Dutch Bros Coffee

188 Shawnee Mall Dr, Shawnee
(877) 899-2767

Recent Reviews

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Protein coffees are great!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Protein Latte, Hopscotch Protein Mocha, Golden Eagle

nate schovanec

Rude disrespectful and slow

Atmosphere: 1

Food: 1

Service: 1

Candace Ontiveros

Always perfect!

Atmosphere: 5

Food: 5

Service: 5

Shelley Floyd

Dutch Bros is always good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Golden Eagle, Cocomo, Shark Attack

Allona Cearley

The point of order ahead- accurately ordering ahead arriving by your pickup time or after and it still hasn’t even been touched.
If mobile ordering can’t be a priority it needs to be turned off. I use mobile ahead so u don’t have to wait in line for 20 minutes when my home is 12 minutes away.

Coffee is usually good but service needs work. Maybe send some employees to locations in the city to see the flow- Midwest city is a great location.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Golden Eagle

Lane Generaux

Love this location! Ryanna and Thomas were at the window today. They are always kind and positive, and taking time to ask about the customers day.

Ceci you

Listen, I am a dutch LOVER. I have all the magnets, stickers, ornaments, cups etc. I spend a lot of money here. BUT the issue with speed of service is ridiculous. I can order coffee from my house in bethel at 6:21 am to be picked up by 6:45 am and they still won't have it done until 7am. I cannot fathom going to Starbucks, but I am having to consider it. It is consistent. I'm currently waiting in the drive through right now and have been in the drive through line for 13 minutes. I wonder if mh coffee will be ready when I get to the window bc it was supposed to be ready by 911am. Again, the workers are so friendly and I love them, but they need to work on this issue, ESPECIALLY with order ahead. We dont use walk up anymore because we wait 20+ minutes past our time for our ordered ahead orders at the walk up window.

Atmosphere: 1

Food: 5

Service: 5

Brad Novacek

Probably the slowest coffee drive thru in the state. I would avoid the drive thru here. At least they didn't ask for a tip when paying on top of the slow service. Came on Dec. 6th.

Atmosphere: 4

Food: 4

Service: 1

Christy Gehr

If you’re going to offer the app to avoid the wait how about serving those customers prior to the whole drive thru line. Or give a more accurate time for pick up. Waiting outside I. The freezing cold for an extra 20 min is a waste of my time.

Atmosphere: 1

Food: 4

Service: 2

Rylee M

Been coming up here a lot more often most times around 5am other times randomly throughout the days.
Every time I've been up here the staff have always been giving vibes and providing a good atmosphere.
-Extremely friendly
-Huge variety of drinks ranging from coffee, tea, etc.
-For Non-Dairy products I believe they have almond, oat, and not 100% on this last one but I think coconut as non-dairy options

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Golden Eagle, Double Rainbro

Lindsey Mecklem

Kelbi is the best! Thank you for your amazing customer service tonight through the drive-thru . Dutch bros hot coco is the best!

Atmosphere: 5

Food: 5

Service: 5

James Mills

Love going to this place. Everyone is so very nice and happy to help. And they are poppin because of it. But still fairly quick even though they get busy. This is my #1 favorite Dutch Bros I've ever been to. And happens to be the closest one to me. They just got awesome Vibes going on. Thats all I can say. They need to be recognized. 👊🧋☕️

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Shark Attack

Tammy

Coffee is AMAZING! Definitely my favorite coffee shop! 10/10 recommend!

Atmosphere: 5

Food: 5

Service: 4

E.Kristine M

The last few weeks you will wait in line for 25 mins its never been this way

Anthony Wilson

Terrible efficiency. Placed multiple pick up orders and never get them until 10-15 minutes after the set pick up time.

Service: 1

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