Has been a great experience up till this point. Been eating here for over a year. Normally order through app, this time however I was told my order wouldn't be completed because the grill was down for cleaning. Not a issue. /////////////// //////////////////
UPDATE: Manager Gabriel resolved my prior problem, went above & beyond with excellent customer service. Couldn't be happier ! To the management of Wendy's: Give Gabriel a raise !! He's earned it ! Changed from 1 star to 5 because of his professionalism.
Atmosphere: 5
Food: 5
Service: 5
Joshua Caban
Trey Shirley and Nancy are all amazing team work here is superb we need more teams like this in America
Atmosphere: 5
Food: 5
Service: 5
Ellaina Storms
Refused to serve me because their drive through “drive through is too long” yet there’s only 2 cars out there. If you can’t handle a 2 car rush, please
Atmosphere: 1
Food: 1
Service: 1
jessi sweet
Understaffed. Refused service to me at the front when I was the only one in the line, because their drive through is backed up. I’m sorry but the manager needs to hire more people or move along. Fast food restaurants aren’t supposed to take hours or be closed because their drive through is long.
Atmosphere: 1
Food: 1
Service: 1
Jeri Kimbrel
Braxton and Clarence were both extremely helpful and courteous! Food was up to Wendy's delicious standards.
Atmosphere: 5
Food: 5
Service: 5
Alejandro Flores
Wendy’s always good
Atmosphere: 4
Food: 5
Service: 4
allan weimer
Tabby and her crew were great! Awesome service !!!!
Atmosphere: 5
Food: 5
Service: 5
haelyn millan
It's fast food in a truck stop. It was clean and quick.
Atmosphere: 3
Food: 3
Service: 4
Mcmahon Beard
The kids menu has fun options that children actually enjoy.
Steven Barrett
Walked inside to place my order after driving all day and loading 3 trucks besides mine to be ignored. They walked right past me and acted like I wasn't even there. They only cared about the drive through. The manager even took a order at the counter for the drive through after I was standing there for what felt like 10 minutes. I guess she wanted to prove a point that we truckers aint worth the dirt we walk on. Maybe I'll be worthy to eat your food in the morning when I get up from taking my rest break
i ask large fries but when i am open the beg i see that please improve that 🙏🙏
Robert Mcphail
Drive thru could use a refresher course on customer service and how to manage
Atmosphere: 1
Food: 1
Service: 1
Amanda Herring
Just a heads up.. if no one is in the drive thru but yourself.. they will make you drive back around if your food isn’t ready. It was the strangest thing because the 40 seconds it took us.. our food was ready. We laughed and said we could have sat here and she said no. It was so weird. Didn’t understand it. Made NO sense.
Has been a great experience up till this point.
Been eating here for over a year.
Normally order through app, this time however I was told my order wouldn't be completed because the grill was down for cleaning.
Not a issue.
/////////////// //////////////////
UPDATE: Manager Gabriel resolved my prior problem, went above & beyond with excellent customer service.
Couldn't be happier !
To the management of Wendy's:
Give Gabriel a raise !!
He's earned it !
Changed from 1 star to 5 because of his professionalism.
Atmosphere: 5
Food: 5
Service: 5
Trey Shirley and Nancy are all amazing team work here is superb we need more teams like this in America
Atmosphere: 5
Food: 5
Service: 5
Refused to serve me because their drive through “drive through is too long” yet there’s only 2 cars out there. If you can’t handle a 2 car rush, please
Atmosphere: 1
Food: 1
Service: 1
Understaffed. Refused service to me at the front when I was the only one in the line, because their drive through is backed up. I’m sorry but the manager needs to hire more people or move along. Fast food restaurants aren’t supposed to take hours or be closed because their drive through is long.
Atmosphere: 1
Food: 1
Service: 1
Braxton and Clarence were both extremely helpful and courteous! Food was up to Wendy's delicious standards.
Atmosphere: 5
Food: 5
Service: 5
Wendy’s always good
Atmosphere: 4
Food: 5
Service: 4
Tabby and her crew were great! Awesome service !!!!
Atmosphere: 5
Food: 5
Service: 5
It's fast food in a truck stop. It was clean and quick.
Atmosphere: 3
Food: 3
Service: 4
The kids menu has fun options that children actually enjoy.
Walked inside to place my order after driving all day and loading 3 trucks besides mine to be ignored. They walked right past me and acted like I wasn't even there. They only cared about the drive through. The manager even took a order at the counter for the drive through after I was standing there for what felt like 10 minutes. I guess she wanted to prove a point that we truckers aint worth the dirt we walk on. Maybe I'll be worthy to eat your food in the morning when I get up from taking my rest break
Atmosphere: 1
Service: 1
Restaurantji Recommends
Workers are great. Place is clean.
Atmosphere: 4
Food: 4
Service: 5
I love Burger King better
i ask large fries but when i am open the beg i see that please improve that 🙏🙏
Drive thru could use a refresher course on customer service and how to manage
Atmosphere: 1
Food: 1
Service: 1
Just a heads up.. if no one is in the drive thru but yourself.. they will make you drive back around if your food isn’t ready. It was the strangest thing because the 40 seconds it took us.. our food was ready. We laughed and said we could have sat here and she said no. It was so weird. Didn’t understand it. Made NO sense.
Atmosphere: 2
Food: 4
Service: 2
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