Wendy's
7591 N Owasso Expy, Owasso
(918) 376-1994
Recent Reviews
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The drive thru time is ridiculous.. the always make you pull forward & wait 15+ minutes for anything you order. There could be absolutely zero people there & you will wait regardless of what time you show up it could be lunch it could be 2pm & they cheat the drive thru system by making you pull forward & wait til your break is over before delivering your food...
Food: 2
Service: 1
This was my first time going out with my nephew and we went to Wendy’s for lunch and the staff was talking the Weirdest and most disrespectful this to each other and made me uncomfortable especially with him they were talking about there buts and ect the only thing good about this place is the food and the manager she’s amazing
Atmosphere: 1
Food: 3
Service: 3
The staff here is incredibly hateful and lazy, ZERO stars. Waited in drive thru for 15 minutes with two cars at 10 pm. The older woman running the drive thru window whom I think is also the manager is clearly not interested in providing quality food or service. Never coming back. Do better Wendy’s 👎🏻
Atmosphere: 1
Food: 1
Service: 1
Worst Wendy’s I’ve been to in my life. They do not care and will mess your order up every single time
Atmosphere: 1
Food: 1
Service: 1
I went through the drive thru. The lady who took our order was very friendly and nice. The problem is they got my order wrong. I ordered a hamburger with mustard, pickles. That was all. When I got home my hamburger had cheese on it. I am allergic to cheese. To be clear I'm not lactose intolerant. I am ALLERGIC. Like people are to nuts & fish. I have an epi pin. And to answer anyone's question no you can not just simply scrap or wipe it off. It's very frustrating to get home and find out your order is wrong. I had a long day and did not feel like getting back out. Yes I should have checked it before I left but I didn't. But it's gets old having to check it all the time. Specially when the drive thru is crowded. Yes mistakes happen but the funny thing is it happens more at Wendy's then anywhere else. Not just this location but all of them. It's even happens when I take the time and explain to them my dilemma. When they have repeated my order back and say no cheese.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Spicy Chicken Sandwich Combo, Spicy Chicken Sandwich, Chili
Ladies are super friendly. My fave breakfast morning stop!!
Atmosphere: 5
Food: 5
Service: 5
Jordan the manager is fantastic.. Really appreciate his patience and kindnesses.. He is definitely a great employee for Wendys..😁
Atmosphere: 5
Food: 5
Service: 5
At 3:45 I went to Wendy’s in Owasso Oklahoma and ordered a hamburger meal. It was a simple hamburger and french fries. It cost me $10.88. I drove less than a mile from the Wendy’s to my office and opened my meal up …. My fries were ice cold… Not lukewarm, not semi warm, ice freaking cold! I set them aside. I opened up my hamburger (a simple cheeseburger) that was so disgusting that upon the I ate the second bite I thought I would vomit. Worst quality I’ve ever had! Just because you can take two cold buns and stick a piece of meat in it… does not make it a quality hamburger. And the fries I had were also cold. They may have been lukewarm when they handed it to me in my window… but 1MILE Down 76th St., North and walking into my office may be at Tops five minutes…. They were ice cold, and I had to throw them away. You need to check your heating lamp for your fries because you got it turned to either nothing or semi nothing.
I don’t normally go to Wendy’s because of the stories I’ve heard.. but today Brahms drive-in was closed. So I was forced to find something quick so I could get back and finish my work. You wasted my time and with the quality you gave me today you should be shut down. Maybe you make good Frosty’s but your food sucks. Your customers deserve better.
Atmosphere: 2
Food: 1
Service: 3
The young man at the counter this afternoon has no idea how much his smile touched my heart today. In a world full of negative this young man was a beam of light. He was probably the kindest person I've ever dealt with in fast food. And for this reason I will be back to this location.
Atmosphere: 5
Food: 4
Service: 5
The chicken sandwich was very crispy and fresh. Great service. The inside was clean and well kept.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Chicken Sandwich, Hamburger
Restaurantji Recommends
I always have a great experience with this location. Food is always fresh and people are always friendly and fast
Atmosphere: 5
Food: 5
Service: 5
They have the best breakfast out of all the Wendy’s, but two times now I asked for sausage and they did not add it also I got charged for it and the response that they gave me in the drive-through was oh you’re OK, What?
Atmosphere: 4
Food: 5
Service: 2
Every single night without fail the closing shift employees shut down the kitchen 45 minutes before close and refuse to fill any orders, and tell you to cancel online orders. God forbid you are a night shift employee that wants something to eat.
Is good food fast service
Was trying to feed my teenagers a late night meal. They agreed to the five dollar Biggie Bags which are now like $7 and $8. The Biggie Bags start at five bucks, but if you want the Jr Bacon cheeseburger version that's more, If you want the Crispy Chicken BLT version that's even more. The service was the big problem, I placed the order on my phone from the Wendy's app. I thought the kids would just drive over to Wendy's and pick the order up in the drive through. I had agreed to meet them at the nearby QT and buy them some gas. I was a few minutes behind them. I could tell from the 76th ST intersection that they were not at QT. I drove over to QT went around the building and found the kids waiting at the front of the line. This is for two value meals ordered in advance. Hey, what's the deal?! I noticed the line wasn't moving much at all, but still this is supposed to be fast food. I drove on overnight to QT thinking, their food would be ready any second. Oh BTW I had time to stop and talk to the kids for a minute or two before I went to the gas station. Nothing matriculated. Then I actually walked from QT over to Wendy's and asked the kids what was going on, saying, I thought this was supposed to be fast food! My girl actually works for a Tulsa Whataburger and has worked for Taco Bueno. She said she saw three people working. There may have been one dine-in customer, this little late night rush, was all drive-through. I couldn't see the nearby MCDONALD'S from there, but I would bet that they would not classify this as a rush. They would probably wonder where their customers were. If you guys can't handle an order for two Biggie Bags. Just hang up a closed sign. Wendy's has always been slower than McDonald's or BK, but has better food quality. BTW McDonald's is slower than they used to be. You would see a line wrapping completely around the building every morning, but it never stopped moving, now you actually put the car in park for a while or get told to pull up and wait like Wendy's did my gang. It's crazy!
Atmosphere: 2
Food: 4
Service: 2
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