Braum's Ice Cream & Dairy Store
11415 E 96th St N, Owasso
(918) 272-4770
Recent Reviews
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came in during a rush so i understand maybe being tense, but the older lady at the food window was passive aggressive and snappy. i am normally a very understanding reviewer, however she was rushing us when ordering and shut the window on us when we were trying to ask for braums sauce. Talon, who checked our order out was very polite and calm despite being in a rush, unlike the lady. Kudos to him. My experience today was extremely disappointing as this location usually has acceptable service. also, my shake had an entire scoop of unmixed ice cream at the bottom. Also, pretty sure they raised their prices :/
Good food and service at a reasonable price. What's not to like?
Chicken dinner??? Seriously?
Awesome
Love this place!!
I frequently visit this Braum’s a few times for week whether it be for food or groceries and the staff is WONDERFUL. Everyone is incredibly kind, attentive, and quick. I went tonight and got a double jalapeño pepper jack burger and it was 🤌🤌🤌🤌
Best Braum’s in the Tulsa area!! I also came back to this review to say that the young men Brandon and Talon who works in the grocery section deserves a raise! Great guys!
Customer service always lacks at this location. Food is 50/50. Last visit dry burger, milk shake that well I think they forgot the ice cream. Asked for a side of chipotle sauce for the dry burger to get told we don’t have that. I told them they literally have a breakfast burrito with it. Response I get is “oh we keep that in the back, sorry”
Please cook your fries longer
The staff was super friendly, the tables were clean, and the food and milk shake was good. I tried the bacon palmetto cheeseburger and butter pecan milkshake. The burger was interesting; worth trying once. The milkshake was perfect. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Bacon Cheeseburger
Ordered through the drive-thru, a medium chocolate milk and was served white milk with chocolate syrup. I went inside to get it fixed and the manager told me, with attitude that she watched the worker pour the chocolate milk and ensured that it didn’t have chocolate syrup. Then she just looked at me.. then said “So, what? Do you want me to pour it right in front of you?” There’s lots of ways to handle a situation like this and she was terribly unprofessional about it. The store wasn’t busy, there weren’t a lot of customers so being “stressed out” wasn’t apart of this interaction. Highly dissatisfied with my experience with THE MANAGER.
Restaurantji Recommends
Great ice cream and affordable 👌 😋
Worst possibly experience and the manager Sharon, how can such a rude person run a store. Wont be coming back
My cone was very stale
Wonderful. Always
Stopped in for a scoop after school clothes shopping. There's plenty of handicap parking and the lot was clean. The icecream was wonderful 😋 Plenty of tables and they all looked clean. The women's bathroom was clean and well stocked. Braums is the perfect place to finish out a stressful and Oklahoma hot day. Thanks Braums!
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