Taco Bell
13315 E 116th St N, Owasso
(918) 371-3550
Recent Reviews
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Kristina the night manager is such an amazing person, yall need to promote her!! She helped me with something that wasn’t even her fault!! She definitely cares about her customers getting the correct items and making sure they are happy! Please keep this girl around she’s very good for the company!!
Service was ok the staff was quick and straightforward finish they're smokes o
Atmosphere: 3
Food: 3
Service: 3
Have to log on to kiosk to order food, small mistakes take you back to start over...took for ever to get order made and paid for ! Then took forever to get food and drink cup. Just another place where they want you to do their jobs at ordering . Next you'll be cooking your own fast food to save them more money on payroll...
Atmosphere: 1
Food: 4
Service: 3
We walked in today and, surprise, nobody was at the front counter. No big deal, we figured we’d just order at the kiosk. Not a single employee greeted us, acknowledged us, or acted like we even existed. Whatever, we’ve come to expect the lack of hospitality at this particular store.
After placing our order, I stood at the counter waiting for the drink cups I just paid for so I could get my drink while my food was being made. I could see a group of your employees in the back, clearly busy, but several of them made eye contact with me and chose to ignore me. Not one word. Not even a “hey, we’ll be right with you.” Just blank stares and zero effort.
That’s an interesting tactic, really. I run a parts and service department at a large dealership nearby, and I cannot imagine a world where my employees make eye contact with a customer and don’t say a single thing. That’s not just bad service — it’s blatant disrespect.
Eventually, I gave up and sat down to wait for my food. Sure enough, my name was called, my food was tossed on the counter, and again — no drink cups. I asked the young man who dropped the food for the cups. He handed me one of the two cups I paid for and then walked off before I could say anything else.
At this point, I waved down another employee — a guy with greasy hair and a dirty mustache — and asked him for the second cup. He didn’t say a word, just rolled his eyes, grabbed a cup, and plopped it on the counter like I was a major inconvenience to his very important job of standing around.
This kind of experience has unfortunately become the norm at this location, but today’s visit was one of the worst. If you aren’t going to have someone working the register, fine. But the rest of the crew should be trained to step up and treat paying customers like humans. This was ridiculous.
Not looking for a coupon or a canned apology — just hoping someone reads this and realizes how low the bar has gotten.
Atmosphere: 1
Food: 1
Service: 1
Vegetarian options: Just tell the no meat they’ll make it for you.. veggie only
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Twists, Nachos, Soft Shell Taco Supreme, Guacamole, Soft Taco, Cantina Chicken Crispy Taco
Messed up my order they person taking my order didn't seem to pay attention was distracted the whole time.
Atmosphere: 1
Food: 1
Service: 1
Been here many times, always quick service and good food.
Atmosphere: 5
Food: 5
Service: 5
My husband loved the food
Atmosphere: 5
Food: 5
Service: 5
Food tasted like plastic into makeup for there wasn't much of it. We paid $2.49 for basically a tablespoon of pinto beans
Atmosphere: 1
Food: 1
Service: 1
Food ok service sucked ppl were rude
Atmosphere: 4
Food: 3
Service: 2
Restaurantji Recommends
This Taco Bell is one of the best around. Food is always hot and what I order is always correct and how I want it. The employees are so nice and helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Twists, Chicken Quesadilla, Soft Taco, Mexican Pizza
I was in there late evening 2/4/25 and accidentally ordered the wrong item. I got my gordito and it had no hard shell. Something about the 99 version. The staff was quick to remove the issue 100% to my satisfaction. Fast, friendly, hot and fresh. Thank you to the staff on that evening.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doritos Locos Tacos
Love Taco Bell!
Kid-friendliness: Very kid friendly!
Wheelchair accessibility: Wheelchair accessible!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ground Beef Burrito, Burrito Supreme, Breakfast Burrito, Chicken Quesadilla, Guacamole, Soft Taco, Doritos Locos Tacos
Food is good and cheap I am in college and can't afford to go out to eat very often but I can afford this 😁
Went thru drive thru, the food was cold. Challoupa so hard ,probably could have broken some windows. They fail to give us any plastic forks to eat our catina bowl with.
We specifically asked for extra mild sauce, yep you guessed it, not so much as one!
Atmosphere: 2
Food: 3
Service: 3
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