Wendy's

200 Shawnee Mall Dr, Shawnee
(405) 432-4591

Recent Reviews

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tonia ammon

No salt and pepper for the baked potatoes. No spoons or straws for the frostys.
Honestly if you need the money that bad, you could've said so.

Atmosphere: 1

Food: 1

Service: 1

tiger tiger

Had mention to the 2 front counter workers that the restroom needed to be service and they both said okay. Dined in and waited for the restroom to be serviced and no one cleaned it in the 30 minutes we were there.

Atmosphere: 1

Food: 3

Service: 1

Robin Reedy

A1 service, respectful and polite employees with extra clean facilities

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dr Pepper, French Fries, Fries, Chili, Wendy’S Baked Potatoes, Baconator

L. G

Hubby likes it here. Good 5$ bags and so far they're Dr. Pepper is always good! Thank ya☺️

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Dr Pepper, Jr Bacon Cheeseburger, Baconator

ZaneypooPt3

The burger sucked ass. It was like if you got the saddest cow, cut it up and left it in Antarctica for 4 days. That’s how cold it was. By the way, I only got 1 singular piece of lettuce. NEVER EAT HERE!

Atmosphere: 1

Food: 1

Service: 2

Recommended dishes: Dr Pepper

Jimmy

There machines were down but they gave us some chicken nuggets for our wait

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dr Pepper, Fries

Reece Moody

Apparently the free key tag only gets you vanilla or chocolate. I call bs, never heard that anywhere outside of this trashy location.

Rebecca Grimm

I'm sick and tired of them not having the flavor of frosties that they advertised.

Atmosphere: 3

Food: 4

Service: 1

Amy Caudill

Went to the Wendy’s in Shawnee today because the Mint Frosty sounded amazing. We waited our time in line which was taking a lot longer than normal, only to find out we were going to have to wait five minutes because there frosty machine needed to be filled up. So we just had them refund our money and left they could have at least gave us the option when we ordered instead of waiting in line and paying before telling us about the delay. I did attempt to call and have a chat with the manager but I guess answering the phone is not a priority. So that is pretty deplorable costumer service.

Service: 1

sharon Gindt

Replace our order at 9:11 p.m. on February 15th to 2025. We ordered two biggie bags one with Coke one with Dr pepper I told that the Dr pepper was out so we got a Coke got a double stack with no cheese. We were told to pull up so they can cook the meat. We waited to 9:36 p.m. all of the food was called the chicken nuggets the french fries. The hamburger meat was even cold. Would not give us a receipt and there was no napkins in the bag. This was in the Drive-Thru and a lot of people were leaving.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Fries, Jr Bacon Cheeseburger, Double Stack

goce cvetkovski

They lock the doors at 5pm on Saturday
Ridiculous
Maybe it’s for better because this place looks disgusting
Truck driver with a box truck

Food: 1

Service: 1

Kimberly Blanton

Wendy's inside heating was broken down on the day when the outside daytime temperature high was "a real feel" of 10 degrees. It was the cashier's first day on the job, and she was doing her best. It was sad to watch this new employee asking for help from a terrible manager who ignored the requests for assistance.

Atmosphere: 1

Food: 4

Service: 2

Recommended dishes: Cheeseburger, Fries

Greg Stearman

I went to Wendy's again to give them another try. Ask for no tomatoes. They still put them on the sandwich every single time. Special orders, no such thing.

Atmosphere: 1

Food: 1

Service: 1

Richie Eakins

It was a very clean restaurant and the employees were friendly and kind

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Baconator Fries, Spicy Chicken Sandwich, Baconator

C B

Soggy, undercooked bacon on my Breakfast Baconator!!!

Atmosphere: 3

Food: 1

Service: 2

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