Very good! I've found individual stores rate differently. This is an excellent location for subs!
Atmosphere: 5
Food: 5
Service: 5
John Florer
Subs made to order. Professional.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lays Baked Original, The Hotshot Italiano
Tami McKenney
We normally eat lunch here after church but I’m not sure if we will return now. They recently replaced their soda machine with one that has black mold. I didn’t catch it but my husband did (saw black specs in the ice in his cup) so he opted for a drink without ice. I didn’t notice anything with mine but woke up this morning with a swollen upper lip as a result of my black mold allergy. We have thought it through and there’s no explanation for this allergic reaction.
Atmosphere: 4
Food: 4
Service: 4
Martha L. Horn
The food was good but the prices are too high.
Atmosphere: 2
Food: 5
Service: 3
KristenNdustin Newlin
Prattville subway is the best!!!!!!!!!! Stopped in tonight and ordered a couple subs for take out food was fresh staff was very friendly and polite,clean, family friendly environment way to go subway ?
Are the workers not supposed to wear hair nets? I'm not trying to be rude but when I went yesterday it didn't look like the cleanest people and they were not wearing hair nets or even had their hair put back it was just hanging over my food and one of them looked like hey have not washed their hair in a very long time. They were very nice just seemed a bit unclean to have your hair waving over my food.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chocolate Chip Cookie, The Hotshot Italiano, All-American Club
Sheryl Dorman
I've not ever seen these ladies in here before, wow they really don't enjoy their jobs and it destroys the atmosphere completely....I'm standing here waiting for a ft long tuna online order, no big deal they're backed up, Ive worked at subway a couple of times however the attitudes are horrible, rudeness, literally throwing the completed sandwiches on the countertop, they're greeting people in a manner that's making them turn around and walk back out...this is a shame...I understand being tired at eork but at subway our sandwich artists are our first impression on our customers..just sayin, it's not hard smile, be kind, at least pretend u care ✌️???? UPDATED..7:45PM....ok so she finally got my order...1 ft long tuna simple..walks away and flies swarm it...OMG nooooooooo please..then she acted as if I'm rude for saying something....I'm going to gilcrease from now on...I am a reg both dash and customer....I don't know where these 2 came from but nope...that's so unsanitary I expect my card to be refunded seeing I walked out n told her to keep it.....bad choice here guys!!
Atmosphere: 2
Food: 3
Service: 1
Robert Mersiovsky
I gotta say ...trial by fire. Man this staff really kept it together. Line out the door, online orders, and dashers ......excellent job all around!!
Atmosphere: 3
Food: 3
Service: 5
Comrade Abby
This place sucks. Can't make a sandwich right
Atmosphere: 3
Food: 2
Service: 2
Don Patterson
They were not willing to take out the turkey from the cold cut combo. My son doesn't like turkey, and they seemed like they just didn't care. They were pretty snotty about my request. The place looked dirty, so it was probably good that we walked out and went somewhere else to eat. Subway has really went downhill in most areas, but this location really sucks.
Subway is my favourite sandwich shop, but this visit was quite unpleasant. Apparently the employees had a lot of online orders to do. Waited around 10 minutes to be acknowledged, the entire line of customers, including us, were being ignored and the lady who was helping us was kind of rude. No smile, no hello. The food was good, but the service was very slow. ?
Atmosphere: 1
Food: 5
Service: 1
Karyn Neighbors-Stanford
We ordered a cold cut combo, meatball sub and chips via door dash. It was suppose to have bologna, ham and salami on the cold cut. The only thing on it was bologna. Will not being doing that again. Some attention needs to be made to delivery orders.
Atmosphere: 4
Food: 2
Service: 4
Kevin bohnert
If I could give you a zero, however that is not a option I ordered online you didn't even start to making my oder until 15 minutes after pickup I even gave you a tip this is why people don't want to give you extra money you don't do your job. I'm glad I work for a job that appreciates me and I'm not just a number like subway workers ??
Very good! I've found individual stores rate differently. This is an excellent location for subs!
Atmosphere: 5
Food: 5
Service: 5
Subs made to order. Professional.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lays Baked Original, The Hotshot Italiano
We normally eat lunch here after church but I’m not sure if we will return now. They recently replaced their soda machine with one that has black mold. I didn’t catch it but my husband did (saw black specs in the ice in his cup) so he opted for a drink without ice. I didn’t notice anything with mine but woke up this morning with a swollen upper lip as a result of my black mold allergy. We have thought it through and there’s no explanation for this allergic reaction.
Atmosphere: 4
Food: 4
Service: 4
The food was good but the prices are too high.
Atmosphere: 2
Food: 5
Service: 3
Prattville subway is the best!!!!!!!!!! Stopped in tonight and ordered a couple subs for take out food was fresh staff was very friendly and polite,clean, family friendly environment way to go subway ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Chocolate Chip Cookie, Oven Roasted Turkey & Ham, Cold Cut Combo
Are the workers not supposed to wear hair nets? I'm not trying to be rude but when I went yesterday it didn't look like the cleanest people and they were not wearing hair nets or even had their hair put back it was just hanging over my food and one of them looked like hey have not washed their hair in a very long time. They were very nice just seemed a bit unclean to have your hair waving over my food.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chocolate Chip Cookie, The Hotshot Italiano, All-American Club
I've not ever seen these ladies in here before, wow they really don't enjoy their jobs and it destroys the atmosphere completely....I'm standing here waiting for a ft long tuna online order, no big deal they're backed up, Ive worked at subway a couple of times however the attitudes are horrible, rudeness, literally throwing the completed sandwiches on the countertop, they're greeting people in a manner that's making them turn around and walk back out...this is a shame...I understand being tired at eork but at subway our sandwich artists are our first impression on our customers..just sayin, it's not hard smile, be kind, at least pretend u care ✌️????
UPDATED..7:45PM....ok so she finally got my order...1 ft long tuna simple..walks away and flies swarm it...OMG nooooooooo please..then she acted as if I'm rude for saying something....I'm going to gilcrease from now on...I am a reg both dash and customer....I don't know where these 2 came from but nope...that's so unsanitary I expect my card to be refunded seeing I walked out n told her to keep it.....bad choice here guys!!
Atmosphere: 2
Food: 3
Service: 1
I gotta say ...trial by fire. Man this staff really kept it together. Line out the door, online orders, and dashers ......excellent job all around!!
Atmosphere: 3
Food: 3
Service: 5
This place sucks. Can't make a sandwich right
Atmosphere: 3
Food: 2
Service: 2
They were not willing to take out the turkey from the cold cut combo. My son doesn't like turkey, and they seemed like they just didn't care. They were pretty snotty about my request. The place looked dirty, so it was probably good that we walked out and went somewhere else to eat. Subway has really went downhill in most areas, but this location really sucks.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great and fast service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Great and fast service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Subway is my favourite sandwich shop, but this visit was quite unpleasant. Apparently the employees had a lot of online orders to do. Waited around 10 minutes to be acknowledged, the entire line of customers, including us, were being ignored and the lady who was helping us was kind of rude. No smile, no hello. The food was good, but the service was very slow. ?
Atmosphere: 1
Food: 5
Service: 1
We ordered a cold cut combo, meatball sub and chips via door dash. It was suppose to have bologna, ham and salami on the cold cut. The only thing on it was bologna. Will not being doing that again. Some attention needs to be made to delivery orders.
Atmosphere: 4
Food: 2
Service: 4
If I could give you a zero, however that is not a option I ordered online you didn't even start to making my oder until 15 minutes after pickup I even gave you a tip this is why people don't want to give you extra money you don't do your job. I'm glad I work for a job that appreciates me and I'm not just a number like subway workers ??
Atmosphere: 1
Food: 1
Service: 1
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