Do not waste your money here they give you old food for get stuff and just don't care in my opinion this one should just be closed down because it just gives KFC a bad name
Atmosphere: 1
Food: 1
Service: 1
M Smith
Lisa the night manager is extremely hateful to customers and food presentation is seriously lacking. I’m a door dasher and this store has serious issues. I’m ashamed that I have to deliver such a mess to my customers!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cole Slaw, 12 PC Tenders Meal
Cole Jewett
Just don’t, help put this place out of business, everything is bad
Jordan Mitchell
manager was AWFUL to my husband and i. we bought and paid for our food at kiosk 2, received our whole order minus a kids milk. i went up and explained the situation and showed our receipt (it was a digital one sent through text). the girl behind the counter said they didn’t have milk and i explained that was fine and whatever else they had for kids would work. the manager came storming up accusing us of not paying! saying that she will not be giving us something we didn’t pay for. i showed her my receipt and told her we have all the food, just not the kids drink. she said we never paid for anything and never ordered anything. i showed her my receipt multiple times and she was outright hateful while i remained calm. i left to go tell my husband what happened and he went to the counter with the receipt himself, he was telling a worker when the manager stormed back up and said “if this is about the kids milk you’re not getting it” and my husband then matched her energy. we paid 5.19 for a kids meal, we got everything but the milk. we are not leaving our one year old thirsty! she then back tracked and said “oh well she told me she didn’t get her food. i didn’t know it was just the milk” i barged right but up there and said “yes i did tell you so! i pointed back to the table and said our food is right here. i showed you our receipt and everything.” she said “oh it was just a miscommunication” and gave us our drink and left. i would like an apology and most of all, this lady should not be a manager. she immediately took to escalating the situation and speaking hatefully and raising her voice at us when we were happy and just wanting a drink for our toddler that we paid for.
Atmosphere: 1
Food: 1
Service: 1
David Young
The servers and workers were very unprofessional. I heard workers using profanity and the manager screamed at them twice to stop cussing. These workers were either high school or college age but they had no regard for the patrons eating there and the showed no discipline whatsoever. The manager was very unprofessional for yelling out loud at them and she had no control of the situation. I love KFC but I'll definitely go to another establishment other than the one in Tahlequah.
Angela Owens
They ALWAYS forget something in my order. They NEVER put the side of gravy in. I always have to go back in and ask and they always have a damn attitude. The only nice one is the older lady that works there. I had to waste 30 mins of my time calling corporate, just to get a refund because they didn’t have my whole order and wanted to charge me $5 extra, but couldn’t refund me! If my son didn’t love the nuggets so much, I would never go back to the Tahlequah KFC!
Atmosphere: 3
Food: 4
Service: 1
Harold Terry
My wife and my 92 year old fathers favorite place to eat crunchy chicken... and mashed potatoes and gravy.
I went through the drive through and ordered a 2 piece combo. Paid for my order and drove my 10 miles home. Much to my suprise I sit down to eat my meal only to find wrong order. I had 3 lousy chicken strips with mashed potatoes and gravy. I immediately called was offered a replacement only to be called back to have to drive all the way back to exchange the meals. That's a 20 mile round trip for their mistake. I told them nevermind I will cook me something and feed the wrong meal to my dog. This place has really gone to crap. I will take my business back to Charlie's and chicken express.
Suzie Lewis
I tried to order online. The message said my order would be ready at 9:31 confirmation. They could not find my order in their system. They said they did not offer meals that were offered online. They could not apply discount coupon offered online at the store. The time for the store to open online was off by an hour. I had to wait for them to open after driving 45 monutes to get there. The person waiting on me said it was not her job to fix it, and it wasn't her Managers job to fix it either. I still ordered food because I told family members that was what we were having. I will never go back. I tell everyone I can about my experience there. A simple "I'm sorry" could have made a difference, not the "not my job" response I got.
Atmosphere: 1
Food: 5
Service: 1
Brandon Matthews
The lady working the window was rude. Didn't get any BBQ sauce and no ketchup. Fries were crunchy, chicken nuggets were the same, Bowl we bought was wrong. FYI don't come to this KFC they don't treat there customers right
DISGUSTING BURNT FOOD.
They were slow and didn't know their prices
Atmosphere: 2
Food: 5
Service: 5
Cold food and greasy .
Atmosphere: 1
Food: 1
Service: 1
Do not waste your money here they give you old food for get stuff and just don't care in my opinion this one should just be closed down because it just gives KFC a bad name
Atmosphere: 1
Food: 1
Service: 1
Lisa the night manager is extremely hateful to customers and food presentation is seriously lacking. I’m a door dasher and this store has serious issues. I’m ashamed that I have to deliver such a mess to my customers!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cole Slaw, 12 PC Tenders Meal
Just don’t, help put this place out of business, everything is bad
manager was AWFUL to my husband and i. we bought and paid for our food at kiosk 2, received our whole order minus a kids milk. i went up and explained the situation and showed our receipt (it was a digital one sent through text). the girl behind the counter said they didn’t have milk and i explained that was fine and whatever else they had for kids would work. the manager came storming up accusing us of not paying! saying that she will not be giving us something we didn’t pay for. i showed her my receipt and told her we have all the food, just not the kids drink. she said we never paid for anything and never ordered anything. i showed her my receipt multiple times and she was outright hateful while i remained calm. i left to go tell my husband what happened and he went to the counter with the receipt himself, he was telling a worker when the manager stormed back up and said “if this is about the kids milk you’re not getting it” and my husband then matched her energy. we paid 5.19 for a kids meal, we got everything but the milk. we are not leaving our one year old thirsty! she then back tracked and said “oh well she told me she didn’t get her food. i didn’t know it was just the milk” i barged right but up there and said “yes i did tell you so! i pointed back to the table and said our food is right here. i showed you our receipt and everything.” she said “oh it was just a miscommunication” and gave us our drink and left. i would like an apology and most of all, this lady should not be a manager. she immediately took to escalating the situation and speaking hatefully and raising her voice at us when we were happy and just wanting a drink for our toddler that we paid for.
Atmosphere: 1
Food: 1
Service: 1
The servers and workers were very unprofessional. I heard workers using profanity and the manager screamed at them twice to stop cussing. These workers were either high school or college age but they had no regard for the patrons eating there and the showed no discipline whatsoever. The manager was very unprofessional for yelling out loud at them and she had no control of the situation. I love KFC but I'll definitely go to another establishment other than the one in Tahlequah.
They ALWAYS forget something in my order. They NEVER put the side of gravy in. I always have to go back in and ask and they always have a damn attitude. The only nice one is the older lady that works there. I had to waste 30 mins of my time calling corporate, just to get a refund because they didn’t have my whole order and wanted to charge me $5 extra, but couldn’t refund me! If my son didn’t love the nuggets so much, I would never go back to the Tahlequah KFC!
Atmosphere: 3
Food: 4
Service: 1
My wife and my 92 year old fathers favorite place to eat crunchy chicken... and mashed potatoes and gravy.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I went through the drive through and ordered a 2 piece combo. Paid for my order and drove my 10 miles home. Much to my suprise I sit down to eat my meal only to find wrong order. I had 3 lousy chicken strips with mashed potatoes and gravy. I immediately called was offered a replacement only to be called back to have to drive all the way back to exchange the meals. That's a 20 mile round trip for their mistake. I told them nevermind I will cook me something and feed the wrong meal to my dog. This place has really gone to crap. I will take my business back to Charlie's and chicken express.
I tried to order online. The message said my order would be ready at 9:31 confirmation. They could not find my order in their system. They said they did not offer meals that were offered online. They could not apply discount coupon offered online at the store. The time for the store to open online was off by an hour. I had to wait for them to open after driving 45 monutes to get there. The person waiting on me said it was not her job to fix it, and it wasn't her Managers job to fix it either. I still ordered food because I told family members that was what we were having. I will never go back. I tell everyone I can about my experience there. A simple "I'm sorry" could have made a difference, not the "not my job" response I got.
Atmosphere: 1
Food: 5
Service: 1
The lady working the window was rude. Didn't get any BBQ sauce and no ketchup. Fries were crunchy, chicken nuggets were the same, Bowl we bought was wrong. FYI don't come to this KFC they don't treat there customers right
Atmosphere: 1
Food: 1
Service: 1
Great food awesome service
Atmosphere: 5
Food: 5
Service: 5
Great food great workers nice restaurant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Pot Pie
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