Put in a catering order. Went in at time it said it would be ready. Went to the counter and said I was there to pick up an order. Instead of checking on the order for the name given, the cashier simply told me when orders were ready they would be put on the shelf to the side. I waited by the shelf for around 15 minutes and nothing showed up and inquired about the order again as our was 20 minutes past when it should have been ready. The order had been sitting on the heating tray behind the counter the entire time I had been there. The employee asked if I needed any sauce and I replied "no, but next time someone comes in and gives a name for an order, instead of tossing them off to the side, actually check on it so they aren't needlessly waiting around while their food gets old". The employee handed over the food, said nothing and walked off. Not the typical customer service from a chick fil a. The managers need to step it up and get employees trained better.
Service: 1
Madisen Henry
I would definitely recommend this place to anyone the food is delicious and everyone here is so nice!
Cashless drive through is the dumbest thing i think ive ever heard of.. "It's for the safety of our 16 year old that stand outside with $300 in cash mainly" When there was NO ONE standing in the drive through. "It's been like that since September". OK that's irrelevant because I obviously haven't been here since before that to know this new stuff. So why put underage people outside to handle money to begin with? Have them pay when you hand them the food LIKE LITERALLY EVERYWHERE ELSE DOES. Then tell me my total was $18.51 in the drive through, won't take cash, makes me come inside to pay for it. Rings it up and says 19.50. The total for my order was literally on the bag and I got over charged and had to park and come inside to pay. I just left. Not even worth arguing over. I just won't be back. The foods not even worth it. Why over charge when my total is on the bag. Put another register in the pick up window, problem solved.
Shawn Brown
One of the best Chic Fil A restaurants I have frequented. If you’re going for fast, I recommend it. Make sure to get the app and take advantage of rewards.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Side Salad, Chick-Fil-A Waffle Potato Fries, Market Salad
Josiah Williams
Needs to take there time And READDDDDDDDDDDDDDDDDDD!!!!!!!!!!!!!!!!!!!
Atmosphere: 1
Food: 2
Service: 1
David Paura
The employees are AMAZING and always friendly and helpful!!
The problem at owasso chic filet is the poor ownership that has no regard for the citizens or fellow buisnesses of owasso that they hinder on a daily basis ! The owners of this chic filet need to do something about their horrible traffic and work with the city to finance adding an extra lane to the access road off 96th street that cloggs up access to other buisnesses, cloggs up 96th street and is a traffic hazard and delay to many people who have limited time to eat or accomplish their needs. chic filet puts their own monetary benefits about the safety and ability to all citizens that use those roads without hinder!!! This traffic issue is a real problem that many people in owasso would like a solution to !
Chic filet is the only buisness in owasso that let's their buisness hinder everyone's time, safety and access to other buisnesses !!
I arrived on the property in time for breakfast, but unfortunately the line was moving at a snails pace which is out of character. I ordered at 10:31 and was denied breakfast. Make more breakfast. A couple extra biscuits would have sold meals for a family of 5.. I know you’re not hurting for business but there is room for improvement..
Service: 2
Sandy Radford
The people are friendly and so polite. They are always busy because food and service are wonderful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Biscuit and Tater Tots, Peach Milkshake, 8 Count Chicken Nugget Meal with Siratcha Polynesian and Barbecue Sauces, Cobb Salad, Chick-Fil-A Waffle Potato Fries
Kyler DeLaPorte
I didn’t hear “my pleasure” 1 time! Maaaaaaaan!
Michael David Whistler
Had a very pleasant visit there was a meeting with other members of family and our kids and they were very accommodative and allowed us to sit for 2 hours and visit and eat service and food was great
Atmosphere: 5
Food: 5
Service: 5
Daniel Looper
I had never been to chick fila. After this never will again. To begin they have people standing before you get to the menu sign to ask you what you want. Why? That person thinks you should have the menu memorized. So they go get a menu while the other cars pull in front of me. Great! Next it takes like 15 minutes because there are two huge orders ahead. They don’t have the sense to realize those people fully intend to wait for a good period of time base on they are ordering for dozen or whatever. Get about 6 nuggets and a bunch of scraps in the bottom, cold fries as I see these forever. SUCK! That chick fil a
Put in a catering order. Went in at time it said it would be ready. Went to the counter and said I was there to pick up an order. Instead of checking on the order for the name given, the cashier simply told me when orders were ready they would be put on the shelf to the side. I waited by the shelf for around 15 minutes and nothing showed up and inquired about the order again as our was 20 minutes past when it should have been ready. The order had been sitting on the heating tray behind the counter the entire time I had been there. The employee asked if I needed any sauce and I replied "no, but next time someone comes in and gives a name for an order, instead of tossing them off to the side, actually check on it so they aren't needlessly waiting around while their food gets old". The employee handed over the food, said nothing and walked off. Not the typical customer service from a chick fil a. The managers need to step it up and get employees trained better.
Service: 1
I would definitely recommend this place to anyone the food is delicious and everyone here is so nice!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac & Cheese, Grilled Chicken Sandwich, Chick-Fil-A Waffle Potato Fries
Clean and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Very fast and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Josh is always awesome great customer service!!
Atmosphere: 5
Food: 5
Service: 5
Always good at Chick-fil-
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich
Cashless drive through is the dumbest thing i think ive ever heard of.. "It's for the safety of our 16 year old that stand outside with $300 in cash mainly"
When there was NO ONE standing in the drive through. "It's been like that since September". OK that's irrelevant because I obviously haven't been here since before that to know this new stuff.
So why put underage people outside to handle money to begin with? Have them pay when you hand them the food LIKE LITERALLY EVERYWHERE ELSE DOES. Then tell me my total was $18.51 in the drive through, won't take cash, makes me come inside to pay for it. Rings it up and says 19.50. The total for my order was literally on the bag and I got over charged and had to park and come inside to pay. I just left. Not even worth arguing over. I just won't be back. The foods not even worth it. Why over charge when my total is on the bag. Put another register in the pick up window, problem solved.
One of the best Chic Fil A restaurants I have frequented. If you’re going for fast, I recommend it. Make sure to get the app and take advantage of rewards.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Side Salad, Chick-Fil-A Waffle Potato Fries, Market Salad
Needs to take there time And READDDDDDDDDDDDDDDDDDD!!!!!!!!!!!!!!!!!!!
Atmosphere: 1
Food: 2
Service: 1
The employees are AMAZING and always friendly and helpful!!
The problem at owasso chic filet is the poor ownership that has no regard for the citizens or fellow buisnesses of owasso that they hinder on a daily basis !
The owners of this chic filet need to do something about their horrible traffic and work with the city to finance adding an extra lane to the access road off 96th street that cloggs up access to other buisnesses, cloggs up 96th street and is a traffic hazard and delay to many people who have limited time to eat or accomplish their needs. chic filet puts their own monetary benefits about the safety and ability to all citizens that use those roads without hinder!!! This traffic issue is a real problem that many people in owasso would like a solution to !
Chic filet is the only buisness in owasso that let's their buisness hinder everyone's time, safety and access to other buisnesses !!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I arrived on the property in time for breakfast, but unfortunately the line was moving at a snails pace which is out of character. I ordered at 10:31 and was denied breakfast. Make more breakfast. A couple extra biscuits would have sold meals for a family of 5.. I know you’re not hurting for business but there is room for improvement..
Service: 2
The people are friendly and so polite. They are always busy because food and service are wonderful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Biscuit and Tater Tots, Peach Milkshake, 8 Count Chicken Nugget Meal with Siratcha Polynesian and Barbecue Sauces, Cobb Salad, Chick-Fil-A Waffle Potato Fries
I didn’t hear “my pleasure” 1 time! Maaaaaaaan!
Had a very pleasant visit there was a meeting with other members of family and our kids and they were very accommodative and allowed us to sit for 2 hours and visit and eat service and food was great
Atmosphere: 5
Food: 5
Service: 5
I had never been to chick fila. After this never will again. To begin they have people standing before you get to the menu sign to ask you what you want. Why? That person thinks you should have the menu memorized. So they go get a menu while the other cars pull in front of me. Great! Next it takes like 15 minutes because there are two huge orders ahead. They don’t have the sense to realize those people fully intend to wait for a good period of time base on they are ordering for dozen or whatever. Get about 6 nuggets and a bunch of scraps in the bottom, cold fries as I see these forever. SUCK! That chick fil a
Atmosphere: 1
Food: 1
Service: 1
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