“I went through the drive thru. The lady who took our order was very friendly and nice. The problem is they got my order wrong. I ordered a hamburger with mustard, pickles. That was all. When I got home my hamburger had cheese on it. I am allergic to cheese. To be clear I'm not lactose intolerant. I am ALLERGIC. Like people are to nuts & fish. I have an epi pin. And to answer anyone's question no you can not just simply scrap or wipe it off. It's very frustrating to get home and find out your order is wrong. I had a long day and did not feel like getting back out. Yes I should have checked it before I left but I didn't. But it's gets old having to check it all the time. Specially when the drive thru is crowded. Yes mistakes happen but the funny thing is it happens more at Wendy's then anywhere else. Not just this location but all of them. It's even happens when I take the time and explain to them my dilemma. When they have repeated my order back and say no cheese.“
“I go to this Owasso location at least 1 time a week, and the staff is absolutely awesome! It gets hilarious, because they know our order more than me. Lol! It's a very clean restaurant with an amazing staff. No matter what we order, it's always hot, fresh, and terrific. I would highly recommend this location!
The only issue that I've ever had ~ sometimes the frosty's aren't as frozen as normal, but it's usually because they've just filled the machine. (Not their fault!)
I really hope that they will bring back the dream cooler frosty! (the orange and vanilla one) That and the Thin Mint frosty's are my all time favorites!!“