Red Lobster
435 Shawnee Mall Dr, Shawnee
(405) 273-6215
Recent Reviews
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Barbara was our server and was kind, polite and attentive without hovering. She made our birthday celebration very enjoyable!
Atmosphere: 5
Food: 5
Service: 5
They're civil menu is a little ridiculous! Its September which is supposed to be endless shrimp so we go on Sunday evening only to find out due to covid endless shrimp is only on Mondays! Ok disappointing but there is still good stuff to be had so I start to order surf & turf steak & lobster with a baked potato which I usually eat with ranch dressing. but wait! Due to covid they no longer offer RANCH freaking dressing because with reduced menu they now only have Cesar salads! No RANCH dressing in Oklahoma!
Update 1/10/26
Food is getting worse! Cheddar bay biscuits were cold & its obvious the shrimp & lobster pieces for the Alfredo are refrigerated and added later because mine were literally ice cold!
Atmosphere: 4
Food: 2
Service: 3
Steven took great care of us tonight. Food was excellent. Service was top rate.
Atmosphere: 5
Food: 5
Service: 5
Barbara was our server and she was excellent!!
Atmosphere: 5
Food: 5
Service: 5
Barbara was the BEST!!
Atmosphere: 5
Food: 5
Service: 5
Barbara was an amazing waitress. She made our lunch super special give her a pay raise.
Atmosphere: 5
Food: 5
Service: 5
Walked in and told we had an hour wait. Okay, thats fine. We run to Walmart next door and get notified we have a table...9 minutes after we checked in. We sit down and waited about 15 minutes for our waitress to stop talking to a table she clearly knew to take our drink order. Had to ask for biscuits, twice. Son ordered a Pepsi but was given a Stary. Ordered calamari but we weren't told they were out of it until minutes before we got our food. Our food was good though.
Atmosphere: 5
Food: 5
Service: 1
Brittany did a fantastic job of taking care of us, and even offered to get our little girl some oranges to help get her through lunch!
Atmosphere: 5
Food: 5
Service: 5
Susie was a great waitress and made sure we where taking care of.
Atmosphere: 5
Food: 5
Service: 5
We had reservations and were seated immediately. The restaurant was only half full and a party of 2 and a baby had a 1 hr and 15 min wait. We had to wait over an hour for our food and they still forgot to fire one of our meals so one on our party had to wait for their food. The manager did come out to keep us updated and apologize, but it does not appear that this restaurant is properly staffed or is not managed well. This location has been hit and miss for years.
Restaurantji Recommends
Brittany provided excellent service and made our dining experience 5 Star!
Atmosphere: 5
Food: 5
Service: 5
Barbara was a wonderful server. Very kind and attentive. The clam chowder and grilled chicken Caesar are delicious! The only thing I wish were different is the live lobsters being in the entryway!
Atmosphere: 4
Food: 5
Service: 5
Brittany was fantastic and so was our food!!
Atmosphere: 5
Food: 5
Service: 5
Barbara was the sweetest server we’ve had in awhile. We thoroughly enjoyed our lunch.
Atmosphere: 5
Food: 5
Service: 5
We had Brittany as our server and she did an amazing job. We never waited over three minutes. She did a fantastic job
Atmosphere: 5
Food: 5
Service: 5
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