Gas pumps always take forever, literally 5 min to pump $3.52. Waste of time to stop
Atmosphere: 1
Food: 1
Service: 1
Sharla Cassatt
Got gas and a bottle of water. Waited in line on a Wednesday afternoon with six other people TWICE. The second time I needed a gas refund and a new receipt and had to ask the lady if anyone else could run register or I was going to be late for an appointment…Kitty (on her name tag but the receipt said Vickie) just mumbled “I think she can” very vaguely and didn’t ask for help.It is instances of poor customer service just like this that makes people walk away from businesses. It doesn’t matter how cheap your gas is, it doesn’t matter how awesome your food is on the inside. When people are disrespected by the person behind the counter, and they’re not in any hurry and don’t see anything wrong with it, people don’t want to shop there.
Atmosphere: 1
Service: 1
Kaleb Hull
The woman in there that worked 7/28/23 at 3PM either needs help or a big raise! She is in there by herself almost every time I come in and having to do everything by herself
Tammy G
Very busy place but they have great pizza! And ice cream cones! ? ?
Atmosphere: 5
Food: 5
Service: 5
Johnny Worton
Do not stop at this Casey’s in Pocola, Oklahoma. They are rude people who works there. The manager needs to retrain them. The cash register people.
Johnny Brauer
Why did Casey's get rid of there footlog subs.... they were so much better than subway. Ugh, so saddening.
Atmosphere: 3
Food: 3
Service: 3
Dew Dew Pepple
I didn't stop for fresh coffee. I stopped for fast coffee. Can we just get our old coffee machine back. I like 3 hour old coffee. Make a cup in 10 seconds rather than that super computer that gives you light brown
Food: 1
shana Holson
I love their selections on everything!
Atmosphere: 5
Food: 5
Service: 5
Brianna Jones (Breezy)
I have 2 main issues with this store. First they are consistently having low stock and issues with their soda/coffee station. Second there is a cashier whose check out manners are just awful. I see her consistently and she always seems flustered. Will have you come up to put your stuff on the counter even though the person ahead of you isn't done checking out....which also means the person behind you is invading your space while you're trying to checkout (this is even before starting the payment). I understand her want to try to check people out quickly but someone putting their items on the counter where she still has to wait til I'm done with my payment is a waste, rude, and frankly poor customer service skills.Outside of those 2 items the store is always clean, bathrooms are clean, I have found other staff to be kind and do well.
You always have to go in the store when you pay at the pump this makes me angry ? if I wanted to go in I wouldn't have paid at the pump
Gary “Rebeldarkangle13” Knotts
Great to find a little money for the rest of my day with you...Vegetarian options: And you can come to see me tomorrow if you're interested...
Charlotte Beck
Coffee machine broke.Yet big signs saying come in and get Coffee
Dusty Helbling
THE GIRL AT THE FRONT REGISTER GAVE OUTSTANDING CUSTERMER SERVICE. WE WERE JUST PASSING THROUGH ABOUT 1 PM ON FEB. 14. AND SAW EVERYONE GOT THE BEST OF SERVICE ! SURE NOT LIKE 95 % OF STORES NOW ADAYS.
Tuff Johnson
I usually like this Casey’s. But lately they’ve gone downhill from management. They had two new employees working alone tonight. I waited over an hour for my 2 pizzas and another lady waited just as long for her small pizza. It wasn’t even busy but lack of training and poor scheduling caused this to happen. I’ll probably try it again but things need to change soon or they will lose business fast.
It's a gas station Google, not a
Atmosphere: 5
Food: 5
Service: 5
Gas pumps always take forever, literally 5 min to pump $3.52. Waste of time to stop
Atmosphere: 1
Food: 1
Service: 1
Got gas and a bottle of water. Waited in line on a Wednesday afternoon with six other people TWICE. The second time I needed a gas refund and a new receipt and had to ask the lady if anyone else could run register or I was going to be late for an appointment…Kitty (on her name tag but the receipt said Vickie) just mumbled “I think she can” very vaguely and didn’t ask for help.It is instances of poor customer service just like this that makes people walk away from businesses. It doesn’t matter how cheap your gas is, it doesn’t matter how awesome your food is on the inside. When people are disrespected by the person behind the counter, and they’re not in any hurry and don’t see anything wrong with it, people don’t want to shop there.
Atmosphere: 1
Service: 1
The woman in there that worked 7/28/23 at 3PM either needs help or a big raise! She is in there by herself almost every time I come in and having to do everything by herself
Very busy place but they have great pizza! And ice cream cones! ? ?
Atmosphere: 5
Food: 5
Service: 5
Do not stop at this Casey’s in Pocola, Oklahoma. They are rude people who works there. The manager needs to retrain them. The cash register people.
Why did Casey's get rid of there footlog subs.... they were so much better than subway. Ugh, so saddening.
Atmosphere: 3
Food: 3
Service: 3
I didn't stop for fresh coffee. I stopped for fast coffee. Can we just get our old coffee machine back. I like 3 hour old coffee. Make a cup in 10 seconds rather than that super computer that gives you light brown
Food: 1
I love their selections on everything!
Atmosphere: 5
Food: 5
Service: 5
I have 2 main issues with this store. First they are consistently having low stock and issues with their soda/coffee station. Second there is a cashier whose check out manners are just awful. I see her consistently and she always seems flustered. Will have you come up to put your stuff on the counter even though the person ahead of you isn't done checking out....which also means the person behind you is invading your space while you're trying to checkout (this is even before starting the payment). I understand her want to try to check people out quickly but someone putting their items on the counter where she still has to wait til I'm done with my payment is a waste, rude, and frankly poor customer service skills.Outside of those 2 items the store is always clean, bathrooms are clean, I have found other staff to be kind and do well.
Restaurantji Recommends
You always have to go in the store when you pay at the pump this makes me angry ? if I wanted to go in I wouldn't have paid at the pump
Great to find a little money for the rest of my day with you...Vegetarian options: And you can come to see me tomorrow if you're interested...
Coffee machine broke.Yet big signs saying come in and get Coffee
THE GIRL AT THE FRONT REGISTER GAVE OUTSTANDING CUSTERMER SERVICE. WE WERE JUST PASSING THROUGH ABOUT 1 PM ON FEB. 14. AND SAW EVERYONE GOT THE BEST OF SERVICE ! SURE NOT LIKE 95 % OF STORES NOW ADAYS.
I usually like this Casey’s. But lately they’ve gone downhill from management. They had two new employees working alone tonight. I waited over an hour for my 2 pizzas and another lady waited just as long for her small pizza. It wasn’t even busy but lack of training and poor scheduling caused this to happen. I’ll probably try it again but things need to change soon or they will lose business fast.