i worked at fast foods before And half of these people giving bad reviews Is mostly because of they having to be pulled up to a yellow line or they hear cussing.. Saw one review complaining about that they had to pull up to yellow line and they saw people getting their foods and they had to wait five minutes To get theirs and if anyone sees this, the only reason why people pull you up to yellow line So your food can be freshly hot and not cold. But super friendly people food was amazing and will be coming back here. me and my friends enjoyed it here, We sat in the dining area Enjoying our fresh food. There’s new workers here as well I realized that Because I have been Here multiple times since I lived by arbys and everyone’s super friendly and nice. I love the new people And manager.
Atmosphere: 5
Food: 5
Service: 5
Food is amazing and affordable
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries
This place was all right it could been better food was sloppy and not put together well and the service was just alright 👍
Atmosphere: 2
Food: 3
Service: 3
My only complaint is the coupons off tge app say cant be honored at this location & thats some bs. But not these folks fault. Good food nice people 👌
Atmosphere: 5
Food: 5
Service: 5
Showed up about a replacement order, girl in the drive through was a little rude, but I could tell after she was new and stressed so passed if off. But the assistant manager? Really don't think if you have to pass on one order off to them because you can't handle it the position isng for you. The amount of attitude and disrespect I was given was uncalled for and unprofessional. Me and my family will not be returning and I will be telling others not to go till management changes. Wrong industry to be in if your not good with people
When we visited this Arby’s on Saturday, the restaurant was short staffed and it took quite a long time to get our order taken. The app was down due to a server issue on Arby’s side and they refused to match app coupons. Then the worst part of the meal came when me and my family got home to eat. A couple bites into the sandwich there was something hard and it almost choked me. It turned out to be a bread clip! To make matters worse when I made Arby’s corporate aware of the issue the day it happened they said they would send my issue to another team and it’s been silence from them for the last three days. You would think they would want to address this problem seriously and in a timely manner but it seems not. All this to say, this location needs to step it up and improve their quality control.
Atmosphere: 1
Food: 1
Service: 1
Waited at the speaker to order for a good 10mins. Pulled up, paid, waited 5 mins, they had me pull up. They handed out 4 other orders in the drive thru and I waited. Yall I got 1 sandwich and fries. That is it. This management or staff gots to go. Their attitude was just the icing on the cake for me.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I will not be back. You’ll just shrug your shoulders and say that’s okay but it’s not. I brought my kids in so they could enjoy lunch. Only for the manager to be yelling and cussing the entire time. It made my children and myself uncomfortable.
Atmosphere: 1
Food: 1
Service: 1
SHUT IT DOWN. Could easily get another fast food restaurant placed there. The manger is a see you next Tuesday.
Atmosphere: 1
Food: 1
Service: 1
Godfoodservicepoliteclean.
Atmosphere: 1
Food: 5
Service: 5
Good food and helpful staff 👌
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fries, Roast Beef, Curly Fries
Friendly workers food was hot and prepared within a timely matter I had not compliants
Atmosphere: 4
Food: 4
Service: 4
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